Windows 10: Upgrade to 1803 version fails with 0xc1900101-0x30017 error Solved

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  1. Posts : 20,810
    windows 10 professional version 1607 build 14393.969 64 bit
       18 May 2018 #71

    Yeah, I share the frustration.
    Two of my computers failed to upgrade and one of these days I'm going to fix them.
    These are recurrent problems and I had identified the problems with prior upgrade failure.
    There is software/firmware that was installed the prevents the upgrade as it alters the size of the partition.
    So with so many variables mixed together (hardware, software, firmware, etc.) each computer environment may have created a scenario that prevents the upgrade. Sometimes the failed upgrades are easy: It may display the problem and the fix is easy. More often it becomes a project. Over time the decoding of the ambiguous messages becomes easier. However it is a lot of tedious work.
      My ComputerSystem Spec

  2.    19 May 2018 #72

    @zbook: I'm getting to the point where I do things on a strict time invested basis. Anything that takes more than an hour to fix leads to an attempt at an upgrade repair install. If that doesn't do the trick, I usually start planning for and staging a clean install/environment rebuild. Some of this stuff takes so long to diagnose and repair, it's just not worth the time. As long as you keep most of your data on another drive, and have an image of the current/troubled environment at your disposal in the future, it seems a lot smarter to just clean up and start over sometimes, rather than spending DAYS fixing something.
    I'd be interested in hearing your take on this strategy, thanks,
    --Ed--
      My ComputersSystem Spec

  3.    19 May 2018 #73

    @zbook
    I'm done with the memory test after a 21 hr marathon. Hope never have to do that again. All 8 passes completed without any errors, thankfully. I've split the screenshots because my phone has difficulty capturing text from a full-screen.
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    I'll give my computer a bit of rest for today and resume the Driver Verifier first thing tomorrow. Having invested so much time into it, I kind of want to see a favorable closure to the whole mess

    Two of my computers failed to upgrade and one of these days I'm going to fix them.
    Not sure if that makes me feel better--even the experts have trouble with these upgrades

    So with so many variables mixed together (hardware, software, firmware, etc.) each computer environment may have created a scenario that prevents the upgrade.
    We do understand all of that and appreciate the sheer scale of OS development. But it's very frustrating when it's on a large scale like this. If it were a simple case of updating the drivers and getting on with it, it wouldn't be as annoying. Anyway we'll go ahead and hope it all turns out well (although I'm still a bit pessimistic about the driver updates )

    Also, a repair install as mentioned above is something to consider maybe.

    edit: It seems Windows has auto updated the Intel graphics driver via windows updates to the exact same one that was uninstalled. That should give a second chance to the driver with the verifier. Will report back how it turns out.
    Last edited by BRAC; 19 May 2018 at 15:24.
      My ComputerSystem Spec


  4. Posts : 20,810
    windows 10 professional version 1607 build 14393.969 64 bit
       19 May 2018 #74

    @EdTittel, Agree. Clean install followed by restore eliminates the troubleshooting. Time is then spent reinstalling applications and there is a bright light at the end of the tunnel. Then everything is fresh again. Typically, most OP dread the process of reinstalling everything knowing in advance the time required for the OS reboots, drivers, customizations, applications, etc. They may also wonder about whether they can or cannot rely on the restore. In contrast the troubleshooting has an indeterminate end point and this can be frustrating. If you are learning something in the troubleshooting then you may find the time spent useful. Copying the users folder to another drive can be done overnight so that the time spent is minimal. Making a backup image with Macrium can also be done overnight. And if Macrium displays error messages or codes these are worth the time fixing knowing that you end up with a backup image. Years ago the Panther logs were reading a foreign language without a translator, dictionary or decoder. They still are that way but some of the language can be deciphered.
      My ComputerSystem Spec


