Windows 10: cannot upgrade from win7 to win10

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  1.    05 Aug 2015 #1

    cannot upgrade from win7 to win10


    I have 6 computers at my premises 4 ran windows 8.1 pro and two currently running win 7 HP. Now all the installations are fully activated and full RETAIL versions and upto date with all updates. Because my broadband (LOL) connection is very slow (sub 2 Meg ) it would take many hours to upgrade each PC via Windows updates etc. so I downloaded the Media Creation tool then got both the Win 10 Pro and Win 10 Home ISO's as according to Microsoft one can use the subsequently burned installation media DVD to Upgrade the current installed OS by running the SETUP.exe file from the working computer.
    I decided to upgrade the Win 8.1 systems first and ran the corresponding set up file and all went through the upgrade process flawlessly without asking for a product key at any point.
    So, grinning with success went about the same method on my windows 7 Home Premium computers none of which had the Upgrade Icon anywhere. In all cases after the initial set up process I was asked for a product key. Here where it all stopped. I have spent very many hours reading hundreds of internet postings about the Win 10 upgrade but not yet found a solution. Several people have told me that I have to upgrade Win 7 directly from the Media Creation tool rather than via the Installation DVD that this tool can create that successfully did my Win 8.1 Pro systems. This is not what MS tells me. So any ideas folks ?
    As an aside as I have upgraded my Win 8.1 Pro systems to Win 10 according to the EULA I can transfer the license to another computer as it is derived from RETAIL products as per all previous Windows OS's. Reading on the various forums there appears to be some doubt as to how to accomplish this with some sites saying that MS says it cannot be done even though the EULA gives permission. I have even seen comments that MS will have to modify the EULA !!
    This upgrade process was supposed to be dead simple but it is proving the opposite as far as I am concerned as transferable product keys no longer exist on Win 10 upgraded installations.
    Sorry for the ramble but would appreciate if anyone could give my the definitive answer to my Win 7 upgrade problem
      My ComputerSystem Spec

  2.    05 Aug 2015 #2

    When it asks you for a key on upgrade/install just skip that step.
      My ComputerSystem Spec

  3.    05 Aug 2015 #3

    On a couple of my Dell systems (a laptop and a desktop), I did an clean install of Window 7 first, making sure it was activated. I then made sure that Windows 7 was completely updated and that all of the drivers were working. I also made sure that the system had the latest available Dell drivers and bios.

    After this, I then performed the Windows 10 upgrade, not booting from the upgrade media, but just running Setup.exe from it. All of my upgrades were successful using this method and without problems. I was only asked for the key during the Windows 7 clean install. Windows 10 upgrade did not ask for a key during installation. I used a USB flash drive for the Windows 10 upgrade that I made with the Microsoft Upgrade Tool ISO and Rufus.

    Previous to all of this, of course, I backed up all of my personal data and restored it to the PC after the Windows 10 update.
      My ComputerSystem Spec

  4.    05 Aug 2015 #4

    cyberrufus said: View Post
    When it asks you for a key on upgrade/install just skip that step.
    Sorry ---There is no visible option to skip when it asks for password otherwise I would have done it
      My ComputerSystem Spec

  5.    05 Aug 2015 #5

    Antilope said: View Post
    On a couple of my Dell systems (a laptop and a desktop), I did an clean install of Window 7 first, making sure it was activated. I then made sure that Windows 7 was completely updated and that all of the drivers were working. I also made sure that the system had the latest available Dell drivers and bios.

    After this, I then performed the Windows 10 upgrade, not booting from the upgrade media, but just running Setup.exe from it. All of my upgrades were successful using this method and without problems. I was only asked for the key during the Windows 7 clean install. Windows 10 upgrade did not ask for a key during installation. I used a USB flash drive for the Windows 10 upgrade that I made with the Microsoft Upgrade Tool ISO and Rufus.

    Previous to all of this, of course, I backed up all of my personal data and restored it to the PC after the Windows 10 update.
    As I said in my question I have done all of this. My WIN 7 installation was completely up to date and activated and I ran setup.exe from the installation media as per my Win 8.1 upgrade method but it always asked for a product key but with no option to skip.
      My ComputerSystem Spec


  6. Posts : 5,012
    Windows 10 Pro X64 15063.138
       05 Aug 2015 #6

    What version is the Win 7. Home, Pro, Ultimate.
    What version of Windows 10 are you trying to upgrade to?

    Sounds to me like there is a mismatch.

    What does winver show you on the Windows 7 systems? Should look something like this:

    Click image for larger version. 

