No option to roll back to previous build


  1. Posts : 75
    Windows 10 Home/Pro
       #1

    No option to roll back to previous build


    After the last update, my Asus laptop can not connect to wifi or ethernet. When I troubleshoot, it says that it couldn't obtain DNS IP. I have in total 5 laptops here and 2 phones all connected fine on wifi.
    Anyone know where the roll back to previous build went? I have already looked in recovery, the option is no longer there.
      My Computer


  2. Posts : 42,989
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, what is 'the last update' in your case? People get upgrades and updates at different times, and might be running anything from about 4 builds ago thru 1709 and 1803 to Insider builds.

    Please post a screenshot of your Update History (via Settings); use the Insert Image icon above your post.

    'Go back to the previous build' is available for 10 days after upgrading (e.g. from build 1709 to 1803).
    This option disappears after 10 days.

    From the tutorial index:
    Windows 10 Tutorial Index | Windows 10 Tutorials

    please see
    Go Back to the Previous Version of Windows in Windows 10 | Windows 10 Tutorials
      My Computers


  3. Posts : 75
    Windows 10 Home/Pro
    Thread Starter
       #3

    Thanks for the reply. I can't connect to the internet to share a picture from my Asus laptop. I'm using a linux laptop now.
    It says I have the feature update to Windows 10, version 1803. Last update before this happened is Security update for Adobe Flash player KB428, installed on June 17th, 2018.
    On the bottom right, the icon for wifi (or ethernet) shows an exclamation point next to it.
    Thanks.
      My Computer


  4. Posts : 42,989
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    I'll wait for the pictures. That doesn't tell me when you upgraded to 1803. There have been several updates since the initial release a couple of months back.

    You can create the screenshot, then transfer the images to your other device... or even a photo would do.

    You could also check the date when those drivers were installed in Device Manager.
      My Computers


  5. Posts : 31,666
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #5

    Click on the WiFi icon. Do you see a list of the available WiFi connections around you? Is your router in the list? If so, does it say 'connected' or something else?
      My Computers


  6. Posts : 75
    Windows 10 Home/Pro
    Thread Starter
       #6

    Thanks. I'll take some pictures of the screen using my phone, I didn't think of this earlier.
    It sees my router fine, but unable to connect. If I try to troubleshoot it says that it can not obtain an IP address.
    Ironically, it then tells me If it should search the Microsoft site to find a better answer about why I can't connect, an endless loop...
      My Computer


  7. Posts : 75
    Windows 10 Home/Pro
    Thread Starter
       #7

    It says connected, no internet. Sorry, I didnt answer that.
      My Computer


  8. Posts : 75
    Windows 10 Home/Pro
    Thread Starter
       #8

    Thank you all for the replies. It ended up being a VPN connection. Once I uninstalled it, it now works!
      My Computer


  9. Posts : 42,989
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #9

    Glad it worked out for you.
      My Computers


  10. Posts : 31,666
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #10

    Arkas said:
    Thank you all for the replies. It ended up being a VPN connection. Once I uninstalled it, it now works!
    Good to know you got it working.
      My Computers


 

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