Struggling to get W10 to use external HD during Update

Page 1 of 2 12 LastLast

  1. Boca
    Posts : 7
    Windows 10
       New #1

    Struggling to get W10 to use external HD during Update


    Just bought an ASUS netbook/tablet and it is saying W10 needs updating but there is insufficient disk space ( needs 8G apparently).
    I have followed a couple of on-line guides and tried adding a 32G micro-SD card, 16 G USB and 1T external HDD but W10 does not seem to recognise any of these for use during the upgrade process. ( Each of these IS available in File Explorer for "normal" use.

    Any tips and/or advice gratefully received
      My Computer
    Quote Quote

  3. f14tomcat
    Posts : 56,830
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       New #2

    Boca said:
    Just bought an ASUS netbook/tablet and it is saying W10 needs updating but there is insufficient disk space ( needs 8G apparently).
    I have followed a couple of on-line guides and tried adding a 32G micro-SD card, 16 G USB and 1T external HDD but W10 does not seem to recognise any of these for use during the upgrade process. ( Each of these IS available in File Explorer for "normal" use.

    Any tips and/or advice gratefully received
    Not always, but usually that's because it needs work space and space for windows.old on the C: drive, nowhere else. Is there something, like a big folder of pictures or videos or games you could temporarily move to the 1TB external, delete them off of the C: drive, do the update, and put them back after? Just a thought.
      My Computers
    Quote Quote

  4. Boca
    Posts : 7
    Windows 10
    Thread Starter
       New #3

    Thank you for the quick reply.

    The PC is only a few days old so is "unpolluted" by my data. It has a 32G SSD and has only 3G free; there is no user data that I can move.

    Thanks,
      My Computer
    Quote Quote

  6. zbook
    Posts : 41,473
    windows 10 professional version 1607 build 14393.969 64 bit
       New #4

    1) Open disk management > widen these two columns: status and volume > view the characters in each row and make sure that there are no characters that are cut off > post an image into the thread:
    Disk Management - How to Post a Screenshot of | Windows 10 Tutorials

    2) Update the specs in the "My Computer" section:


    System Specs - Fill in at Ten Forums | Windows 10 Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

    3) Open the website for the computer or motherboard manufacturer > support > enter the product or serial number or model > select the operating system > view drivers > post a URL or hyperlink into the thread

    4) Run the BETA log collector and post a zip into this thread:
    https://www.tenforums.com/attachment...-v2-beta10.zip
    (extract > open)
    Last edited by zbook; 02 Aug 2018 at 16:39.
      My Computer
    Quote Quote

  7. f14tomcat
    Posts : 56,830
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       New #5

    Boca said:
    Thank you for the quick reply.

    The PC is only a few days old so is "unpolluted" by my data. It has a 32G SSD and has only 3G free; there is no user data that I can move.

    Thanks,
    I see now. That is a very small system drive. Where you got it from probably had installed the FCU (last fall release) and Windows wants to put the Spring 2018 version on. There may be a recovery partition OEM on it that is sizeable and can be removed. Follow what Zbook wants in his post, and then we can tell what's what. OK?
      My Computers
    Quote Quote

  8. Try3
    Posts : 16,949
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       New #6

    Free up space to install the latest Windows 10 update KB4013876

    Denis
      My Computer
    Quote Quote

  9. Boca
    Posts : 7
    Windows 10
    Thread Starter
       New #7

    Thanks Dennis, those are the instructions I have been trying to follow.

    When I follow this step, the external device doesn't appear:-
    <<Connect your external storage device and wait until you see it appear in the drop-down list under Part B (you might need to select the refresh icon). If the external storage device has enough free space, a green check mark will appear next to the storage drive icon .>>

    Thanks Zbook, I'll investigate and provide the additional info later today
      My Computer
    Quote Quote

  10. Boca
    Posts : 7
    Windows 10
    Thread Starter
       New #8

    Hi,

    I have updated the system specs as best I can; please see a screen shot of the disk management. Struggling to get W10 to use external HD during Update-disk-management-screen-grab.png
      My Computer
    Quote Quote

  12. Boca
    Posts : 7
    Windows 10
    Thread Starter
       New #9

    Please see attached the BETA log file..
    Struggling to get W10 to use external HD during Update Attached Files
      My Computer
    Quote Quote

  13. zbook
    Posts : 41,473
    windows 10 professional version 1607 build 14393.969 64 bit
       New #10

    The computer has windows 10 build 14393 or 1607.
    This was the anniversary update that was released in 2016.
    Since that time there were upgrades to 1703, 1709, and 1803.

    Were there prior attempts to increase the free space?
    Were there other causes of Windows upgrade failures?

    Run the Crucial scanner to see whether there are options for a larger size drive:
    Crucial System Scanner | Crucial.com

    There are software that can display visuals and/or display file sizes to assist in assessing the files for deletion:
    WinDirStat
    Download WinDirStat
    Treesize
    TreeSize Free - Free download and software reviews - CNET Download.com

    There are software that can make it easier to delete files.
    This includes the files that are used for troubleshooting computer problems.
    Download CCleaner | Clean, optimize tune up your PC, free!

    Tips to free up drive space on your PC
    https://support.microsoft.com/en-us/...up-drive-space

    Free Up Disk Space Now with Storage Sense in Windows 10
    Free Up Disk Space Now with Storage Sense in Windows 10 | Windows 10 Tutorials
    How to Use Windows 10’s Storage Settings to Free Hard Drive Space
    How to Use Windows 10s Storage Settings to Free Hard Drive Space

    Consider the following options for the upgrade or a work around for the upgrade:
    1) Attach an external drive and move the USERS folder to the external drive > clean other files ( page file, hibernation file, software distribution folder, CBS log, DISM log, shadow copies > attempt upgrade in clean boot
    2) Move the USERS folder > clean install Windows 10 1803 > restore USERS folder > reinstall drivers and applications
    3) If the drive can be replaced with a larger drive > Macrium backup image > clean install > restore backup image onto the larger drive
      My Computer
    Quote Quote

 

  Related Discussions
Struggling to recreate corrupted profile
in User Accounts and Family Safety

Somehow i have done something horrible with my profile so wanted to create a new one. I tried a few system restores but they all have the same issue. My account is linked to microsoft account so trying to avoid just deleting the account and...
So some how, my friend has set his default language to Japanese. I've tried to follow youtube guides, but the windows 10 version is a little different. Is there i can do this via powershell to get it back to English, or something i can run...
Struggling to print CD/DVD
in Drivers and Hardware

I like my Epson Stylus photo R300, has always done a good job of printing my CD/DVDs, but alas since upgrading to Win10 64 bit, (Win 10 works automatically for standard printing) but not for printing CD/DVD it gives me the nag that the driver...
Investment Struggling, $340 tower or $212 Used laptop?
in PC Custom Builds and Overclocking

I'm having some mental scramble trying to figure out a better investment deal for my place of study, more particularly, for after school use. I have a build I set up with PC part picker here: https://pcpartpicker.com/list/2j49m8 As well as a...
Struggling here how do you backup windows 10? With Acronis 2014 or 2015 or 2016. Do I have to select Winre unnamed partition windows c drive and recovery drive D. Or do I just pic C: Drive and D: drive/recovery drive? Thank you in advance. What is...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 01:53.
Find Us




Windows 10 Forums