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#1
CyberPower PC tells me I need to reinstall Windows 10 but ....
Hi,
After a nightmare with my latest purchase with CyberPower PC and then sending it back and now it's back with me, I DREADED setting it up so this time I set up the basics in the hallway with an extra mouse and keyboard and my new "2nd" monitor.
So after setting up I hit the power button and it boots into ... NOTHING. I get some text on a black background. SO rebooted into the BIOS. Found that the main bootable drive was set up 2nd rather than 1st. Numbskulls working there these days I guess. So put that in correct order, rebooted.
Booted into WIndows with no way to enter my MS user name and password. Just a password box was available. Well hells bells, there I was stuck. So I called up CPPC and talked to a tech. He was as helpful as mud really. I got a link to MS site to download the OS to put on a portable USB drive. Got that downloaded and set up on the drive, moved it to the new computer, changed the boot order again to boot into the USB drive and up popped the set up but there were just two options. Either "fix" the current Windows set up or install new. Well I didn't know if repairing the current set up was going to give me a fresh log in screen with the needed inputs for both user name and password so I chose the Advanced option but I have NO IDEA which drive to install Windows too. On top of that there are notations at the bottom for every one of the selections I was making:
"Windows Can't Be Installed on Partition: Drive: "
Then I click on Details for each partition selection and am met with quite a few reasons as to why I can not install to these partitions. Then where is Windows installed to then? I would think that there would be a note that states "this is where Windows is installed, do you want to overwrite it?" but no.... of course it's not that easy!
So please help. One of you brilliant folks here. I'm at work so I don't have any access to the new rig at all but I'm planning on trying something tomorrow if I get a response from one of you good people. CPPC told me they were open till 4 today but when I tried calling them back not even an hour later I got the robot voice telling me I reached them after hours... so I'm feeling annoyed and unhappy.
Below is a screen grab of the partitions I had in front of me. There were two other 16 bit MSR partitions but luckily they were at the very top and the very bottom of the list but I don't think they are important to what I need to do.
Thanks so much for your help.
Richard