Windows 10: Upgrade to 1803 version fails with 0xc1900101-0x30017 error Solved

Page 1 of 11 123 ... LastLast
  1.    2 Weeks Ago #1

    Upgrade to 1803 version fails with 0xc1900101-0x30017 error


    Hello,

    Iíve made 5 unsuccessful attempts at upgrading to the latest 1803 version. Each time it fails at the first reboot with an error 0xc1900101-0x30017. Had the exact same issue with the 1709 version too and had to do a clean install then. Iíve tried all the regular workaround drill (as below) without luck.


    • Tried installing with all USB devices disconnected.


    • Tried a clean-boot install
    • Disabled/Uninstalled security software
    • Even tried disabling (rename) the usb driver USBHUB.sys ( which I suspect to be the problem driver)


    Itís baffling how they release updates with repetitive bugs every time. Each upgrade brings with it some issue or the other. Minor bugs which can be easily traced and fixed are tolerable. But these driver related ones are not acceptable anymore (theyíve been in the business long enough to (know) weed out these fundamental issues before release) especially when itís hard for the average user to track down with little to no meaningful support on their forums.

    A clean install is something that should be a last resort considering it takes me a week to setup everything (the million settings) the way I want to. Moreover, one shouldnít have to either. Having to do so every time thereís an issue smacks of incompetence on their part leaving us users to do the ďcleaning up after someone elseĒ ó which we all do at our jobs and get paid for. Itís no different from hardware manufactures wanting you to do a hardware replacement (read Motherboard) even for minor (fixable) issues or how you have to replace the whole part at your local sanitary hardware store when all thatís wrong is a silly O-ring or a gasket.


    Iím leaving a link here of the setup logs for someone to take a look. I couldnít make sense of all the garbage.
    https://www.sendspace.com/file/zbld92

    Thank you
      My ComputerSystem Spec


  2. Posts : 56
    Win10 Pro x64 / WinServer 2016 Essentials
       2 Weeks Ago #2

    BRAC said: View Post
    Hello,

    Iíve made 5 unsuccessful attempts at upgrading to the latest 1803 version. Each time it fails at the first reboot with an error 0xc1900101-0x30017. Had the exact same issue with the 1709 version too and had to do a clean install then. Iíve tried all the regular workaround drill (as below) without luck.


    • Tried installing with all USB devices disconnected.


    • Tried a clean-boot install
    • Disabled/Uninstalled security software
    • Even tried disabling (rename) the usb driver USBHUB.sys ( which I suspect to be the problem driver)


    Itís baffling how they release updates with repetitive bugs every time. Each upgrade brings with it some issue or the other. Minor bugs which can be easily traced and fixed are tolerable. But these driver related ones are not acceptable anymore (theyíve been in the business long enough to (know) weed out these fundamental issues before release) especially when itís hard for the average user to track down with little to no meaningful support on their forums.

    A clean install is something that should be a last resort considering it takes me a week to setup everything (the million settings) the way I want to. Moreover, one shouldnít have to either. Having to do so every time thereís an issue smacks of incompetence on their part leaving us users to do the ďcleaning up after someone elseĒ ó which we all do at our jobs and get paid for. Itís no different from hardware manufactures wanting you to do a hardware replacement (read Motherboard) even for minor (fixable) issues or how you have to replace the whole part at your local sanitary hardware store when all thatís wrong is a silly O-ring or a gasket.


    Iím leaving a link here of the setup logs for someone to take a look. I couldnít make sense of all the garbage.
    https://www.sendspace.com/file/zbld92

    Thank you
    It may help if you describe the procedure you are taking to perform the OS feature Update step by step.
      My ComputerSystem Spec

  3.    2 Weeks Ago #3

    Nothing out of the ordinary.

    First attempt was via Windows update where it notifies you with a 'Restart' prompt when the download and initial installation phase is complete, which I did only for it to crash after a restart (second one) where it shows configuring updates (roughly about 30% of the way). It then goes on to make two recovery attempts, fails and ends up doing a restore.

    Second try was with an ISO made via UUPtoISO tool. The result being exactly the same , I get the BSOD again as described above. No changes.

