Can't install 1809, clean (OOBE errors) or update (sysprep error)


  1. Posts : 4
    Windows 10
       #1

    Can't install 1809, clean (OOBE errors) or update (sysprep error)


    Hello everyone

    I have tried several times to install 1809 on my PC but it's not working at all. 3 clean installs and 1 upgrade using the media creation tool but it never worked. I've even created 2 different ISO's and burned 2 different DVDs in case it was a corrupt ISO to no avail.

    When I do a clean install I get an OOBEREGION error. If I skip it then I get the OOBEKEYBOARD, the OOBELOCAL and so on. I can't create a user nor connect to my Microsoft account.

    With the upgrade it just says that the system was rolled back saying there was a problem with Sysprep.

    For the clean install I tried %windir%\System32\Sysprep\sysprep.exe /oobe /reboot but that didn't solve anything either.

    1803 installs with no issues. I've read that if I'm not getting it through Windows Update then that means that my computer is not compatible which is odd.

    Is there anything I can do other than wait to see if it's ever released for my hardware?

    Thank you!
      My Computer

  2. AddRAM's Avatar
    Posts : 4,106
    Windows 10 Pro x64 21H1
       #2

    Did you create an Image with Macrium Reflect before you tried any of this ?
      My Computers


  3. Posts : 4
    Windows 10
    Thread Starter
       #3

    AddRAM said:
    Did you create an Image with Macrium Reflect before you tried any of this ?
    No I just created the ISO with the Media Creation Tool and installed it. I used the same DVD for my work PC and everything worked*.

    What does that do?
      My Computer


  4. Posts : 4
    Windows 10
    Thread Starter
       #4

    It's related to my AMD HD Radeon graphics card! I have an AMD HD Radeon 4225.

    Windows 10 October 2018 Update (1809) Still Flawed, Incompatible With Some AMD GPUs
      My Computer

  5. Bree's Avatar
    Posts : 20,122
    10 Home x64 (21H1) (10 Pro on 2nd pc)
       #5

    dlalonde said:
    It's related to my AMD HD Radeon graphics card! I have an AMD HD Radeon 4225.
    While that is unfortunately true at the moment, it doesn't mean it is necessarily true forever. See this post for Microsoft's current list of known blocking issues, and their progress in resolving them. For your AMD HD Radeon 4000 series it says....

    Microsoft said:
    To ensure a seamless update experience, we are blocking devices with AMD Radeon HD2000 and HD4000 series graphics processors from being offered Window 10, version 1809.

    Next Steps: Microsoft is investigating this issue.
    Windows 10 October 2018 Update version 1809 Now Re-Released - Windows 10 Forums

    That post will be updated as and when Microsoft resolve the various blocking issues (and if new issues are discovered). Check back regularly to see if yours gets resolved, or check the source of that post directly here:

    https://support.microsoft.com/en-us/...update-history
      My Computers


  6. Posts : 4
    Windows 10
    Thread Starter
       #6

    Bree said:
    While that is unfortunately true at the moment, it doesn't mean it is necessarily true forever. See this post for Microsoft's current list of known blocking issues, and their progress in resolving them. For your AMD HD Radeon 4000 series it says....

    Windows 10 October 2018 Update version 1809 Now Re-Released - Windows 10 Forums

    That post will be updated as and when Microsoft resolve the various blocking issues (and if new issues are discovered). Check back regularly to see if yours gets resolved, or check the source of that post directly here:

    https://support.microsoft.com/en-us/...update-history
    Thank you for those links! I will follow the evolution hoping they will solve this soon!
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 02:22.
Find Us




Windows 10 Forums