Windows 10 Pro Installation Starts, Screen Goes Black, Never to Return

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  1. Posts : 25
    Windows 10 Pro
       #1

    Windows 10 Pro Installation Starts, Screen Goes Black, Never to Return


    This is on my 4K video editing super workstation that I built in Aug 2015, and have been running Windows 7 Pro on since:

    I bought a new 250GB SSD drive, installed it, disconnected all other drives and am trying to install Windows 10 Pro now as a clean installation.

    Prior to this, I contacted Supermicro to verify that this board is compatible with Windows 10 and that was an affirmative from them.

    So today, I got the new drive installed and power up the machine, watching the Supermicro logo and BIOS post messages on my screen in crisp, high resolution. Then the BD-RE drive starts to read the Windows 10 install disc and the monitor goes black. And stays black. The LED on the drive stopped flickering after a minute. But still no display. It has been 18 minutes now and still no display. I suspect Setup is waiting for input, but I can't see the screen to proceed further.

    Just to be sure, I cycled the power and put in my Windows 7 DVD and after a long period of black screen (about a minute), I get the installer window in 640x480 16 colors. So I shut down and power back up and put in the Windows 10 DVD. But this one never loads. I just used this install media to build two other workstations this week, so the media is good. One old Dell T7400 and one new Asus Z390-A both show a Windows logo and a rotating array of dots during Setup loading. But not this dual Xeon.

    Hardware on the trouble PC is:

    Supermicro X10DRi motherboard
    dual Xeon E5-2667 CPUs
    128GB RAM
    MSI GTX1080Ti
    Pri display: HP LP3065
    Sec display: LG 31MU97B
    Boot drive (blank) Crucial 250GB SSD

    I've already wasted half the day on this failed attempt. Is there anything else, perhaps a BIOS setting? that I can try before I shelve this and just reinstall a new Windows 7 setup?
      My Computer

  2. Ztruker's Avatar
    Posts : 13,607
    Windows 10 Pro X64 21H1 19043.1110
       #2

    Suggest using the Media Creation Tool to create a USB flash drive of the latest Windows 10 Pro and boot that to install from.

    Download Windows 10 ISO file

    At Step 8, instead of selecting ISO file, select Flash drive, then the tool will create the bootable flash drive for you to install from.
      My Computers


  3. Posts : 25
    Windows 10 Pro
    Thread Starter
       #3

    Tried the USB flash drive install, but the same thing happened. Screen when black as soon as the light on the USB stick started to flash indicating Windows Setup loading.

    Strange thing is that when I load a Windows 7 setup disc, I can see the setup program, albeit, the GTX1080Ti reverts to an archaic 640x480 at 16 colors. But when loading any Windows 10 setup disc or USB setup media, as soon as it begins to load, the monitor goes black.
      My Computer

  4. Ztruker's Avatar
    Posts : 13,607
    Windows 10 Pro X64 21H1 19043.1110
       #4

    How is the BIOS/EFI setup? Reset all to defaults, remove half of RAM so you are at 16GB. Disconnect everything except Mouse, Keyboard and Display.

    Do you have a drive other than the m.2 you can try installing to as a test?
      My Computers


  5. Posts : 25
    Windows 10 Pro
    Thread Starter
       #5

    This system has 128GB of RAM, if I recall, 8 sticks of ECC RAM.
    The drive I'm trying to install to is just a plain old SATA drive.

    I'm really starting to rethink the whole idea... I could build a new system and sell my two CPUs for about $2000 each at the going market price and put that toward a i9-9980XE-based system, which may possibly be faster, and support newer instructions for HEVC en/de-coding. I probably could recycle the drives from this system (a bunch of 4TB SSD drives) and save a couple grand off the cost of the new build. Maybe for four grand I could build something with equivalent or slightly better performance than the dual E5-2667s.
      My Computer

  6. Ztruker's Avatar
    Posts : 13,607
    Windows 10 Pro X64 21H1 19043.1110
       #6

    Your specs under My Computer said you has 32GB, thus my suggestion. I thought I read m.2 somewhere, sorry.

    Sounds like a heck of a system, asis.

    Might want to drop the ram down to one 16GB module (or two) and try the install. Win 10 has been funny sometimes with lots of ram. Also disconnect all but the one SATA drive you are installing to.
      My Computers


  7. Posts : 25
    Windows 10 Pro
    Thread Starter
       #7

    My profile can only show one PC, so I put the Windows 10 PC that I built last month there. This other PC is a completely different system..dual Xeon E5-2667v3 CPUs, 128GB RAM, Supermicro X10DRi motherboard, etc., currently running Windows 7 Pro. The pricetag said it's a heck of a system, but the performance in Adobe Premiere says otherwise. Part of the main reason I'm rebuilding is that I suspect something wrong with Windows 7 build that is causing severe latency in video playback and laggy starts and a lot of dropped frames and complete inability to play ANY video that's 60FPS.

    Yanking RAM out this system would involve removing both CPU coolers, as they overhang the RAM and I can't get at them.
      My Computer

  8. Ztruker's Avatar
    Posts : 13,607
    Windows 10 Pro X64 21H1 19043.1110
       #8

    Don't do the RAM then, not worth the effort.

    You can put two system in My Computer specs. Look at mine.
      My Computers


  9. Posts : 1,274
    Windows 10 Pro 64-bit
       #9

    You were running Windows 7 Pro. You want to rebuild it up to Windows 10 Pro.
    Post #7 "Part of the main reason I'm rebuilding is that I suspect something wrong with Windows 7 build that is causing severe latency in video playback and laggy starts and a lot of dropped frames and complete inability to play ANY video that's 60FPS."
    --- I suspect it would be a good idea to fix those problems before trying to do a Windows 10 clean install.

    It appears you have 2 monitors? Pri display: HP LP3065 & a Sec display: LG 31MU97B.
    --- If so are trying to install Windows 10 Pro with both monitors still connected?

    You attempted to install Windows 10 Pro as a clean installation on a new 250GB SATA SSD drive using your Windows 10 DVD which has been used on your other 2 workstations.
    --- Per your subject "Windows 10 Pro Installation Starts, Screen Goes Black, Never to Return "

    Following that put in your Windows 7 DVD: had a black screen for about a minte, and got the installer window in 640x480 16 colors.
    --- You put in your Windows 10 DVD but this one never loads.

    In post #1 "I just used this install media to build two other workstations this week, so the media is good. One old Dell T7400 and one new Asus Z390-A both show a Windows logo and a rotating array of dots during Setup loading"
    --- Please verify: Are both of those workstations running as expected?
    --- And do either one or both use 2 monitors?
      My Computer


  10. Posts : 25
    Windows 10 Pro
    Thread Starter
       #10

    I've tried installing with only one monitor connected. I also tried all monitor ports just in case. I also tried the on board VGA connector. No raster on any of the others at ANY time.

    The other two machines work well.

    I'm pondering that this might be some unusual EFI configuration issue.

    Have been trying to update the BIOS on the X10DRi but both UEFI and DOS boot methods failed. Found out I could do it with the IPMI interface, but that needs a license key to work.
      My Computer


 
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