Repair Install of Windows 10 with an In-Place Upgrade fails...

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  1. Posts : 89
    Windows 10. Version 1903. OS Build 18362.239
       #1

    Repair Install of Windows 10 with an In-Place Upgrade fails...


    Yesterday I attempted a Repair Install of Windows 10 with Media Creation Tool as per the TenForums Tutorial but for some reason it all went pear-shaped… I downloaded and ran the Media Creation Tool (1803) and get the following screens:-

    “Getting a few things ready”
    “Applicable Notice and Licence Terms” which I accept
    “Getting a few things ready”
    “What do you want to do” where I selected Upgrade this PC now then after a few seconds I got the error:-

    “This tool can’t update your PC. The language or edition of the version of Windows currently installed on your PC isn’t supported by this tool”

    The setup won’t progress any further and I have to tap ‘close’, this returns me to the desktop and no apparent changes have been made. I’ve tried the repair install a few times, there must be an obvious reason why the process fails but I can’t see what it is… My apologies if its something that ‘should’ have been obvious which I’ve missed…

    My PC details are:-

    Windows 10 Pro version 1803
    OS Build 17134.376
    Installed 09/05/2018
    LCID Name DisplayName
    2057 en-GB English (United Kingdom)

    Any help would be appreciated...
      My Computer

  2. f14tomcat's Avatar
    Posts : 53,097
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #2

    taid said:
    Yesterday I attempted a Repair Install of Windows 10 with Media Creation Tool as per the TenForums Tutorial but for some reason it all went pear-shaped… I downloaded and ran the Media Creation Tool (1803) and get the following screens:-

    “Getting a few things ready”
    “Applicable Notice and Licence Terms” which I accept
    “Getting a few things ready”
    “What do you want to do” where I selected Upgrade this PC now then after a few seconds I got the error:-

    “This tool can’t update your PC. The language or edition of the version of Windows currently installed on your PC isn’t supported by this tool”

    The setup won’t progress any further and I have to tap ‘close’, this returns me to the desktop and no apparent changes have been made. I’ve tried the repair install a few times, there must be an obvious reason why the process fails but I can’t see what it is… My apologies if its something that ‘should’ have been obvious which I’ve missed…

    My PC details are:-

    Windows 10 Pro version 1803
    OS Build 17134.376
    Installed 09/05/2018
    LCID Name DisplayName
    2057 en-GB English (United Kingdom)

    Any help would be appreciated...
    I would re-run the Media Creation Tool, and this time select to create an ISO. Create the ISO anywhere you wish, another attached drive is fine. Then using the tutorial, do the Repair Install using the ISO by mounting it and clicking setup.exe.
      My Computers

  3. dalchina's Avatar
    Posts : 29,953
    Win 10 Pro (1903)
       #3

    Assuming your iso is 32 or 64 bits as appropriate, and the iso language matches the base language of your installation (not the display language if language packs are in use)

    See Full Details about a Windows 10 ISO file | Windows 10 Tutorials
    See System Default UI Language of Windows 10 | Windows 10 Tutorials

    then:

    - have you tweaked any registry settings that could affect this
    - if you run the Windows update troubleshooter, do you see any problems?

    Try the steps here:
    Not able to install Windows 10 the language or edition of the - Microsoft Community


    Otherwise you can inspect the Windows update logs to see if there is anything more.
      My Computers

  4. spapakons's Avatar
    Posts : 2,891
    Windows 10 Pro 64-bit 202H (Nov 2020 build 19042.867)
       #4

    If you have installed Windows 10 in one language (eg English US) and then added a language pack to change display to another language (eg Greek), then you should manually download the ISO of the former language and use that for the repair. After the repair is complete, you can again add the second language. If unsure which the first language is, use the tool in the tutorial suggested above.
      My Computer

  5. Bree's Avatar
    Posts : 18,674
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #5

    taid said:
    “This tool can’t update your PC. The language or edition of the version of Windows currently installed on your PC isn’t supported by this tool”
    Typcally this would be because the base language of your installed Windows is different from base language the tool is attempting to install.

    I downloaded and ran the Media Creation Tool (1803) and get the following screens:-
    It appears you tried...
    step 6: To do a repair install of Windows 10 with Media Creation Tool.
    I would recommend using...
    step 4: To do a repair install of Windows 10 with an ISO file
    You already have the MCT, so run it and choose the option to 'make media for another PC'. By default the MCT will make the ISO media in the base language of your installed Windows. NB: this is not necessarily the same as your display language. To find out your base language, open a command prompt and type the command: systeminfo

    System Locale: en-gb;English (United Kingdom)
    Input Locale: en-gb;English (United Kingdom)


    Your base language is the System Locale and the display language is the Input Locale. I suspect, if this is the Dell in your specs, that your base language will be en-us.
      My Computers

  6. f14tomcat's Avatar
    Posts : 53,097
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #6

    Bree said:
    Typcally this would be because the base language of your installed Windows is different from base language the tool is attempting to install.



    It appears you tried...

    I would recommend using...

    You already have the MCT, so run it and choose the option to 'make media for another PC'. By default the MCT will make the ISO media in the base language of your installed Windows. NB: this is not necessarily the same as your display language. To find out your base language, open a command prompt and type the command: systeminfo

    System Locale: en-gb;English (United Kingdom)
    Input Locale: en-gb;English (United Kingdom)


    Your base language is the System Locale and the display language is the Input Locale. I suspect, if this is the Dell in your specs, that your base language will be en-us.
    Yep, better way for him, as suggested. Repair Install of Windows 10 with an In-Place Upgrade fails... - Windows 10 Forums
      My Computers

  7. Bree's Avatar
    Posts : 18,674
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #7

    f14tomcat said:
    Yep, better way for him, as suggested...
    Hadn't spotted that it had already been suggested.

    Yes, the MCT should always default to making the ISO in the right bits/language for the PC it is running on.

    You would have thought that it's 'upgrade this PC now' option would have got the language right too, but apparently not

    There is an outside possibility that the registry had been 'tweaked' to try and change the base language, if so that could account for it.
      My Computers


  8. Posts : 38,364
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    What are the computer problems that need to be fixed by the in place upgrade repair?
      My Computer

  9. Steve C's Avatar
    Posts : 6,287
    Windows 10 Pro 64 bit
       #9

    taid said:
    Yesterday I attempted a Repair Install of Windows 10 with Media Creation Tool as per the TenForums Tutorial but for some reason it all went pear-shaped… I downloaded and ran the Media Creation Tool (1803) and get the following screens:-

    “Getting a few things ready”
    “Applicable Notice and Licence Terms” which I accept
    “Getting a few things ready”
    “What do you want to do” where I selected Upgrade this PC now then after a few seconds I got the error:-

    “This tool can’t update your PC. The language or edition of the version of Windows currently installed on your PC isn’t supported by this tool”

    The setup won’t progress any further and I have to tap ‘close’, this returns me to the desktop and no apparent changes have been made. I’ve tried the repair install a few times, there must be an obvious reason why the process fails but I can’t see what it is… My apologies if its something that ‘should’ have been obvious which I’ve missed…

    My PC details are:-

    Windows 10 Pro version 1803
    OS Build 17134.376
    Installed 09/05/2018
    LCID Name DisplayName
    2057 en-GB English (United Kingdom)

    Any help would be appreciated...
    In the UK you need the English International version - did you use that?
      My Computers

  10. dalchina's Avatar
    Posts : 29,953
    Win 10 Pro (1903)
       #10

    That depends on whether a language pack is in use.

    Mine is US with a UK language pack.
      My Computers


 
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