  5. Posts : 20,810
    windows 10 professional version 1607 build 14393.969 64 bit
       19 May 2018 #75

    Memtest86+ version 5.01 passed with 9 passes, 0 errors, 8 GB RAM.
    With the Macrium backup image the backup plan is clean install and image restoration
    The current plan is to tune up the computer ( fix misbehaving drivers ) , run through a Windows upgrade checklist, and attempt an upgrade with a Windows 10 iso. If it works then troubleshooting has been completed. If it fails the upgrade attempt will produce new Panther logs. If the problem(s) is/are evident in the logs then attempt fixes. If problem(s) is/are not evident in the logs then clean install and restore.
      My ComputerSystem Spec

  6.    19 May 2018 #76

    Is Macrium backup a must? I do have a regular Windows system image already backed up to an external disk. As for my personal files I've a separate one backed up to a veracrypt container on the same external disk. So, there's no more space on the disk for a macrium backup unless I delete the current image.
      My ComputerSystem Spec


  7. Posts : 20,810
    windows 10 professional version 1607 build 14393.969 64 bit
       19 May 2018 #77

    Macrium is highly recommended at Ten Forums.
    There is a link for backup and restore:
    Backup and Restore with Macrium Reflect | Windows 10 Tutorials
    If you have an alternative method that you have used then you can use it.
    A backup plan is needed in case the unexpected happens.
    The tradeoff is the cost of another drive.
    A Seagate 4TB USB 3.0 is approximately $100.
      My ComputerSystem Spec

  8.    19 May 2018 #78

    I do have prior experience with restoring from a Windows image backup. It works without any issues.

    A new disk is not something I can consider now. I do plan to explore Macrium in the future. But do you have a specific reason for not recommending the built in Windows image backup/restore?
      My ComputerSystem Spec


  9. Posts : 20,810
    windows 10 professional version 1607 build 14393.969 64 bit
       19 May 2018 #79

    On Ten Forums there is a forum for backup and restore so that question is best directed to the forum.
    Backup and Restore


      My ComputerSystem Spec

  10.    20 May 2018 #80

    EdTittel said: View Post
    @zbook: I'm getting to the point where I do things on a strict time invested basis. Anything that takes more than an hour to fix leads to an attempt at an upgrade repair install. If that doesn't do the trick, I usually start planning for and staging a clean install/environment rebuild. Some of this stuff takes so long to diagnose and repair, it's just not worth the time. As long as you keep most of your data on another drive, and have an image of the current/troubled environment at your disposal in the future, it seems a lot smarter to just clean up and start over sometimes, rather than spending DAYS fixing something.
    I'd be interested in hearing your take on this strategy, thanks,
    --Ed--
    You are right.
    Already tried to install 1803 a few times now. It takes quite a lot of time and after reboot, with me, it ends up with a BSOD "System Thread Exception Not Handled"-error. I started at around 07:30 this morning and with a break of about 1-1,5 hour, I still have nothing, but wasted some 6-7 hours.

    Maybe the the Windows upgrade setup has been tested on simple 1 HDD 'no applications installed' PC's with Intel integrated graphics, I don't know.
    With the last upgrade (1709), I started out on Dec.2017 and finally got it solved on Jan. 14 . . . (with a lot of help from our friends here)

    Finding out that I even could not install a clean Windows (from USB using MCT) on a formatted drive...!
    Sounds crazy and you start wondering : what's left if that doesn't work.

    At the end I found out that I needed to disable a HDD in BIOS. Windows was installed on DISK 1 (diskmgmt) but when upgrading -must- it had to be installed on DISK 0.

    Anyway, it seems that if your system is more 'exotic' than a simple off the shelf PC, you will easily run into mysterious errors.

    Right now, with me, I have done the same thing as before, disabling the "DISK 1" HDD in BIOS, so the Windows system HDD was assigned to DISK 0, but the upgrade didn't work nonetheless.

    A fresh install of Windows, if it succeeds, takes a relative short time.
    However, installing all the applications AND going through hundreds of pages of settings, that is problem...
      My ComputerSystem Spec


 
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