New
#1
Update keeps failing at 84%. Any way to do a fresh install and activat
I have Windows 7 Pro on a Dell 5420 laptop. I've tried the upgrade multiple times and it always gets to 84% and then the screen goes black/blank. It sits there for upwards of a couple hours. After that it reboots and says Restoring previous version of Windows and I end up back at Windows 7.
I don't know if there's any logs somewhere I could check to try to figure out what the problem is.
Do I have any options for upgrading this laptop if the update from 7 to 10 won't work? From what I've read I need to get the in place update to work in order to get a valid Win 10 key so I might be screwed...?
Thanks.