Windows 10 Home to Pro upgrade FAILS


  1. david9912
    Posts : 1
    Windows 10
       New #1

    Windows 10 Home to Pro upgrade FAILS


    Hi,

    I bought a new laptop - running Windows 10 Home - and removed all the softwares that came with it.

    Then I bought from the Microsoft Store an upgrade to Pro.

    The upgrade installs, reboots, and when it come back, I've got this message:

    "We couldn't complete the upgrade, undoing changes"

    There is not anti-virus at all on the PC. It's quite empty actually.

    I tried tweaking some settings here and there, and retried the install like 10 times, always the same result.

    Any ideas?

    Cheers!
    David
      My Computer
    Quote Quote

  3. Bree
    Posts : 31,691
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #2

    Welcome to TenForums @david9912

    Compare the steps you took with the instructions this tutorial and see if it helps.

    Upgrade Windows 10 Home to Windows 10 Pro | Windows 10 Tutorials

    If not, please add more details to your computer specs here: https://www.tenforums.com/profile.php?do=extra including the make and model of the laptop.
      My Computers
    Quote Quote

  4. alphanumeric
    Posts : 15,037
    Windows 10 IoT
       New #3

    You could try clean installing Pro, and skip trying to upgarde. After you backup anything you don't want to lose, to external media.
      My Computer
    Quote Quote

 

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