Windows 10: Upgrading from Windows 7 freezes

  1.    30 Jun 2018 #1

    Upgrading from Windows 7 freezes


    I've tried this twice now. Whenever I try to upgrade to windows 10 from windows 7 it will freeze at 83%. I'll restart my computer and it loads back my windows 7 build. I've looked around and I'm unsure how to fix this.
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  2. Berton's Avatar
    Posts : 5,398
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       30 Jun 2018 #2

    32-bit or 64-bit? Does the computer meet the system requirements? What media is Win10 you are using? Don't know if it still applies but when Win10 was offered free the requirement was for Win7 w/SP1 or Win8.1. I've only installed the Upgrade on Win7 w/SP1 and Win8.1.
      My ComputerSystem Spec

  3.    30 Jun 2018 #3

    64-bit. The computer greatly surpasses the requirements with SP1 installed to windows 7 and the tool I'm using to upgrade to windows 10 is MediaCreationTool1803.exe
      My ComputerSystem Spec

  4.    30 Jun 2018 #4

    Dabiri said: View Post
    I've tried this twice now. Whenever I try to upgrade to windows 10 from windows 7 it will freeze at 83%. I'll restart my computer and it loads back my windows 7 build. I've looked around and I'm unsure how to fix this.
    Have you tried clean installing it - you will need a valid licence to activate it though.
      My ComputerSystem Spec

  5.    30 Jun 2018 #5

    cereberus said: View Post
    Have you tried clean installing it - you will need a valid licence to activate it though.
    I don't have a valid licence for windows 10 but I do for windows 7, which this program allows a valid installation to windows 10 from, so says Microsoft.
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  6. Ztruker's Avatar
    Posts : 6,415
    Windows 10 Pro X64 17134.191
       03 Jul 2018 #6

    Use Macrium to make an image backup of your existing Windows 7 installation.
    Create a Windws 10 install flash drive (or DVD if you must) using the Media Creation Tool.
    Clean Install Windows 10, deleting all partitions until the drive is a all RAW. Let Win 10 install create the partitions it needs.
    When asked for a key, click on the I don't have a key. After the install completes, active Windows 10 using the Windows 7 key.
    Still works for me as of this past Friday.
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  7.    03 Jul 2018 #7

    Whenever I try to upgrade to windows 10 from windows 7 it will freeze at 83%
    Hi, have you at least tried the basic steps recommended in the tutorial here:
    Upgrade to Windows 10 | Windows 10 Tutorials

    e.g.
    - disconnect any other disks
    - uninstall any AV

    That tutorial also has a section with links leading to many other links about problem solving upgrades.
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  8. Bree's Avatar
    Posts : 8,839
    10 Home x64 (1809) (10 Pro on 2nd pc)
       03 Jul 2018 #8

    Dabiri said: View Post
    ...the tool I'm using to upgrade to windows 10 is MediaCreationTool1803.exe
    There are two ways to use that tool, the first is to 'Upgrade this PC now', the second is to 'Create installation media for another PC' as a USB or ISO and use that to do the upgrade.

    I suspect you are using the first option. Try using the MCT to make the USB media (not the ISO as Win7 cannot natively mount an ISO). Then from within your existing Windows run the Setup you'll find on the USB to begin the upgrade. When Setup says it is about to reboot, remove the USB (you need to boot from the HDD to complete the upgrade). See Step 6 in this tutorial...

    Upgrade to Windows 10

    If that too fails, Setup will report a two part error code. From that we can determine the cause of the failed upgrade.
    Last edited by Bree; 03 Jul 2018 at 15:55. Reason: spelling
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  9. Berton's Avatar
    Posts : 5,398
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       03 Jul 2018 #9

    I have both the USB drive and the .iso file I created the bootable DVD from as there are times one or the other doesn't work on a particular machine. Newer technology of USB is fine but sometimes older technology is a great fall-back tool. I also keep a portable/exteranl USB CD/DVD drive on hand 'just in case' such as when a CD/DVD drive in my Linux Desktop failed, used the portable until I get a chance to change the internal.
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  10. Berton's Avatar
    Posts : 5,398
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       03 Jul 2018 #10

    Try this program for Win7 mounting an .iso file [haven't yet tried it but plan to tomorrow on my WinXP machine]:
    From How to Mount an ISO image in Windows 7, 8, and 10

    Mounting an ISO Image in Windows 7 or Vista On older versions of Windows, you’ll need a third-party application to mount ISO image files. We like WinCDEmu, a simple and open-source disc mounting program. It supports ISO files and other disc image formats.WinCDEmu is even useful on Windows 8 and 10, where it will allow you to mount the BIN/CUE, NRG, MDS/MDF, CCD, and IMG image files that Windows still doesn’t offer built-in support for.

    Install WinCDEmu and give it permission to install the hardware driver it requires. After you do, just double-click a disc image file to mount it. You can also right-click a disc image file and click “Select drive letter & mount” in the context menu.

    You’ll see a simple interface for choosing the drive letter and other basic options. Click “OK” and the mounted image will appear under Computer. To unmount the disc image when you’re done, right-click the virtual disc drive and select “Eject”.
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