    Thereafter it was all about trialing different workarounds as mentioned above in the opening post with no change in the end result. Not sure what I'm doing wrong here. I'm merely following prompts.

    Thanks
      My ComputerSystem Spec


  4. Posts : 56
    Win10 Pro x64 / WinServer 2016 Essentials
       2 Weeks Ago #4

    BRAC said: View Post
    Nothing out of the ordinary.

    First attempt was via Windows update where it notifies you with a 'Restart' prompt when the download and initial installation phase is complete, which I did only for it to crash after a restart (second one) where it shows configuring updates (roughly about 30% of the way). It then goes on to make two recovery attempts, fails and ends up doing a restore.

    Second try was with an ISO made via UUPtoISO tool. The result being exactly the same , I get the BSOD again as described above. No changes.

    Thereafter it was all about trialing different workarounds as mentioned above in the opening post with no change in the end result. Not sure what I'm doing wrong here. I'm merely following prompts.

    Thanks
    You could try to disable all non MS Services with MSconfig and try again, making sure you also uninstall cleanly Bitdefender and disable Bitlocker.
      My ComputerSystem Spec


  5. Posts : 17,880
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #5

    The link was not able to be download:
    Please use one drive or drop box.

    See if you can find any of these Panther logs > zip > post share links.

    C:\Windows\Panthersetuperr.logsetupact.logSetupmem.dmpsetupapi.dev.logBlueBox.logEvent logs (*.evtx)C:\$Windows.~BT\Sources\Rollback$Windows.~bt\Sources\Rollback\setupmem.dmp$Windows.~bt\Sourc es\Rollback\setupapi\setupapi.dev.log$Windows.~bt\Sources\Rollback*.evtx$Windows.~BT\Sources\Panther \UnattendGCmiglog.xmlWindows\Logs\MosetupSetupapi.offline.log

    The easiest method to find the logs is to use Everything:
    voidtools

    Run the BETA log collector and post a zip into this thread:
    https://www.tenforums.com/attachment...-v2-beta10.zip
    (extract > open)
    Use the text and images in this thread in case there are any problems running the beta log collector: (post #5)
    DM Log tool problem Solved - Windows 10 Forums
      My ComputerSystem Spec

  6.    1 Week Ago #6

    Thanks for the reply
    Win7ine said: View Post
    You could try to disable all non MS Services with MSconfig and try again, making sure you also uninstall cleanly Bitdefender and disable Bitlocker.
    I've already done that three times now and yes Bitdefender was uninstalled through their uninstall tool. The funny thing is a manual restore pointed I created prior to uninstalling ended up being nuked by the Windows installation somewhere along the way... I'm on Windows Home edition, so no Bitlocker at work.

    zbook said: View Post
    The link was not able to be download:
    Please use one drive or drop box.
    I don't use either but will try again or a different file sharing site if it fails again. Usually works without a hitch.

    zbook said: View Post
    See if you can find any of these Panther logs > zip > post share links.

    C:\Windows\Panthersetuperr.logsetupact.logSetupmem.dmpsetupapi.dev.logBlueBox.logEvent logs (*.evtx)C:\$Windows.~BT\Sources\Rollback$Windows.~bt\Sources\Rollback\setupmem.dmp$Windows.~bt\Sourc es\Rollback\setupapi\setupapi.dev.log$Windows.~bt\Sources\Rollback*.evtx$Windows.~BT\Sources\Panther \UnattendGCmiglog.xmlWindows\Logs\MosetupSetupapi.offline.log
    I've zipped up both the folders Panther and Rollback in case you needed any other logs not asked above. But I can confirm Setupmem.dmpsetupapi.dev.logBlueBox.logEvent logs --\UnattendGCmiglog.xmlWindows\Logs\MosetupSetupapi.offline.log (*.evtx) are not available within the Panther folder and
    Rollback*.evtx in the Rollback folder. Instead I've atached the Administrative Events logs from the event viewer.

    https://www.sendspace.com/file/dsg9l4

    zbook said: View Post
    Run the BETA log collector and post a zip into this thread:

    https://www.sendspace.com/file/xki8dm
      My ComputerSystem Spec


  7. Posts : 1
    Windows 10 Home 64 bit
       1 Week Ago #7

    Hi, I'm having the same issue and error message. Thanks much for the prior troubleshooting steps. At least I know what not to waste my time on .

