Windows 10 Update keeps failing 0x8007001F - 0x20006 Solved

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  1. Posts : 25,055
    windows 10 professional version 1607 build 14393.969 64 bit
       #31

    The early logs after the clean install look good.
    There were a few findings with suggested modifications in the earlier post.
      My ComputerSystem Spec


  2. Posts : 18
    Windows 10 Pro 64 bit
    Thread Starter
       #32

    I did not notice there was something wrong with fast boot.
    What I did was:
    1) In startup and recovery system failure:
    a) change kernel memory dump to automatic memory dump
    b) uncheck automatically restart
    c) reboot
    2) Turned off Windows fast startup
    3) Turned on Windows fast startup
    4) Restarted (using windows start menu)
    5) Rebooted (shut down and started with the power button)
    6) Turned off Windows fast startup

    Oddly enough Windows Firewall and Kaspersky was turned off when I started again. I clicked turn on.
    Did not see a BSOD during any time. Logs:
    Log collector 1803 v3.zip
      My ComputerSystem Spec


  3. Posts : 25,055
    windows 10 professional version 1607 build 14393.969 64 bit
       #33

    This was the latest problem with fast startup in the event logs:

    Code:
    Event[892]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2018-09-28T09:16:56.763
      Event ID: 29
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: censored-Pc
      Description: 
    Windows failed fast startup with error status 0xC00000D4.
    If fast start up is turned back on the reboot multiple times over the weekend so that there is ample time to reevaluate.
    Then post a new zip.
    Alternatively you can keep fast startup off.
      My ComputerSystem Spec


  4. Posts : 18
    Windows 10 Pro 64 bit
    Thread Starter
       #34

    Okay, not using the pc this weekend but I will post new logs in a week or so.
    I found this suggestion on the internet: "Wiping the C:\Windows\Prefetch (or "%windir%\Prefetch" if you can't find it) folder. These are the files used to speed up the OS boot, but probably some were corrupted and generated the issue preventing the Fast boot to work. I deleted every file and folder inside Prefetch leaving only "Layout.ini" left. "
    Would you recommend trying that?
      My ComputerSystem Spec


  5. Posts : 18
    Windows 10 Pro 64 bit
    Thread Starter
       #35

    I have now rebooted a couple of times over the past week. Here is new fresh logs:
    dm log collector.zip
      My ComputerSystem Spec


  6. Posts : 25,055
    windows 10 professional version 1607 build 14393.969 64 bit
       #36

    1) The contents of these folders are typically deleted for Windows update/upgrade troubleshooting:

    a) temp
    b) prefetch
    c) %temp%
    d) software distribution

    2) Do not force the deletion of any files or folders, only those that delete with the typical delete command.

    3) Open administrative command prompt and copy and paste:

    net stop bits

    net stop wuauserv

    net stop appidsvc

    net stop cryptsvc

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old1

    ren C:\Windows\System32\catroot2 catroot2.old1

    net start bits

    net start wuauserv

    net start appidsvc

    net start cryptsvc



    4) Uninstall Kaspersky antivirus using the applicable uninstall tool:
    Removal tool for Kaspersky Lab applications (kavremover)


    5) Download the latest Windows 10 iso (build 1809) to the desktop:
    Download Windows 10





    6) Run through this check list before the next upgrade attempt:

    1) remove nonessential hardware
    docks
    USB devices
    printers
    headset
    speakers
    bluetoot devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card,



    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    monitor

    Any of these that have been done in the past week are not necessary to repeat:


    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /x /f /r
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10 | Windows 10 Tutorials

    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow
    dism /online /cleanup-image /restorehealth
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    5) update windows (have all recommended updates installed) and reboot after updates

    6) uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)

    7) Verify that the drive has > 27 GB free space (At least 25 GB is needed for creating dumps)

    8) Place the computer in clean boot:
    https://www.tenforums.com/tutorials/41804-perform-clean-boot-windows-10-troubleshoot-software-conflicts.html

    9) Remove all unused SATA devices
    (There should only be one drive (windows drive) attached to the computer at the time of the upgrade)

    10) Uninstall non-Microsoft disk encryption software

    11) Run disk cleanup to clean temporary and system files
      My ComputerSystem Spec


  7. Posts : 8
    Win 10 Pro Insider
       #37

    Since at the end of all that you delete all your software, wouldn't it be simpler to do a clean install of a recent build and then immediately let it upgrade? This works for me and I have become adept at labouriously reinstalling and reconfiguring and re-registering my primary software!

    I have had issues with updates ever since I became an Insider and following all the advice including such as yours, nothing works. It may well be a problem perculiar to a small percentage of setups but it appears Microsoft isn't interested. I've reported vast amounts of detail and data and dumps to MS over the years through all the proper channels and never once had a response
      My ComputerSystem Spec


  8. Posts : 18
    Windows 10 Pro 64 bit
    Thread Starter
       #38

    @zbook Thanks for the steps! I will wait to try this in 1-5 months due to the recent news about the pause of the rollout of the Windows 10 October 2018 Update 1809.

    @bwallx I did only have to reinstall my antivirus. I would guess I have around 100-500 hours of software configuration on my pc, which is why I wont reinstall.
      My ComputerSystem Spec


  9. Posts : 18
    Windows 10 Pro 64 bit
    Thread Starter
       #39

    Hi again. I just followed your steps and successfully updated to version 1809.
    I tried to turn on fast boot, however it seems fast boot is still failing.
    Currently my second HDD sata drive is unplugged.

