Windows 10: W10 upgrade failed (error 80240020) - I didn't ask it to

  1.    04 Aug 2015 #1

    W10 upgrade failed (error 80240020) - I didn't ask it to


    I got the little 'Get Windows 10' icon and reserved my copy, all fine. But it still doesn't actually say it can install, not sure why. But my laptop has now tried to install W10 5 times, without telling me it was going to or asking my permission. And all five times it has failed with error code 80240020. This is not my area of expertise and I don't know why it keeps doing this. I'm not even sure I want to install it; I only reserved it to see what everyone else thought and I figured I'd have some kind of say in the matter.

    Basically, is it supposed to do this? And what can I do to fix it, either by stopping it trying or installing it properly?

    Thank you :)
      My ComputerSystem Spec

  2.    04 Aug 2015 #2

    Don't worry, it's not your mistake(at least it's not that you have done smt wrong), this failure belong to microsoft server or your internet connection. You can find the reasons and solution here
      My ComputerSystem Spec

  3. Ztruker's Avatar
    Posts : 6,409
    Windows 10 Pro X64 17134.191
       04 Aug 2015 #3

    You can skip all the waiting and wondering and download the ISO then install it. See these tutorials:

    Windows 10 ISO Download - Windows 10 Forums

    Windows 10 - Upgrade Installation - Windows 10 Forums
      My ComputersSystem Spec


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