Office 365 and 2016

My old computer had a serious failure, and I purchased a new Dell i3670, which included a one month trial subscription of Office 365. I purchased a card called Office 365 Personal for about $70 including tax from Best Buy. If I do nothing, Office 365 trial will automatically start and I’ll be billed about $100. I’m ready to cancel my trial version and install 365 Personal, but have two questions:

Office 365 includes two “repair” features, one where it attempts to make repairs without affecting programs and data, and the second where 365 is reinstalled, and I assume I must reinstall all programs I have installed, and all data. Are these features available in all Office 2016 versions, such Home and Student, (and the card I purchased)? I already have an issue with Word, but cannot fix it, probably because I am using the trial version.

When I cancel my trial version, and install my “card”, must I reinstall programs and data?

Jim

Hi Ken
Regarding repairs, I could not find the site I was thinking about, but the following links cover the topic:

Downloading the tool:

https://www.intowindows.com/download-office-365-troubleshooting-tool-from-microsoft/

Using it to repair office 365:
https://www.intowindows.com/how-to-repair-office-365-install-on-windows-10/

I searched for repair office 2016, but could not find a link that repaired Office 2016 in a similar manner.


Jim

Ken:
I briefly searched for a similar repair tool for Office Home and Student with no luck, so assume it is only available for Office 365.

I did not try the first link, and thought it covered downloading the repair tool. The tool was available when I attempting to use it; no downloading required. I have not been able to find it recently.

Go to How To Repair Office 365 Install On Windows 10, and look for Repair your Office 365 installed on Windows 10

There is an official

Office 365 troubleshooting tool

available to common Office 365 issues but it might not be able to resolve all Office 365 problems and errors (per Microsoft).


Go to step 3. I think Modify covers the repair with no reinstallation. The second choice is to reinstall. I had no luck using the repair and assume it didn’t work because I’m still in the trial period.

If you have Office 365 installed and have a backup available hould problems occur; you could try it.

No, I'll continue using my existing email address. I'm just getting ready to cancel my Office 365 and using Office 365 Personal, which is cheaper, roughly $70 instead of $100. I'll keep all existing "things" as much as possible. I may try Home and Student in the future, and wondered if the repair tool was available.

Jim

Jim8080 said:

Office 365 includes two “repair” features, one where it attempts to make repairs without affecting programs and data, and the second where 365 is reinstalled, and I assume I must reinstall all programs I have installed, and all data.

You don't have to reinstall any programs or data after an Office 365 repair.

Jim8080 said:

Are these features available in all Office 2016 versions, such Home and Student, (and the card I purchased)?

No, perpetual Office installations only get a single repair function, not Quick or Online options like Office 365: Repair an Office application

Jim8080 said:

When I cancel my trial version, and install my “card”, must I reinstall programs and data?

No.