    I did only these steps, and in that order:

    2)
    3)
    4)
    5)
    6) - here I could not do 'sub'step "5) update windows (have all recommended updates installed) and reboot after updates" since the updates failed.

    CMD log for step 3):
    Code:
    Microsoft Windows [Version 10.0.17134.648]
    (c) 2018 Microsoft Corporation. All rights reserved.
    
    C:\WINDOWS\system32>net stop bits
    The Background Intelligent Transfer Service service is stopping..
    The Background Intelligent Transfer Service service was stopped successfully.
    
    
    C:\WINDOWS\system32>net stop wuauserv
    The Windows Update service is stopping.
    The Windows Update service was stopped successfully.
    
    
    C:\WINDOWS\system32>net stop appidsvc
    The Application Identity service is not started.
    
    More help is available by typing NET HELPMSG 3521.
    
    
    C:\WINDOWS\system32>net stop cryptsvc
    The Cryptographic Services service is stopping..
    The Cryptographic Services service was stopped successfully.
    
    
    C:\WINDOWS\system32>ren C:\Windows\SoftwareDistribution SoftwareDistribution.old1
    
    C:\WINDOWS\system32>ren C:\Windows\System32\catroot2 catroot2.old1
    
    C:\WINDOWS\system32>net start bits
    The Background Intelligent Transfer Service service is starting.
    The Background Intelligent Transfer Service service was started successfully.
    
    
    C:\WINDOWS\system32>net start wuauserv
    The Windows Update service is starting.
    The Windows Update service was started successfully.
    
    
    C:\WINDOWS\system32>net start appidsvc
    The Application Identity service is starting.
    The Application Identity service was started successfully.
    
    
    C:\WINDOWS\system32>net start cryptsvc
    The requested service has already been started.
    
    More help is available by typing NET HELPMSG 2182.
    
    
    C:\WINDOWS\system32>
    CMD log for repairing:
    Code:
    Microsoft Windows [Version 10.0.17134.648]
    (c) 2018 Microsoft Corporation. All rights reserved.
    
    C:\WINDOWS\system32>sfc /scannow
    
    Beginning system scan.  This process will take some time.
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    Windows Resource Protection did not find any integrity violations.
    
    C:\WINDOWS\system32>
    
    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth
    
    Deployment Image Servicing and Management tool
    Version: 10.0.17134.1
    
    Image Version: 10.0.17134.648
    
    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.
    
    C:\WINDOWS\system32>
    Event viewer log for chckdsk
    Code:
    Checking file system on C:
    The type of the file system is NTFS.
    
    A disk check has been scheduled.
    Windows will now check the disk.                         
    
    Stage 1: Examining basic file system structure ...
      2756608 file records processed.                                                         
    File verification completed.
      12336 large file records processed.                                    
      0 bad file records processed.                                      
    
    Stage 2: Examining file name linkage ...
      2046 reparse records processed.                                       
      2910718 index entries processed.                                                        
    Index verification completed.
      0 unindexed files scanned.                                         
      0 unindexed files recovered to lost and found.                     
      2046 reparse records processed.                                       
    
    Stage 3: Examining security descriptors ...
    Cleaning up 2994 unused index entries from index $SII of file 0x9.
    Cleaning up 2994 unused index entries from index $SDH of file 0x9.
    Cleaning up 2994 unused security descriptors.
    CHKDSK is compacting the security descriptor stream
    Security descriptor verification completed.
      77056 data files processed.                                            
    CHKDSK is verifying Usn Journal...
      39925040 USN bytes processed.                                                            
    Usn Journal verification completed.
    
    Stage 4: Looking for bad clusters in user file data ...
      2756592 files processed.                                                                
    File data verification completed.
    
    Stage 5: Looking for bad, free clusters ...
      19593708 free clusters processed.                                                        
    Free space verification is complete.
    Correcting errors in the Volume Bitmap.
    
    Windows has made corrections to the file system.
    No further action is required.
    
     249491455 KB total disk space.
     167991052 KB in 380019 files.
        250292 KB in 77059 indexes.
             0 KB in bad sectors.
       2875279 KB in use by the system.
         65536 KB occupied by the log file.
      78374832 KB available on disk.
    
          4096 bytes in each allocation unit.
      62372863 total allocation units on disk.
      19593708 allocation units available on disk.
    
    Internal Info:
    00 10 2a 00 39 f8 06 00 83 0a 0d 00 00 00 00 00  ..*.9...........
    25 06 00 00 d9 01 00 00 00 00 00 00 00 00 00 00  %...............
    
    Windows has finished checking your disk.
    Please wait while your computer restarts.
    Attached are new DM + beta logs in a zip. Hope you still have time to help @zbook, if so, thanks! :)
    Winver 1809 - Log collector DM + beta.zip
      My ComputerSystem Spec


  10. Posts : 25,055
    windows 10 professional version 1607 build 14393.969 64 bit
       #40

    The computer was successfully upgraded to Windows 1809.
    That's great news.
    The above post has scannow and restorehealth when the computer had 1803.
    The logs started today, 3/19/2019, and displayed very little data.

    There were abnormal shutdowns and Windows failed fast startup.

    Turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10 | Tutorials

    If Windows fails to update now then run the computer's Windows update troubleshooter.

    Reset Windows Update in Windows 10 | Tutorials

    Windows 1903 should be available in the next 30 to 45 days.


    Code:
    Event[372]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2019-03-19T16:12:40.794
      Event ID: 29
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: censored-Pc
      Description: 
    Windows failed fast startup with error status 0xC00000D4.
      My ComputerSystem Spec


 
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