    I've also had other update issues in the past, and my experience has been only a reinstall of the OS fixes. I am half tempted to just not update anymore. As mentioned, MS breaks more things than fixing. It's no wonder that most businesses have been reluctant to upgrade to Windows 10 in a corporate environment.

    In any case, I will follow this thread in hopes of something helpful. Thanks in advance for prior suggestions.
      My ComputerSystem Spec


  • Posts : 17,880
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Week Ago #8

    The beta collector zip was not able to be opened and displayed that it may be dangerous.
    Sendspace is requiring an email address to view files.
    It displayed Sorry, you can't watch this content as a guest. Please continue to create free account.
    Or It seems you are not logged into your account. If it's your first time here, please sign up - its free
    Please use one drive or drop box to post share links so that viewers do not have to create accounts to view files.

    These are the Panther logs, that if found, may be useful in the troubleshooting:
    C:\Windows\Panther
    setuperr.log
    setupact.log
    Setupmem.dmp
    setupapi.dev.log
    BlueBox.log
    Event logs (*.evtx)
    C:\$Windows.~BT\Sources\Rollback
    $Windows.~bt\Sources\Rollback\setupmem.dmp
    $Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
    $Windows.~bt\Sources\Rollback*.evtx
    $Windows.~BT\Sources\Panther\UnattendGC
    miglog.xml
    Windows\Logs\Mosetup
    Setupapi.offline.log
      My ComputerSystem Spec

  •    1 Week Ago #9

    That's strange. The support folks at Bitdefender recommended Sendspace to me which has been working without issues so far...Looks like I have to create an account (exactly what I was trying to avoid, like everyone else ) with Dropbox. It will probably take me until past midnight tomorrow to upload the logs again because of a bandwidth issue.

    Thanks again for your patience until then.
      My ComputerSystem Spec

  •    1 Week Ago #10

    Iíve finally managed to upload the logs onto Dropbox. Iíve uploaded the ĎBETA log collectorí and the rest of the logs in separate links. Canít seem to find the setupmem.dmp and Event logs (*.evtx) anywhere within the two folders. Instead, Iíve attached the Administrative Events logs from the event viewer in case you find it useful.

    You will find three folders $WINDOWS.~BT, Windows & Mosetup along with Admin Events.evtx within the panther log (W10Forums Logs) zip.

    Hope it helps you to help me.

    BETA log: Dropbox - SUBIN-P-V (2018-05-13 16 51).zip
    Panther log: Dropbox - W10Forums Logs.zip
      My ComputerSystem Spec


  •  
    Page 1 of 11 123 ... LastLast

    Related Threads
    Trying to update an existing Win10 1703 to 1709. It fails consistenly with the following error messages: ======================= We couldn't install Windows 10 We've set your PC back to the way it was right before you started installing Windows...
    Windows 10 1511 will not update to 1607 by any method. Updates always complete to 100% then revert. Computer is a Dell Vostro 1720. Background: The computer never appeared to update automatically, but there was never any error code. I tried to...
    Failure occurs when reporting approximately 50% of installation. Message is"The installation failed in the FIRST_BOOT phase with an error during MIGRATE_DATA operation."
    I have had 4 failures attempting to upgrade my Dell Inspiron 660s to Windows 10. I have successfully updated my Optiplex 380 and my Inspiron 1545. I mention this because all three machines were running Windows 7 Home Premium, all were up to the...
    I am running Samsung Series 5 AIO DP500A2D-K01UB PC running Winows 10 TP build 9841. I could not install lastest Windows 10 TP build 9926. Upgrading itself appeared to work fine. Upon reboot, I had no display after setting up 100%. After several...
    Our Sites
    Site Links
    About Us
    Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

    © Designer Media Ltd
    All times are GMT -5. The time now is 00:40.
    Find Us