1.    01 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 4
    Windows 8.1

    problem upgrade windows 8.1 to windows 10


    hey
    i have probleme when i wanna to upgrade from 8.1 to 10
      My ComputerSystem Spec
  2.    01 Aug 2015 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,382
    Windows 10 Pro X64 16299.19

    Sorry, can you translate that.

    Is that basically A problem installing Windows 10?
      My ComputersSystem Spec
  3.    01 Aug 2015 #3
    Join Date : May 2015
    Posts : 1,647
    Win 10 X64 Pro 15063

    The Windows 10 installer may have a problem with your laptop's drivers.

    Does Toshiba support Windows 10 on it?
      My ComputerSystem Spec
  4.    01 Aug 2015 #4
    Join Date : Aug 2015
    Posts : 4
    Windows 8.1
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    Sorry, can you translate that.

    Is that basically A problem installing Windows 10?
    failed to install Windows 10
      My ComputerSystem Spec
  5.    01 Aug 2015 #5
    Join Date : Aug 2015
    Posts : 4
    Windows 8.1
    Thread Starter

    Quote Originally Posted by bobkn View Post
    The Windows 10 installer may have a problem with your laptop's drivers.

    Does Toshiba support Windows 10 on it?
    yes is supported by Toshiba
      My ComputerSystem Spec
  6.    01 Aug 2015 #6
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,382
    Windows 10 Pro X64 16299.19

    Look for a setuperr.log file. Try in

    C:\Windows
    C:\Windows\Panther

    See if anything in there helps to identify the problem.
      My ComputersSystem Spec
  7.    01 Aug 2015 #7
    Join Date : Aug 2015
    Posts : 4
    Windows 8.1
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    Look for a setuperr.log file. Try in

    C:\Windows
    C:\Windows\Panther

    See if anything in there helps to identify the problem.
    setuperr.log is empty in both folder
      My ComputerSystem Spec
  8.    01 Aug 2015 #8
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,382
    Windows 10 Pro X64 16299.19

    See if you have one anywhere else, maybe:

    C:\$Windows.~BT
    C:\$Windows.~MS
      My ComputersSystem Spec

 


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