Windows 10: build 1803 Alienware

  1.    07 Jun 2018 #1

    build 1803 Alienware


    I have an Alienware R17.

    After trying to update to 1803, I received an error and that update was not successful.

    I later became aware that build 1803 is not yet compatible with Alienware R17.

    In fact, Microsoft have blocked some Alienware units from receiving the update to 1803.

    That being said, every time I shut down my laptop I get the message to "update and shutdown"

    Nothing seems to update when it shuts down.

    I have tried using the Microsoft troubleshooter tools etc, that tells me errors were found and were fixed. However, I still get the update message when shutting down.

    When I go to settings and then update, there is nil info as to what version I have, just animated dots like it's searching for an update, it can do that for hours.

    Any suggestions on how to stop win 10 from trying to update and get rid of the update message when shutting down please?

    I have also tried a program on Major Geeks to stop windows from updating, still does it though!
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,553
    Windows 10 Pro x64 Build 1803
       07 Jun 2018 #2

    Hi oldsalt

    To get your version --- Windows key + R, type winver, enter.

    Try setting your internet connection to Metered then try the Windows update reset.

    Reset Windows Update in Windows 10
      My ComputerSystem Spec

  3. f14tomcat's Avatar
    Posts : 37,012
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       07 Jun 2018 #3

    Bios......


    oldsalt said: View Post
    I have an Alienware R17.

    After trying to update to 1803, I received an error and that update was not successful.

    I later became aware that build 1803 is not yet compatible with Alienware R17.

    In fact, Microsoft have blocked some Alienware units from receiving the update to 1803.


    That being said, every time I shut down my laptop I get the message to "update and shutdown"

    Nothing seems to update when it shuts down.

    I have tried using the Microsoft troubleshooter tools etc, that tells me errors were found and were fixed. However, I still get the update message when shutting down.

    When I go to settings and then update, there is nil info as to what version I have, just animated dots like it's searching for an update, it can do that for hours.

    Any suggestions on how to stop win 10 from trying to update and get rid of the update message when shutting down please?

    I have also tried a program on Major Geeks to stop windows from updating, still does it though!
    I believe you are having difficulties updating, but I'm not aware of any Alienware systems being blocked. I have a DT Alienware Aurora R6, i7-7700K. The R17 has an i7-7700HQ. I'm running 1803 fine. Updated fine. Could you supply links or data showing where you were told or saw that you were blocked?

    Dell has had several (4), BIOS updates since December, 2017 dealing with Spectre and Meltdown. You may want to check the Dell Support site for the R17 to make sure you are up to date. MS may block if not up to date.
    Last edited by f14tomcat; 07 Jun 2018 at 08:02. Reason: Additional info
      My ComputersSystem Spec

  4.    07 Jun 2018 #4

    oldsalt said: View Post
    I have an Alienware R17.

    After trying to update to 1803, I received an error and that update was not successful.

    I later became aware that build 1803 is not yet compatible with Alienware R17.

    In fact, Microsoft have blocked some Alienware units from receiving the update to 1803.

    That being said, every time I shut down my laptop I get the message to "update and shutdown"

    Nothing seems to update when it shuts down.

    I have tried using the Microsoft troubleshooter tools etc, that tells me errors were found and were fixed. However, I still get the update message when shutting down.

    When I go to settings and then update, there is nil info as to what version I have, just animated dots like it's searching for an update, it can do that for hours.

    Any suggestions on how to stop win 10 from trying to update and get rid of the update message when shutting down please?

    I have also tried a program on Major Geeks to stop windows from updating, still does it though!
    You Right (I have a Alienware R4 17 too). Microsoft has blocked intentionally the update 1803 for some Alienware laptops (incluided R4 17).
    The reason to do that its because they found a black screen issue whit the hybrid display graphics on this laptops.
    Dell and Microsoft are working on a solution to this problem. When the patch are ready the update its gonna be install.

    Affected Systems:

    Alienware 13 R3
    Alienware 15 R3
    Alienware 15 R4
    Alienware 17 R4
    Alienware 17 R5
    Microsoft is currently blocking these models from installing the update due to a known incompatibility that may cause these devices to display a black screen after resuming from battery saver mode. For this reason, we do not recommend attempting to work around the current block to install the April 2018 Update. Microsoft is currently working on a solution that will be provided in a future Windows Update (Week of May 22nd), after which these devices will be able to install the April 2018 Update.

    If you are receiving this message, you do not need to take any action at this time. There are no apps that need to be uninstalled. Windows Update will notify you when the April 2018 Update is ready for your device.
      My ComputerSystem Spec


 

Related Threads
Hello! Before build 1803 my VM was working fine! Now I cannot create any 64 bit machine, my VM is not working complaining the Hyper-V etc... I have a second drive with boot, installed VirtualBox there and the 64bit is available, so the issue...
Hi guys help pls latest build 1803 has messed up my audio,my internal and external mic not getting detected getting random audio issues and also having games crash to desktop randomly ( some random processes are spiking high disk usages sometimes)....
Hi all, Following a fresh reinstall it seems I am now in the same position as many before me - high DPC latency causing audio crackling, popping and distortion (especially in Kodi :-( ) I've read everything I can find online and yet I'm still...
Build 1803 freezes ever so often in Performance & Maintenance
Hello All, Am having some problems lately after making out a new installation of Windows version 1803 (OS Build 17134.48). I have an SSD where I have the Windows 10 x64-bit Operating System exclusively and to this is attached a 2 TB Hitachi...
Problems with update build 1803 in Windows Updates and Activation
Hi all, I have severe problems with this new 1803 build update.. I updated it via regular Windows update and i get nothing but trouble with it so far. First the UAC ( user account control) didn't work properly which works later, now Windows...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:38.
Find Us