1.    31 Jul 2015 #1
    Join Date : Jul 2015
    Posts : 6
    Windows 7 64

    Windows 10 Won't Install


    Hi. I am running Windows 7 64. I have tried several times to install Windows 10. Each time the install stops with a message that my hard drive is locked, please unlock your hard drive. I don't understand and I don't know what to do. Any help greatly appreciated.
      My ComputerSystem Spec
  2.    31 Jul 2015 #2
    Join Date : Jul 2015
    Posts : 267
    Windows 10

    Is your hard drive a SSD?
      My ComputerSystem Spec
  3.    31 Jul 2015 #3
    Join Date : Jul 2015
    Posts : 6
    Windows 7 64
    Thread Starter

    Quote Originally Posted by Snakeyes View Post
    Is your hard drive a SSD?
    Sorry, but I don't know. How do I find out?

    EDIT.....I went into System Information, but all it tells me is the description (local fixed drive), file system (NTFS) and some other stuff. Nothing about SSD or HDD.
    Last edited by Golfjunky; 31 Jul 2015 at 21:00.
      My ComputerSystem Spec
  4.    01 Aug 2015 #4
    Join Date : Jul 2015
    Posts : 267
    Windows 10

    Since you are running Windows 7 do the following.


    Right click on Computer and select Properties. In the window that opens up click on Device Manager (top left hand side of window). When Device Manager opens up click on Disk drives. This will show a description of your hard drive with SSD against the name if you are running an SSD.
      My ComputerSystem Spec
  5.    01 Aug 2015 #5
    Join Date : Jul 2015
    Posts : 6
    Windows 7 64
    Thread Starter

    Quote Originally Posted by Snakeyes View Post
    Since you are running Windows 7 do the following.


    Right click on Computer and select Properties. In the window that opens up click on Device Manager (top left hand side of window). When Device Manager opens up click on Disk drives. This will show a description of your hard drive with SSD against the name if you are running an SSD.
    There is nothing showing SSD, so I guess it's not a SSD hard drive.
      My ComputerSystem Spec
  6.    01 Aug 2015 #6
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,372
    Windows 10 Pro X64 16299.19

    I found this post by Sharief K here: The drive where windows is installed is locked. Unlock the drive and - Microsoft Community

    Letís try these steps and check if it helps.
    1. Boot up from your Windows 8 disc.
    2. Don't click 'Install Now', click Repair Your Computer.
    3. Click Advanced Options.
    4. Click Other Options.
    5. Click Diagnose my PC.
    6. Wait for your computer to reboot.

    Your computer has now an unlocked hard drive.

    You may also refer to the link and check if it helps.
    http://social.technet.microsoft.com/...=W8ITProPreRel

    Note: Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

    Hope it helps.
      My ComputersSystem Spec
  7.    01 Aug 2015 #7
    Join Date : Jul 2015
    Posts : 6
    Windows 7 64
    Thread Starter

    Thanks for trying to help with this problem. Since I don't have a Windows 7 disc, (no idea why this PC didn't come with one) I can't use the suggestion from Ztruker. I tried again today to install 10, once with windows update, got the locked hard drive thing again, and once with the Media Creation Tool, got a windows 10 did not install properly, reboot and try again.

    Looks like I be staying with 7 for the foreseeable future.
      My ComputerSystem Spec
  8.    02 Aug 2015 #8
    Join Date : Jul 2015
    Posts : 6
    Windows 7 64
    Thread Starter

    Decided not to give up just yet.
      My ComputerSystem Spec

 


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