I have run into a problem where the users>name>appdata>roaming is not correct

I installed a program and it keeps putting sql file into myname not emailshortname that windows put in on install....eg JOEBlow vs jbli
so windows default director is jbli which is part of email address for MS account, the other is the name of the user....so the sql file keeps getting corrupted.

anyone know why?

there are no hidden files in users> and no record of JOEBLOW directory or user