New
#31
Yes. I don't know what PC you are now using, so it depends what OS it's running, and whether it's MBR or GPT/UEFI.
Yes. I don't know what PC you are now using, so it depends what OS it's running, and whether it's MBR or GPT/UEFI.
Hi community, I have the same problem (0x8007001F - 0x20006) , but I try to upgrade from version 1607. Do you think I can leave it with this version?
Regards, pebi1
Hi Community
In the mean time I've contacted Microsoft Support and finally a second level support guy found out that it's not possible for this ACER notebook to be upgraded to version 1803.
Best regards
pebi1
OK.
I have been informed by a reliable source that the reason I cannot update to 1803 is because I have no System Reserved Partition. See image below.
What's the best method for me to create one? Also, I have read a number of articles that suggest to make it at least 500 MB, instead of the standard 100 MB.
Last edited by Stigg; 26 Sep 2018 at 00:55.
You have one; if you wish to create 500Mb unallocated disk space you can shrink C: by that much. Note: some reports say Windows would create that space automatically anyway.
You do have one redundant recovery partition- that is quite common.
Have a look at your log file:
C:\$WINDOWS.~BT\Sources\Panther\setuperr.log
Have you tried
- upgrading manually, using a downloaded iso?
- first doing an in-place upgrade repair of your existing OS, using an iso of the same build?
(Sorry, not read back thru the whole thing...)
The disk management image that was posted displayed a GPT / EFI drive.
There is no system reserved partition needed on this drive.
There is a reserved partition and an EFI system partition.
UEFI/GPT-based hard drive partitions | Microsoft Docs
There is a Windows upgrade failure error message: "We could not upgrade the system reserved partition" that can appear on MBR and GPT drives.
This is an ambiguous error message. The failure to upgrade with this error message is fixed differently on MBR versus GPT.
This was not an error message that was posted in the thread.
If you had seen this error message in addition to the error codes and messages in the thread please update.
Last edited by zbook; 26 Sep 2018 at 03:45.
Thanks for your help, guys.
No, I have not seen any other error apart from these two.
The first one is when I try and update via Windows update, and the second one is when I try and update via an ISO (disc), USB etc. Same as if I go via the Windows 10 update website.
The second error comes up after it reboots. I see 0% for a brief second, then the error, and it restarts and reverts Windows back to previous version.
Feature update to Windows 10, version 1803 - Error 0x800f0900
0x8007001F - 0x20006
The installation failed in the SAFE_OS phase with an error during REPLICATE_OC operation.
1) When looking for windows upgrade failure error codes it is always best to use the iso as compared to the typical Windows update. This iso will generate a better error code in that it comes with an extension code.
2) Error codes can be ambiguous. The error code 0x8007001F is typically a problem with a device attached to the computer. This could be external or internal.
3) Open device manager > click view > show hidden devices > manually expand all rows > look for any row displaying a yellow triangle with a black exclamation mark or unknown device > post a share link into the thread using one drive, drop box, or google drive.
4) Run the BETA log collector near the bottom of this webpage:
BSOD - Posting Instructions - Windows 10 Forums
(extract > open)
5) Update the specs in the "My Computer" section:
System Specs - Fill in at Ten Forums | Windows 10 Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums
Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)
6) Open the website for the computer manufacturer > enter the product or serial number or model > select the operating system > view drivers > post a URL or hyperlink into the thread
7) Make a backup image using Macrium
Macrium Software | Your Image is Everything
8) Save the backup image to another drive or to the cloud
9) Download and install Everything: voidtools
10) Use everything to search for these log files:
C:\Windows\Panther
setuperr.log
setupact.log
Setupmem.dmp
setupapi.dev.log
BlueBox.log
Event logs (*.evtx)
C:\$Windows.~BT\Sources\Rollback
$Windows.~bt\Sources\Rollback\setupmem.dmp
$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
$Windows.~bt\Sources\Rollback*.evtx
$Windows.~BT\Sources\Panther\UnattendGC
miglog.xml
Windows\Logs\Mosetup
Setupapi.offline.log
11) For any log files found within the past few days > zip > post a share link for the most recent files into the thread.
12) Open administrative command prompt and type or copy and paste:
13) sfc /scannow
14) dism /online /cleanup-image /restorehealth
15) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
16) chkdsk /r /v
This may take many hours so plan to run overnight.
Run the command on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive
C:\WINDOWS\system32>chkdsk /r /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
Type: Y
reboot
17) Use the txt and images in this thread to find the chkdsk reports in the event viewer > copy and paste > notepad > post a one drive or drop box share link into the thread
Read Chkdsk Log in Event Viewer in Windows 10 | Windows 10 Tutorials
18) If the computer has Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread
19) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread
20) List any antivirus software (always on or manual) and firewall software installed on the computer since the last successful upgrade
21) List any non-Microsoft drive encryption software used since the last successful upgrade
So far, I am up to step 18.
1. I tried an ISO image yesterday, and many other times.
2. I have tried removing all USB devices, including wireless keyboard & mouse dongle.
3. Nothing abnormal in Device Manager.
4. DM Log Collector zip file attached.
5. System specs are up to date. Please request any other info I haven't provided.
6. I built the computer using a GIGABYTE GA-X79-UD5 motherboard. Link below.
https://www.gigabyte.com/Motherboard...port-dl-driver
7. I already do a weekly Macrium Reflect backup on all my computers, so I have image backups.
8. Done.
9. Done.
10. Done. Some log files were found in other folders than what is posted, so I gave them a sub-folder. to make it clear.
11. Done.
12. OK.
13. Microsoft Windows [Version 10.0.16299.699]
(c) 2017 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\WINDOWS\system32>
14 & 15. Microsoft Windows [Version 10.0.16299.699]
(c) 2017 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth
Deployment Image Servicing and Management tool
Version: 10.0.16299.15
Image Version: 10.0.16299.699
[===========================81.0%============== ]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source | Microsoft Docs.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
C:\WINDOWS\system32>
16. Both my hard drives (C & D) have had the chkdsk /r /v.
17. Attached are the Chkdsk/Wininit logs from Event Viewer.
Last edited by Stigg; 28 Sep 2018 at 16:37.