11 Dec 2018 Windows 10 Updates

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  1.    12 Dec 2018 #1

    11 Dec 2018 Windows 10 Updates


    Hi:

    I found a bunch of updates ready to install on my Win 10 Pro Desktop Machine, so I went ahead and did the updates, and then the machine started to go thru the reboot process and that is where things went bad.

    I no longer have a desktop available and if I try to Shift, Restart, that works fine and then I can get into the menu for fixing things.

    I try the uninstall latest updates, but then a page comes up with my Account Name. However at that point I have lost all mouse and keyboard functions, so unable to click on my account name to do the uninstall of updates etc, and hitting enter on the Keyboard yields no results.

    Every option I try yields the same result as I have no keyboard or mouse.

    I am at a loss as to what to do to select the account.

    Anyone have any idea's, as I don't really want to try a fresh install etc, and not sure if using the DVD which is a few years old will help.

    Thanks.
      My ComputerSystem Spec

  2.    12 Dec 2018 #2

    Can you boot to cmd prompt and do a system restore?
      My ComputerSystem Spec

  3.    12 Dec 2018 #3

    What version of Win10 are you running? Do you have installation media for that version?

    If so, you could boot from the installation media and try a 'repair install':

    Repair Install Windows 10 with an In-place Upgrade
      My ComputersSystem Spec

  4. Compumind's Avatar
    Posts : 472
    Windows 7 Pro, 10 Pro, Various Linux Builds, Internet Security
       12 Dec 2018 #4

    Hmm...

    Do you have a full backup to restore of 1803?
    If not, did you try a downgrade back to 1803?

    Curious, did you do the upgrade via WU or MCT or Upgrade Assistant?

      My ComputerSystem Spec

  5.    12 Dec 2018 #5

    mta3006 said: View Post
    What version of Win10 are you running? Do you have installation media for that version?

    If so, you could boot from the installation media and try a 'repair install':

    Repair Install Windows 10 with an In-place Upgrade
    You will only be able to do a repair install of Windows 10 from within Windows 10. You will not be able to do a repair install at boot or in Safe Mode.
      My ComputersSystem Spec

  6. Bree's Avatar
    Posts : 9,891
    10 Home x64 (1809) (10 Pro on 2nd pc)
       12 Dec 2018 #6

    Samuria said: View Post
    Can you boot to cmd prompt and do a system restore?
    Sounds like that is much like what VE3YF is describing in post #1. Attempting a system restore from Advanced Start up would also hit the 'no keyboard' problem.

    VE3YF said: View Post
    I no longer have a desktop available and if I try to Shift, Restart, that works fine and then I can get into the menu for fixing things.
    I try the uninstall latest updates, but then a page comes up with my Account Name. However at that point I have lost all mouse and keyboard functions, so unable to click on my account name to do the uninstall of updates etc, and hitting enter on the Keyboard yields no results.
    The problem is that after selecting 'Uninstall the latest quality update' the system restarts before it gets to this screen where you have to choose an administrator account. The next screen will ask for its password (difficult without a keyboard). You also have to select an account to get the Command Prompt.


    Uninstall Windows Update in Windows 10 | Tutorials

    It's after this restart that keyboard/mouse functions are lost. It is probably a USB keyboard, try it in a USB2 port, also try going into the bios and turning on legacy usb support. If it's a wireless keyboard, then try a usb keyboard.
    Last edited by Bree; 12 Dec 2018 at 22:00.
      My ComputersSystem Spec

  7. Compumind's Avatar
    Posts : 472
    Windows 7 Pro, 10 Pro, Various Linux Builds, Internet Security
       13 Dec 2018 #7

    Bree said: View Post
    It's after this restart that keyboard/mouse functions are lost. It is probably a USB keyboard, try it in a USB2 port, also try going into the bios and turning on legacy usb support. If it's a wireless keyboard, then try a usb keyboard.
    Correct. And it's a PITA!
      My ComputerSystem Spec

  8.    4 Weeks Ago #8

    Porthos said: View Post
    You will only be able to do a repair install of Windows 10 from within Windows 10. You will not be able to do a repair install at boot or in Safe Mode.
    My apologies; I meant to point to the options offered at the beginning of a windows installation process, namely these two:
    Click image for larger version. 

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    Attachment 217154
      My ComputersSystem Spec

  9.    4 Weeks Ago #9

    mta3006 said: View Post
    My apologies; I meant to point to the options offered at the beginning of a windows installation process, namely these two:
    Click image for larger version. 

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    Attachment 217154
    That works if you are running 7 or 8 not for a repair install of Win 10, Sorry. But when I get a chance I will verify with a test rig I have on the bench.
      My ComputersSystem Spec

  10.    4 Weeks Ago #10

    a hard reboot 3 times should get you into help menu not sure if mouse or key broad will work
      My ComputerSystem Spec


 
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