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#1
Upgrade to 1803, recovery to 1709. Cannot return to 1803.
When I received the upgrade to 1803, everything seemed fine for a couple of days but then I needed to scan a document and found that I could not communicate with my Epson printer/scanner. To cut a very long story short, I eventually found that turning my VPN (CyberGhost) off allowed access to the printer/scanner.
I decided to return to 1709 and that seemed to fix the problem, until the next reboot. So now I can't print or scan with the VPN active. Furthermore, Windows Update tells me my PC is up to date so I can't get back to 1803.
Neither Epson nor CyberGhost have any ideas, even though they have both been very helpful in running tests.
So here I am, asking if anyone here can suggest either, why the VPN is blocking the printer (even though the printer ip is in the VPN exceptions list) and/or why Windows Update will not restore 1803.
Last edited by TopGeek; 14 Jun 2018 at 04:30.