Windows 10 Insider Preview 17713.1000 (rs5_release) stuck on restart

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  1. Posts : 1
    Windows 10
       #11

    I have this exact issue, restarted numerous times (both manually and scheduled) and system comes back up within 2 min as 180703.

    EDIT - I do have the folder "windows.old" and it is NOT empty, contains 2 directories: "Cleanup" and "WINDOWS", both populated. Also, the "pause" updates is no longer available...
      My Computer


  2. Posts : 72
    windows 10 Insider Preview 16179
       #12

    I am having the same issue. I do not have a Windows.old folder. I do have a bootable ISO for build 17713 that I created prior to hitting Restart to complete the update. Can I use this to get the update? should I use the bootable ISO or just run the update from Windows using the ISO itself?
      My Computer


  3. Posts : 4,224
    Windows 10
       #13

    I recently had this show up when trying get over the 17692.1000 to 17692.1004 hump. The only way I could fix my problem was by doing the download and install using the Windows Update MiniTool (WUMT). It got stuck on the restart needed item. Neither the built-in nor the downloadable .CAB file for troubleshooting Windows Update, nor following the manual WU reset tutorial got me past this. Once again: WUMT did the trick. Here's my Windows Enterprise Desktop blog post on that topic: Dell Venue Pro 11 7130 Strange Upgrade Issues.
    HTH,
    --Ed--
    Last edited by EdTittel; 23 Jul 2018 at 15:00. Reason: Shorten URL
      My Computers


  4. Posts : 49
    windows 10
    Thread Starter
       #14

    I ran the Download and Update using this tool. In the log it shows: Downloading updates: Succeeded with errors (0x00240003). What do I do with that? Also what location it's downloading into?
      My Computer


  5. Posts : 49
    windows 10
    Thread Starter
       #15

    I tried it again. This time I said download only. Then I did Download and Update. It did start update. I wasn't watching what it was doing, but when I got back to the computer it was a message saying Update complete, restart. I did and nothing got chnaged. Everything is the same. Should I keep trying?
      My Computer


  6. Posts : 4,224
    Windows 10
       #16

    Probably time for a complete Windows Update reset. There's a TenForums tutorial for that: Reset Windows Update in Windows 10. Takes a while to work through, but almost always does the trick. If that fails, it's time for an upgrade repair install. There's a tutorial for that, too: Repair Install Windows 10 with an In-Place Upgrade.
    HTH,
    --Ed--
      My Computers


  7. Posts : 49
    windows 10
    Thread Starter
       #17

    <Probably time for a complete Windows Update reset
    That is what I did, and it helped. Thanks for help, everyone.
      My Computer


  8. Posts : 4,224
    Windows 10
       #18

    You're welcome! Glad you got things sorted out.
    Best wishes,
    --Ed--
      My Computers


 

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