Windows 10: Windows 10 Home. Media Creation Tool Won't Work.

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  1.    29 Jun 2018 #1

    Windows 10 Home. Media Creation Tool Won't Work.


    Late last year, I brought my laptop in to have the hard drive replaced. The tech installed Win 10 Pro, amongst a few other programs. Starting a couple months ago, I was getting alerts to activate my Windows. Now it is at the point where I can't perform certain operations without having it activated.
    I decided to go legit, and buy a download version of Win 10 Home. When I tried to install it, the Media Creation Tool came back with the message "THIS TOOL CAN'T UPDATE YOUR PC. The language or edition of the version of Windows currently installed on your PC isn't supported by this tool."
    Has anyone dealt with this? Seen this before? Any solution?
      My ComputerSystem Spec

  2. Kari's Avatar
    Posts : 15,037
    Windows 10 Pro
       29 Jun 2018 #2

    Hi Stanley, welcome to Ten Forums.

    From PRO to HOME, a clean install is the only way, you cannot do it by "downgrading". Backup all your personal stuff like documents, pics and music, then create a USB installer with Media Creation Tool and boot your laptop from it.

    Tutorials:

    Kari
      My ComputerSystem Spec

  3.    29 Jun 2018 #3

    So, if I had a version of Win 10 Pro, it would be do-able?

    Sorry for the noob-ish question. Lol
      My ComputerSystem Spec

  4. Kari's Avatar
    Posts : 15,037
    Windows 10 Pro
       29 Jun 2018 #4

    Stanley19 said: View Post
    So, if I had a version of Win 10 Pro, it would be do-able?

    Sorry for the noob-ish question. Lol
    You have basically two options: either buy a Windows 10 PRO license (product key) and use it to activate your current installation, or start from scratch and clean install Windows 10 HOME.

    The first option would let you keep everything already installed on that laptop, making it legal and licensed, whereas the second option would require you to reinstall all software.

    Kari
      My ComputerSystem Spec

  5.    29 Jun 2018 #5

    Stanley19 said: View Post
    Late last year, I brought my laptop in to have the hard drive replaced. The tech installed Win 10 Pro, amongst a few other programs. Starting a couple months ago, I was getting alerts to activate my Windows. Now it is at the point where I can't perform certain operations without having it activated.
    I decided to go legit, and buy a download version of Win 10 Home. When I tried to install it, the Media Creation Tool came back with the message "THIS TOOL CAN'T UPDATE YOUR PC. The language or edition of the version of Windows currently installed on your PC isn't supported by this tool."
    Has anyone dealt with this? Seen this before? Any solution?
    Please repost with more information, including what happens when you try to activate Windows.

    Ben
      My ComputerSystem Spec

  6. Kari's Avatar
    Posts : 15,037
    Windows 10 Pro
       29 Jun 2018 #6

    Ben Myers said: View Post
    Please repost with more information, including what happens when you try to activate Windows
    I am not sure what you mean?

    If you clean install Windows 10 HOME, it will be automatically activated with a digital license based on the hardware signature and the fact that you have already had HOME edition being activated on that laptop.

    If you want to keep PRO edition, you'll go to Microsoft Store and buy a license, then activate it in Settings > Update & Security > Activation selecting Change product key (tutorial). That's it.

    Kari
      My ComputerSystem Spec


  7. Posts : 925
    Windows 10 Home x64 and Pro x86
       29 Jun 2018 #7

    Stanley,

    Please could you clarify the situation -
    1 What Edition of Windows 10 did you have before you took your computer to that "tech"?
    2 Was it activated?

    Denis
      My ComputerSystem Spec

  8.    29 Jun 2018 #8

    Kari said: View Post
    I am not sure what you mean?

    If you clean install Windows 10 HOME, it will be automatically activated with a digital license based on the hardware signature and the fact that you have already had HOME edition being activated on that laptop.

    If you want to keep PRO edition, you'll go to Microsoft Store and buy a license, then activate it in Settings > Update & Security > Activation selecting Change product key (tutorial). That's it.

    Kari
    The OP never said what OS was on the PC before it went into the "tech". The tech may have done the free upgrade to 10 who knows? It might be worth while seeing why its not activated. Maybe 10 Pro can be saved and activated?
    They also said "I decided to go legit, and buy a download version of Win 10 Home." There may not be any DL for Windows 10 for that PC? If so I hope they have a valid product code.
      My ComputerSystem Spec

  9. Kari's Avatar
    Posts : 15,037
    Windows 10 Pro
       29 Jun 2018 #9

    alphanumeric said: View Post
    The OP never said what OS was on the PC before it went into the "tech". The tech may have done the free upgrade to 10 who knows? It might be worth while seeing why its not activated. Maybe 10 Pro can be saved and activated?
    They also said "I decided to go legit, and buy a download version of Win 10 Home." There may not be any DL for Windows 10 for that PC? If so I hope they have a valid product code.
    Calm down, read original post again and try to think a bit before posting. If OP is trying to "go legit" by downloading and trying to install HOME edition, what do you think it means?

    Please let me know how big bet you want to make?

    It comes quite clear from original post (if you really read it and stop to think it before posting) that originally the laptop in question had HOME edition. What else do you think OP meant when he told he wants to "go legit" and therefore is trying to install HOME edition.

    Thinking before posting is, although not requirered, really recommended.

    Kari
      My ComputerSystem Spec

  10.    30 Jun 2018 #10

    Kari said: View Post
    Calm down, read original post again and try to think a bit before posting. If OP is trying to "go legit" by downloading and trying to install HOME edition, what do you think it means?

    Please let me know how big bet you want to make?

    It comes quite clear from original post (if you really read it and stop to think it before posting) that originally the laptop in question had HOME edition. What else do you think OP meant when he told he wants to "go legit" and therefore is trying to install HOME edition.

    Thinking before posting is, although not requirered, really recommended.

    Kari
    I'm calm. I read the original several times before posting. Your assuming it was 10 Home. It could very well have been. It might not have been Windows 10 at all though. All I'm saying is it doesn't hurt to confirm what the original OS "was".
    And the OP did say " and buy a download version of Win 10 Home. Your conveniently ignoring that part. Why buy if it already had 10 Home? It could be that that's not what the Op meant? clarification would help.
    You don't like to ever be corrected in any shape or form so I'm not surprised by your attitude. You should probably follow your own advice and think things through a bit more before posting and not make assumptions.
      My ComputerSystem Spec


 
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