1.    04 Aug 2015 #1

    Update keeps failing at 84%. Any way to do a fresh install and activat


    I have Windows 7 Pro on a Dell 5420 laptop. I've tried the upgrade multiple times and it always gets to 84% and then the screen goes black/blank. It sits there for upwards of a couple hours. After that it reboots and says Restoring previous version of Windows and I end up back at Windows 7.

    I don't know if there's any logs somewhere I could check to try to figure out what the problem is.

    Do I have any options for upgrading this laptop if the update from 7 to 10 won't work? From what I've read I need to get the in place update to work in order to get a valid Win 10 key so I might be screwed...?

    Thanks.
      My ComputerSystem Spec
  2.    04 Aug 2015 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,251
    Windows 10 Pro X64 15063.483

    A few people who had this same problem used this trick and it worked for them.

    Press Winkey+P. That normally brings up the Project slide-in:

    Click image for larger version. 

Name:	2015-07-31 12_32_31-Greenshot image editor.jpg 
Views:	197 
Size:	14.4 KB 
ID:	28401

    Press the down arrow key 3 times then press Enter.

    See if that brings up the Desktop. If it does then do an immediate Windows Update and see if you get a updated video diver.

    Edit: Fixed typeo, 34 times should be 3 times, sorry.
      My ComputersSystem Spec
  3.    04 Aug 2015 #3

    I tried actually connecting external screens to see if anything would pop up but it didn't. I know I did Win+P and did some various left right because I forgot that it changed to up/down in 8/10. I'll give it another try tonight and cross my fingers.
      My ComputerSystem Spec
  4.    04 Aug 2015 #4
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,251
    Windows 10 Pro X64 15063.483

    One other thought. Maybe you are sitting at the logon screen or almost there so also try pressing the space bar then typing your password, see what happens.
      My ComputersSystem Spec
  5.    04 Aug 2015 #5

    I don't have a password required for this machine (or at least don't with Windows 7). But I'll try something like that too.
      My ComputerSystem Spec
  6.    05 Aug 2015 #6

    Just got mine to work. Not sure which it was but I freed up some more disk space and uninstalled Avast. I'm now running on Win10 just fine.
      My ComputerSystem Spec
  7.    06 Aug 2015 #7

    So here's my full write up in case it helps anyone else..

    For anyone who is trying to update via Windows Update and hasn't been able to fix the problem and is also not getting any sort of error message, go download the Windows 10 Media Creation Tool and use that to upgrade instead.
    Windows 10

    When I used Windows Update it would not work but it never gave me any sort of error message or anything so I had no idea what the problem was. Once I used the Media Tool, it still failed but after it booted me back to Windows 7 it presented me with an error that led me to a solution.

    My error is here:
    Dropbox - 2015-08-05 20.33.11.jpg

    0x8007002C - 0x4000D
    The installation failed in the SECOND_BOOT phase with an error during MIGRATE_DATA operation

    My fix was to free up more space on my HDD and I also uninstalled Avast during the upgrade. I have a 400+ gig drive that had 50 gigs free. I freed up another 50. I don't know if that would have solved it by itself but I saw mention from others with this error to uninstall their AV program so I did that too. Once those were done the upgrade worked just fine.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Solved Windows 10 Update KB3074683 Failing Every Time (Error 0x80070011)
Hey everyone, I recently went from windows 8.1 to windows 10, before resetting my computer to Windows 10 (build 10240). Everything was working fine and dandy until trying to install update KB3074683. The update downloads and says it installs but...
Windows Updates and Activation
How to do a fresh install of windows 10?
So i currently have 8.1 and i would like to reformat my Partition and do a clean install of windows 10. I have downloaded the windows 10 CD boot from here Windows 10 i have windows 8.1 home so i downloaded windows 10 home. And when i was doing the...
Installation and Upgrade
Will it be upgrade first then Fresh Install
hi if i missed the article on upgrading please forgive, when win 10 is finally available, i want to do a fresh install, so does that mean when it comes out i have to update first to get my license then start all over again to install a fresh copy? i...
Installation and Upgrade
Fresh Install
I have Windows 8.1 it came with my Alienware Laptop. I have recently installed Windows 10 TP accidentally overwriting my install of Windows 8.1. (I have all my personal files saved to other drives connected to the laptop so fresh installs mean...
Installation and Upgrade
Solved Fresh Install
I haven't seen this information posted anywhere in the Microsoft site or here ~ Once Windows 10 is released to the general public - can I skip the upgrade (I've never had much luck, and it seems to gunk up my system with needless old files) -...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 16:14.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums