Recovery repair looping

  1. Posts : 10

    Recovery repair looping

    Microsoft upgraded my Win7 HP Compaq nx7400 Laptop to Win10 free of charge and it worked fine. Hence I have no cd or dvd.

    Having already got Win10 on my PC, Parkard Bell an Toshiba laptops which are working fine, I neglected to make a recovery usb for the HP laptop.

    I want to give the HP Laptop to a friend as a backup. However when I tried it recently it wouldn't start properly. It went into repair mode but it started looping such that I could not get to safe mode or a restore point. "Preparing Automatic Repair / Diagnosing Your PC" was the loop message.

    I have tried the media creation tool but that fails with error message 0x80004005 – 0xa001a.

    I did manage, when the HP Laptop first worked, to get the Win10 version which is 1703* 15063.540
      My Computer

  2. Posts : 10
    Thread Starter

    Apologies - I should have said any help would be appreciated.
      My Computer

  3. NavyLCDR's Avatar
    Posts : 13,223
    Windows 10 Pro

    Run the Media Creation Took on one of the other computers to make a Windows 10 USB flash drive.

    Download Windows 10 Disc Image (ISO File)
      My Computer

  4. Posts : 10
    Thread Starter

    I have tried MCT on another computer without success. I've been trying to find an ISO File to match the last known version listed in my thread. However I've not seen this link before and will give it try.
      My Computer

  5.   My Computer

  6. Posts : 10
    Thread Starter

    My laptop has developed other problems so I've given up. Thanks for taking the trouble to comment.
      My Computer

  7. Posts : 32,438
    windows 10 professional version 1607 build 14393.969 64 bit

    Any Windows iso often can be used in Windows RE to run chkdsk,and other commands.
    If you need a link for 1709 then report that into the thread.
    Find some flash drives that you can format (> or = 8 GB).

    For the HP computer plan to run the HP hardware diagnostics to rule in/out drive or other hardware problems.

    Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums | Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)
      My Computer


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