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Since the computer has a Windows 8 Pro key stored in the firmware, a clean install of Windows 10 Pro would activate automatically on that computer - you would not even be asked for a product key during the install.
Since the computer has a Windows 8 Pro key stored in the firmware, a clean install of Windows 10 Pro would activate automatically on that computer - you would not even be asked for a product key during the install.
I understand that but I was never asked for a Product Key DURING the upgrade. For some reason, the upgrade app objects to the OEM key that's there or to the Windows 7 Pro Key -- I don't know how to tell which.
My problem is that the upgrade will not "take" on the PC as it stands, and IMHO, it should! The real problem I face is that I'm not able to re-install the apps; that has to be done by the software vendor, and that's an exceedingly tedious process; ultimately doable, but tedious.
Ideally, the PC should be upgraded to Win 10 Pro and we should be back in production. This PC is joined to a Server 2016 domain and is -- so far -- running nominally. But the Windows 10 upgrade will not "take".
Thanks anyway...
I really hate to speculate without having full information but that may be the problem. Can the computer be disconnected from the Network/Domain to do the Upgrade?This PC is joined to a Server 2016 domain
It does. Here's the Panther\setuperr.log.
2018-06-15 14:58:42, Error MOUPG CSystemHelper::CheckConnectedStandby(642): Result = 0x80070057
2018-06-15 14:59:17, Error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)
2018-06-15 14:59:17, Error MOUPG CDlpActionProductKeyValidate::ReportDownlevelInstallChannel(3097): Result = 0x8A010101
2018-06-15 14:59:17, Error MOUPG ProductKey: Failed to report Host OS channel to telemetry.
2018-06-15 14:59:20, Error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)
2018-06-15 14:59:22, Error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010001)
2018-06-15 14:59:25, Error MOUPG CDlpActionProductKeyValidate::SearchForKeyInSkuLib(2922): Result = 0xC19001E0
2018-06-15 14:59:25, Error MOUPG CDlpActionProductKeyValidate::SearchForValidProductKey(1236): Result = 0xC19001E0
2018-06-15 14:59:25, Error MOUPG CDlpActionProductKeyValidate::ExecuteRoutinePkeyValidate(435): Result = 0xC19001E0
2018-06-15 14:59:25, Error MOUPG CDlpActionProductKeyValidate::ExecuteRoutine(381): Result = 0xC19001E0
2018-06-15 14:59:25, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IProductKeyAction> > > >::Execute(441): Result = 0xC19001E0
2018-06-15 14:59:25, Error MOUPG CDlpTask::ExecuteAction(3259): Result = 0xC19001E0
2018-06-15 14:59:25, Error MOUPG CDlpTask::ExecuteActions(3413): Result = 0xC19001E0
2018-06-15 14:59:25, Error MOUPG CDlpTask::Execute(1644): Result = 0xC19001E0
2018-06-15 14:59:25, Error MOUPG CSetupManager::ExecuteTask(2367): Result = 0xC19001E0
2018-06-15 14:59:25, Error MOUPG CSetupManager::ExecuteTask(2330): Result = 0xC19001E0
2018-06-15 14:59:25, Error MOUPG CSetupManager::ExecuteInstallMode(772): Result = 0xC19001E0
2018-06-15 14:59:25, Error MOUPG CSetupManager::ExecuteDownlevelMode(381): Result = 0xC19001E0
2018-06-15 14:59:32, Error MOUPG CSetupManager::Execute(273): Result = 0xC19001E0
2018-06-15 14:59:32, Error MOUPG CSetupHost::Execute(382): Result = 0xC19001E0
Why won't Setup accept the product key/id?
It was successfully activated by MS.
I really don't understand this.
BTW, this was done using a LOCAL Administrator Account from an ISO. The ISO was on a flash drive and content was copied to a desktop folder for the execution. I declined the UPDATES option - I wanted to get the updates AFTER a successful upgrade.
That's STILL what I'm trying to do but nothing works.
I may eventually learn to use ShowKeyPlus -- but then again...
At any rate, here's the image for the first screen,
and the text from check product key is:
Original Edition: Windows 7 Professional OEM:SLP
EULA Type: OEM
I don't know how to get the screen shots combined...
The Windows Computer Properties shows "Windows is activated"
and the Product ID matches that shown by ShowKeyPlus.
I don't understand what's wrong with this...
Looking at that image what I make my assumption on is that the computer was available with Win8 but had a 'fallback' or Downgrade install of Win7, quite legally offered by a number of OEMs and a big selling point 'back then'.
0x8a010101 = Invalid Key
GatherOsState.exe gather info for the digital licence... why it's not executing I'm not sure...
0XC19001e0 = The GatherOsState executable has failed to execute.
You could try executing it manually - Clean Install Windows 10 Directly without having to Upgrade First | Windows 10 Tutorials
If it fails there is no output (Genuineticket) -- only thing I can think of is permissons corruption running setup.