error when creating a ISO flash drive

simrick · 12 Sep 2018

So your data resides on a different drive, okay.

Does this system have the HP Support software on it? If so, I would open it up, and make sure there are no updates for the software. Then I would run it to see if it pulls down any drivers for the system. You can also check online and compare your drivers in Device Manager to the latest on the HP website, to make sure you're up-to-date, especially with chipset and BIOS.
I believe this is the right page:
HP ProDesk 400 G1 Small Form Factor PC - Driver Downloads | HPÂ® Customer Support

At this point I would write down your MBAM serial number and uninstall that as well. Disconnect your external drive. Then, right-click the ISO on the desktop, select MOUNT or open with File Explorer, double-click on setup.exe and try the upgrade again. Select YES to check for and download updates.

You can watch the video in this tut if you like:
Repair Install Windows 10 with an In-place Upgrade | Windows 10 Tutorials

Failing at this point, I think Navy's suggestion of a clean install would be the way to go.

Salty dog · 12 Sep 2018

Thank you very much for your help on this
I am going to call it a night as at 78 years old I need to get some rest,
I will continue tomorrow and report back with the results when I can,
you and Navy are to be commended for your ability to help, I am also retired Navy
Thank you very much

simrick · 12 Sep 2018

Salty dog said:

Thank you very much for your help on this
I am going to call it a night as at 78 years old I need to get some rest,
I will continue tomorrow and report back with the results when I can,
you and Navy are to be commended for your ability to help, I am also retired Navy
Thank you very much

No problem at all. It's after midnight here, so I am calling it a night as well. Good luck. Here's the tut for a clean install if you need it:
Clean Install Windows 10 | Windows 10 Tutorials
Great job so far!

And, thank you for your service.

Salty dog · 12 Sep 2018

You are welcome, It was my pleasure

Salty dog · 13 Sep 2018

I just finished the final try to do a repair install of windows 10 and it failed,
I am now getting together everything to do a clean install on my wife's computer

NavyLCDR · 13 Sep 2018

Salty dog said:

I just finished the final try to do a repair install of windows 10 and it failed,
I am now getting together everything to do a clean install on my wife's computer

The way that I prefer to do clean installs in situations such as yours is to use MiniTool Partition Wizard Free to shrink the existing Windows partition as much as possible, and create a new NTFS partition to do the clean install of Windows to. I will dual boot for a while until I am sure I've got everything off the old Windows install that I need, then use MiniTool to delete the old Windows install and expand the new Windows install to fill the empty space, then remove the old Windows entry from the boot menu.

simrick · 13 Sep 2018

Salty dog said:

I just finished the final try to do a repair install of windows 10 and it failed,
I am now getting together everything to do a clean install on my wife's computer

Sorry to hear this.

Rocky · 17 Sep 2018

Salty dog said:

I just finished the final try to do a repair install of windows 10 and it failed,
I am now getting together everything to do a clean install on my wife's computer

How did that clean install work for you?

Salty dog · 30 Sep 2018

My wife decided to get another computer and I got one that has a solid state hard drive with 250 gb and a 2 tb hdd to hold all of her data , It is up and running and I will do the clean install on the old computer when I get some extra time and will let you know when I complete it, Again I want to thank Navy and Simrick fro all of there time and help, Keep up the great work

zbook · 01 Oct 2018

On the new computer please create a Windows 10 iso with 1803 from the Microsoft website:
Download Windows 10

Report into the thread whether you can or cannot create a Windows 10 iso using the new computer and the same flash drive.

If you cannot then there is a problem with the flash drive.
If you can then there was a problem on the other computer.

Once you have a working Windows 10 iso you can then perform an in place upgrade repair on the problematic computer.

If you cannot perform an in place upgrade repair then download and run setupdiag and post the txt report into the thread:
SetupDiag | Microsoft Docs
After the download if there is any problems running the tool that can be fixed by using administrative command prompt.