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  1.    05 Aug 2015 #1
    Join Date : Jul 2015
    Posts : 18
    windows 10

    Cannot Rollback to Windows 8.1


    I installed the Windows 10 free upgrade on July 29th when it automatically downloaded. It installed with no problem but still has not activated. I have made no changes since the installation but the rollback feature will not work. Screenshot is shown below.

    Is there any way around this to return to Windows 8.1?

    Click image for larger version. 

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      My ComputerSystem Spec
  2.    05 Aug 2015 #2
    Join Date : Oct 2013
    Posts : 25,711
    64-bit Windows 10 Pro build 17046

    Hello Blaughon,

    Did you delete the Windows.old folder? If so, that would be why.

    https://www.tenforums.com/tutorials/2...dows-10-a.html
      My ComputersSystem Spec
  3.    05 Aug 2015 #3
    Join Date : Jul 2015
    Posts : 18
    windows 10
    Thread Starter

    No, Windows.old is still there. I checked that first.
      My ComputerSystem Spec
  4.    05 Aug 2015 #4
    Join Date : Jul 2015
    Posts : 18
    windows 10
    Thread Starter

    Windows.old folder


    Click image for larger version. 

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      My ComputerSystem Spec
  5.    05 Aug 2015 #5
    Join Date : Aug 2015
    Posts : 415
    10 pro 64 clean install

    By any chance did you create a windows 10 repair disk ? If so ? You can boot off it and there an option within to install prior version or roll back
      My ComputerSystem Spec
  6.    05 Aug 2015 #6
    Join Date : Oct 2013
    Posts : 25,711
    64-bit Windows 10 Pro build 17046

    Quote Originally Posted by sn00ker View Post
    By any chance did you create a windows 10 repair disk ? If so ? You can boot off it and there an option within to install prior version or roll back
    I'm afraid that a System Repair Disc won't help if the rollback files have been removed from the PC by something.
      My ComputersSystem Spec
  7.    05 Aug 2015 #7
    Join Date : Oct 2013
    Posts : 25,711
    64-bit Windows 10 Pro build 17046

    Blaughon,

    I'm afraid that you may need to clean install Windows 8.1 if you don't have an image to restore.
      My ComputersSystem Spec
  8.    05 Aug 2015 #8
    Join Date : Aug 2015
    Posts : 415
    10 pro 64 clean install

    Quote Originally Posted by Brink View Post
    files have been removed from the PC by something.
    That's so true Brink but do we know for sure that's the case . I'm curious blaughon were you activated with your 8.1 copy ?
      My ComputerSystem Spec
  9.    05 Aug 2015 #9
    Join Date : Jul 2015
    Posts : 18
    windows 10
    Thread Starter

    I was just hoping it would be easier. I knew better than to expect easy.

    If it has not activated in a week, do you think it ever will, as the support people have been taught to quote: "it will automatically activate in 24-48 hours".

    If I had confidence it would activate I would stay with 10.
      My ComputerSystem Spec
  10.    05 Aug 2015 #10
    Join Date : Jul 2015
    Posts : 18
    windows 10
    Thread Starter

    Yes, I was activated with 8.1.
      My ComputerSystem Spec

 
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