Windows 10: Loaded Win but DVD drive is not recognised

  1.    05 Aug 2015 #1

    Loaded Win but DVD drive is not recognised

    I have downloaded Win10 onto my laptop. The DVD is: UltraNote Series: 8x SATA DVD±R/RW/Dual Layer (+ 24x CD-RW)

    I thought that everything was fine after I had re loaded Norton which had disappeared. All other icons and programmes were intact. I then attempted to load another program via a disc but found that win 10 doesn't know that the drive exists.

    I am using my PC with win 7 to type this info.

    Any suggestions would be very welcome

      My ComputerSystem Spec

  2. Posts : 24
    Windows 10 & Ubuntu 14.04 LTS
       05 Aug 2015 #2

    Welcome to Windows 10 & you are not alone in having your DVD go missing. :) So did mine. I've posted a few things to another thread about this and so have others. You may find a solution to your system's issue as you read through it.

    You can find it here: CD/DVD drive not recognized

    Hope this helps.
      My ComputerSystem Spec


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