Windows 10: Windows 10: Update 1803 failed - leaves machine unusable

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  1.    1 Week Ago #21

    Thanks for your help - the Windows 10 Recovery Tools page is quite confusing - Can you recommend a version for my machine?
      My ComputerSystem Spec


  2. Posts : 17,677
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Week Ago #22

    The computer is likely x64.
    To determine whether x64 or x86 open command prompt > administrator: X:\windows\system32\cmd.exe and when it displays inside the black bos: X:\sources>
    type: wmic os get osarchitecture
    For the Kyhi bootable rescue disk this is one option:
    Win14393PESE_x64 ISO v170116 (New)
      My ComputerSystem Spec

  3.    1 Week Ago #23

    Thanks again for trying to help, but could I suggest that asking for pictures of every step you ask to be taken and then responding by saying there are too many to go through, is just going to cause frustration.
    Better to say that you don't know how to fix a problem than lead someone on a wild goose chase.
      My ComputerSystem Spec


  4. Posts : 17,677
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Week Ago #24

    There were too many surprises so the boot rescue was suggested.
    This way you can save the files and clean up the problems with the drive.
      My ComputerSystem Spec


  5. Posts : 17,677
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Week Ago #25

    If I could have fixed the problems without putting the files at risk I would have.
    There were too many surprises so the boot rescue was suggested.
    This way you can save the files and clean up the problems with the drive.
    There are others that may have interest in the challenging thread.
      My ComputerSystem Spec

  6.    3 Days Ago #26

    Hi Thompa, We have the same problem. Your screen shots look just like ours and there is no recovery options available on the PC (Dell Studio XPS) that we can find. I'm wondering if you ever found a fix.
      My ComputerSystem Spec

  7.    3 Days Ago #27

    Start the computer, wait ten or fifteen seconds, then press and hold the power button until the machine shuts down. Do this twice and the third time the computer should boot into recovery mode.

    Ben
      My ComputerSystem Spec

  •    1 Day Ago #28

    I have the same problem as Thompa, my computer is cooked after the 1803 update, I'm ready for a chrome book sick of Microsoft BS problems.
      My ComputerSystem Spec


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