Name:	2015-08-05 23_32_37-About Windows.jpg 
Views:	295 
Size:	32.5 KB 
ID:	28778
      My ComputersSystem Spec

  7.    06 Aug 2015 #7

    PAFOS said: View Post
    Sorry ---There is no visible option to skip when it asks for password otherwise I would have done it
    It's very easy to miss if you're not looking for it. This is from Microsoft:

    If you upgraded to Windows 10 on this PC by taking advantage of the free upgrade offer and successfully activated Windows 10 on this PC in the past, you won't have a Windows 10 product key, and you can skip the product key page by selecting the Skip button. Your PC will activate online automatically so long as the same edition of Windows 10 was successfully activated on this PC by using the free Windows 10 upgrade offer.
      My ComputerSystem Spec

  8.    06 Aug 2015 #8

    cyberrufus said: View Post
    It's very easy to miss if you're not looking for it. This is from Microsoft:
    Fully understand what you have quoted from MS but this text refers to re installing on the same PC that the original upgrade was done I want to know how to get the license transferred to a NEW computer as it was upgraded from a Retail copy. If you are saying that you can only re install on the PC that you originally used then that is just the same as having an OEM license.

    Or have I not interpreted the above MS statement correctly ??
      My ComputerSystem Spec

  9.    06 Aug 2015 #9

    Ztruker said: View Post
    What version is the Win 7. Home, Pro, Ultimate.
    What version of Windows 10 are you trying to upgrade to?

    Sounds to me like there is a mismatch.

    What does winver show you on the Windows 7 systems? Should look something like this:

    Click image for larger version. 

Name:	2015-08-05 23_32_37-About Windows.jpg 
Views:	295 
Size:	32.5 KB 
ID:	28778
    There is no mismatch. Winver correct. I wanted to upgrade from Win 7 HP 64 bit to Win 10 Home 64 bit. To make sure that I had not downloaded the wrong Win 10 version I did a clean install on a spare PC (Using generic product key) and is ended up with Win 10 64 bit Home.
      My ComputerSystem Spec

  10.    06 Aug 2015 #10

    PAFOS said: View Post
    I have 6 computers at my premises 4 ran windows 8.1 pro and two currently running win 7 HP. Now all the installations are fully activated and full RETAIL versions and upto date with all updates. Because my broadband (LOL) connection is very slow (sub 2 Meg ) it would take many hours to upgrade each PC via Windows updates etc. so I downloaded the Media Creation tool then got both the Win 10 Pro and Win 10 Home ISO's as according to Microsoft one can use the subsequently burned installation media DVD to Upgrade the current installed OS by running the SETUP.exe file from the working computer.
    I decided to upgrade the Win 8.1 systems first and ran the corresponding set up file and all went through the upgrade process flawlessly without asking for a product key at any point.
    So, grinning with success went about the same method on my windows 7 Home Premium computers none of which had the Upgrade Icon anywhere. In all cases after the initial set up process I was asked for a product key. Here where it all stopped. I have spent very many hours reading hundreds of internet postings about the Win 10 upgrade but not yet found a solution. Several people have told me that I have to upgrade Win 7 directly from the Media Creation tool rather than via the Installation DVD that this tool can create that successfully did my Win 8.1 Pro systems. This is not what MS tells me. So any ideas folks ?
    As an aside as I have upgraded my Win 8.1 Pro systems to Win 10 according to the EULA I can transfer the license to another computer as it is derived from RETAIL products as per all previous Windows OS's. Reading on the various forums there appears to be some doubt as to how to accomplish this with some sites saying that MS says it cannot be done even though the EULA gives permission. I have even seen comments that MS will have to modify the EULA !!
    This upgrade process was supposed to be dead simple but it is proving the opposite as far as I am concerned as transferable product keys no longer exist on Win 10 upgraded installations.
    Sorry for the ramble but would appreciate if anyone could give my the definitive answer to my Win 7 upgrade problem
    Here is an update.
    I bit the bullet and did a direct upgrade to one of my Win 7 computers from the Media Creation Tool when it asked to update this PC now. Some 7 hours later !! I had an activated Win 10 Home product. So it seems that all my Windows 8.1 machines would upgrade from the installation DVD that I made from the ISO file but NONE of my Win 7 machines would do the same----strange.
    So it seems that I am going to have to spend many more hours upgrading some more Win 7 machines over the Internet rather than from ISO's.
    Has anyone out there migrated their retail licensed Win10 installation to a NEW
    computer---if so how ?
    Thanks for all your replies
    Peter
      My ComputerSystem Spec


 
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