Windows 10: Attempting to upgrade, windows keeps restarting back to windows 8

Page 1 of 2 12 LastLast
  1.    02 Aug 2015 #1

    Attempting to upgrade, windows keeps restarting back to windows 8


    Hi all,

    I have attempted to download windows 10 around 4/5 times, the download completes and states that my computer needs to restart upon which it claims it is configuring the windows 10 upgrade. I would assume from this point it would restart into the windows 10 configuration however each time I have tried it it restarts back into windows 8 as if nothing had happened.

    My laptop then opens up windows update and says I am able to download windows 10. This is really frustrating as I can't even seem to get into the windows 10 setup.

    Click image for larger version. 

Name:	windows screen.png 
Views:	17 
Size:	18.8 KB 
ID:	27749

    As you can see I am attempting to download again but there is no trace at all of it attempting to install windows other than this failed update that you can see here. Has anybody else had this problem or have any idea of how to get around it?

    Thanks in advance.

    I am using an HP Pavillion 15-n268a laptop.
      My ComputerSystem Spec

  2.    02 Aug 2015 #2

    Exactly the same issue mate. Tried so many different things.

    if i try the ISO download it gets to 100% and says failed, if i do it the windows update, it restarts to 8.1
      My ComputerSystem Spec

  3.    02 Aug 2015 #3

    Ah well at least I'm not alone in this haha. I was debating trying the ISO download but if it's not working for you I can't imagine it'll work for me. The only other thing I can think of is trying to re-install windows 8 as a fresh install and then try and upgrade from there.. the only issue is I have no idea where my installation CD is.
      My ComputerSystem Spec

  4.    02 Aug 2015 #4

    Yeah im kind of refusing to do this as i have my laptop set to how i want it and really cant be bothered for the sake of this upgrade at the moment.

    If its causing this many issues just upgrading, then i doubt it will run smooth as it is.

    its really frustrating that it doesnt tell you WHY there was a problem.
      My ComputerSystem Spec


  5. Posts : 13
    Windows 10 Pro x64 14393
       02 Aug 2015 #5

    I don't know if this could help or not. Are you both logged in with a local account? If yes, try to log in with your Microsoft account and then do the upgrade. I have the same problem and i was logged in with a local account. When i change to a Microsoft account the upgrade was done.
      My ComputerSystem Spec

  6.    02 Aug 2015 #6

    Will give it a shot. Thanks!. I did have a security message saying i must input my most recent password, but i was logged into my live account, ive tried local aswell but that didnt do anything either. Ill log back into live and see what happens
      My ComputerSystem Spec


  7. Posts : 13
    Windows 10 Pro x64 14393
       02 Aug 2015 #7

    vinylpusher said: View Post
    Will give it a shot. Thanks!. I did have a security message saying i must input my most recent password, but i was logged into my live account, ive tried local aswell but that didnt do anything either. Ill log back into live and see what happens
    Wait for your answers mate!
      My ComputerSystem Spec

  8.    02 Aug 2015 #8

    ThanosDJ said: View Post
    Wait for your answers mate!
    Same thing error code 80070032 when i go back into updates and it says failed
      My ComputerSystem Spec


  9. Posts : 13
    Windows 10 Pro x64 14393
       02 Aug 2015 #9

    vinylpusher said: View Post
    Same thing error code 80070032 when i go back into updates and it says failed
    According to Microsoft about this error code, you should go to your temp folder delete all temporary data and then retry to do the upgrade. Of course you should be logged in with a Microsoft account.
      My ComputerSystem Spec

  10.    03 Aug 2015 #10

    ThanosDJ said: View Post
    According to Microsoft about this error code, you should go to your temp folder delete all temporary data and then retry to do the upgrade. Of course you should be logged in with a Microsoft account.
    Just tried this and got the same error code again. Booted straight back into 8.1
      My ComputerSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
Solved Keeps restarting on first boot in Installation and Upgrade
It asks for wifi details, privacy settings, says "Just a moment" then restarts. Then again, and again. Any idea, folks?
I am trying to check for updates or even change my windows update settings in Windows 10. However, anytime I attempt to navigate to the windows update area it says, Page not found, refresh the page. The error code is 0x00000005, in case you need...
I ran the setup exe for the Win10 preview, and it did some thinking then told me to restart to begin the upgrade. I've decided I don't want to upgrade, and now I'm wondering whether restarting the PC is going to give me the option to cancel the...
Don't know what program/driver/windows update is causing it. This could be an issue for upgrading. There is one other method I haven't tried. See, Microsoft wants you to upgrade to the free version. Looks more like I will be sticking...
Error Message on restarting PC in General Support
I formatted and installed 10041 yesterday and I'm getting this error when I tell the PC to restart. Windows seems to be functioning properly and its probably just a quirk of the development which should just disappear in final build.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 01:54.
Find Us