Win 10 does not see files on CD/DVD rom

I performed the upgrade on Windows 10 after installation I was trying to install office 2007, the DVD rom drive is seen by win 10 because I can eject the disk but no files to be seen in explorer and it won't auto start despite all the settings.. I have changed the auto start to: ask me, run always then back to auto all to no avail. I have also tried my Gigabyte disk to load the drivers for the board, same thing. I do get an occasional "directory name invalid d:" where d:\\ is he DVD rom drive.

I need the computer to load my 3D program, if I can't resolve this I will scrap win 10 and reload win 7.

I solved my issue, this worked for me found it on drivers.com

1. Click on Start -> Run
2. Type regedit to open Registry Editor
3. Navigate to following registry key:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi
4. Right-click on atapi and Select New->Key
5. Type Controller0 and press Enter
6. Right-click on Controller0 and select DWORD (32-bit) Value
7. Type EnumDevice1
8. Right-click on EnumDevice1 and click on Modify
9. In the Value Data box, type 1
10. Click on OK
11. Exit Registry Editor

not sure if it matters, I have LG DVD players. here is the link to the site I found my solution:

Fix LG GH24NSB0 DVD Writer Problems Drivers.com updates

bobc4d said:

I solved my issue, this worked for me found it on drivers.com

1. Click on Start -> Run
2. Type regedit to open Registry Editor
3. Navigate to following registry key:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi
4. Right-click on atapi and Select New->Key
5. Type Controller0 and press Enter
6. Right-click on Controller0 and select DWORD (32-bit) Value
7. Type EnumDevice1
8. Right-click on EnumDevice1 and click on Modify
9. In the Value Data box, type 1
10. Click on OK
11. Exit Registry Editor

Thanks BOB it works fine for me.

I had exactly the same issue. Trying to open an Office 2007 on a Windows 10 machine. Your solution worked a treat. Thanks ever so much!

I had the same problem and I was able to fix it.

My question is - Why doesn't Microsoft fix the problem in an update? Or is there a good reason that they haven't?

I had this problem also, if I attempted to open the CD drive to view the files it would not let me see them, rather it ran setup (if there was a setup). I cancelled the setup app and ended up copying the Cd with a 3rd party file handler named Salamander. I was copying several old CDs and DVDs and turned the computer off once for a break. Upon turning it back on I noticed also that I could just open the drive with Salamander (without copying anything) and then I could open it the windows 10 File handler (Explorer) and see them as usual. I have no idea why but it worked that way.