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Windows 10 upgrade from Windows 7 failed (Samsung Q330)
I just got prompted to upgrade from Windows 7 to Windows 10 on my Samsung Q330 laptop. The upgrade downloaded and I watched the upgrade process go from 0-100%. The machine then started to reboot and there was a "loading files" message, but it then hung with the new Windows 10 logo displayed. There was 15 minutes of no activity (i.e. no hard disk activity) so I forced a power down and restarted. The first 3 times I restarted it booted into the Windows 7 login screen, but powered off automatically before I had the chance to enter my password. The 4th time it allowed me to login (to Windows 7), and I'm now back to where I started (i.e. with exactly the same Windows 7 environment that I had before I started).
I just repeated the above process and got exactly the same result, with the exception that this time I did NOT force a shutdown after it hung with the Windows 7 logo (after the "loading files" message). This time the machine shut down by itself after about 10 minutes.
Any idea how I can get the upgrade done?