New
#21
Hi Dalchina,
You: "Clearly you have a problem with your data disk - hope you have a backup."
Me: Having constant backups + file duplicates on the cloud, so no need to worry in that respect. However, just 4 bad clusters in a specific partition on a HD is no disaster. Meanwhile repaired those clusters + checked all other partitions on that HD #1 with quite a nifty utility that I use for repairs, DiskGenius. And what do you know? HD1 is back to 100% health (see screenshot). Chkdsk getting stuck was probably on one of those clusters, so that's out of the way.
You: "Are you certain you were in Safe Mode when you tried that? The screenshot shows various icons I might not expect there, but the Volume icon does seem to indicate - as I'd expect- the audio service isn't running."
Me: I certainly was in Safe Mode! The icons you saw at the bottom of that screenshot were irrelevant and part of the whole screen. Should have edited them out to avoid confusion. My aim was to show you just the PowerShell window, nothing more. As you know, in Safe Mode, the screen rendering is no longer in Hi Def but has a bizarre format (at least on my system, which doesn't even show the whole screen!) Anyway, forget about those icons. The fact is that I was in Safe Mode (with Internet capabilities) and that the test didn't work. Anyway, as you say, irrelevant if a manual update will be possible.
Speaking of which.
In your clear instructions about the 1809 ISO, you mention that a minimum of peripherals should be kept running (I guess that both mouse and keyboard are okay ) But you also mention that I should also "disable any security software". Here just a question: doesn't the manual update need access to the Internet at a certain point? If so, how do I remain secure if I disable my anti-virus software?
About to start with the operation. Keeping my fingers crossed...
Best,
haku