Windows 10 Won't Install


  1. Posts : 6
    Windows 7 64
       #1

    Windows 10 Won't Install


    Hi. I am running Windows 7 64. I have tried several times to install Windows 10. Each time the install stops with a message that my hard drive is locked, please unlock your hard drive. I don't understand and I don't know what to do. Any help greatly appreciated.
      My Computer


  2. Posts : 299
    Windows 10
       #2

    Is your hard drive a SSD?
      My Computer


  3. Posts : 6
    Windows 7 64
    Thread Starter
       #3

    Snakeyes said:
    Is your hard drive a SSD?
    Sorry, but I don't know. How do I find out?

    EDIT.....I went into System Information, but all it tells me is the description (local fixed drive), file system (NTFS) and some other stuff. Nothing about SSD or HDD.
    Last edited by Golfjunky; 31 Jul 2015 at 21:00.
      My Computer


  4. Posts : 299
    Windows 10
       #4

    Since you are running Windows 7 do the following.


    Right click on Computer and select Properties. In the window that opens up click on Device Manager (top left hand side of window). When Device Manager opens up click on Disk drives. This will show a description of your hard drive with SSD against the name if you are running an SSD.
      My Computer


  5. Posts : 6
    Windows 7 64
    Thread Starter
       #5

    Snakeyes said:
    Since you are running Windows 7 do the following.


    Right click on Computer and select Properties. In the window that opens up click on Device Manager (top left hand side of window). When Device Manager opens up click on Disk drives. This will show a description of your hard drive with SSD against the name if you are running an SSD.
    There is nothing showing SSD, so I guess it's not a SSD hard drive.
      My Computer


  6. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #6

    I found this post by Sharief K here: The drive where windows is installed is locked. Unlock the drive and - Microsoft Community

    Let’s try these steps and check if it helps.
    1. Boot up from your Windows 8 disc.
    2. Don't click 'Install Now', click Repair Your Computer.
    3. Click Advanced Options.
    4. Click Other Options.
    5. Click Diagnose my PC.
    6. Wait for your computer to reboot.

    Your computer has now an unlocked hard drive.

    You may also refer to the link and check if it helps.
    http://social.technet.microsoft.com/...=W8ITProPreRel

    Note: Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

    Hope it helps.
      My Computers


  7. Posts : 6
    Windows 7 64
    Thread Starter
       #7

    Thanks for trying to help with this problem. Since I don't have a Windows 7 disc, (no idea why this PC didn't come with one) I can't use the suggestion from Ztruker. I tried again today to install 10, once with windows update, got the locked hard drive thing again, and once with the Media Creation Tool, got a windows 10 did not install properly, reboot and try again.

    Looks like I be staying with 7 for the foreseeable future.
      My Computer


  8. Posts : 6
    Windows 7 64
    Thread Starter
       #8

    Decided not to give up just yet. :)
      My Computer


 

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