Windows 10: W10 Setup can't start after downloading MediaCreationTool


  1. Posts : 5
    Windows 8.1 64-bit
       31 Jul 2015 #1

    W10 Setup can't start after downloading MediaCreationTool


    I have the Get Windows 10 App but I couldn't wait for it as I have limited internet access. I downloaded the 64-bit Media Creation Tool after selecting the option to download for this computer and when I ran it the first time, it started downloading the Windows 10 setup file. I lost connection about 19% in, download started back up and I left it overnight. Didn't see how it finished but I couldn't find a new file on my computer for Windows 10 Setup. All I had was the MCTool file still. So I ran it again and got a pop up saying 'Setup couldn't start properly. Please reboot and try running Windows 10 Setup again.' I restarted my comp and it didn't help. I've tried deleting the MCTool and re-downloading it. I get the same thing. I'm not sure how to get it to work again. Any suggestions?
      My ComputerSystem Spec


  2. Posts : 4,999
    Windows 10 Pro X64 15063.138
       31 Jul 2015 #2

    Use the tool to create an ISO. Don't try to do a direct install from it.
    Then mount the ISO (right click on it and select Mount) then run setup.exe from the mounted ISO.

    If you have Classic Shell or Start8 or any other Start button software uninstall it first.
    Disable your anti-virus if it's other than Windows Defender.
      My ComputersSystem Spec


  3. Posts : 5
    Windows 8.1 64-bit
    Thread Starter
       31 Jul 2015 #3

    [QUOTE=Ztruker;304917]Use the tool to create an ISO. Don't try to do a direct install from it.
    Then mount the ISO (right click on it and select Mount) then run setup.exe from the mounted ISO.

    It doesn't even give me an option to create an ISO. The first time I ran the tool it asked if I wanted to install on this comp or another and I selected this comp. It hasn't given me that option again. Just fails right when I run the tool. Is there another way to create the ISO?
      My ComputerSystem Spec


  4. Posts : 5
    Windows 8.1 64-bit
    Thread Starter
       31 Jul 2015 #4

    [QUOTE=Jandslee;304931][QUOTE=Ztruker;304917]Use the tool to create an ISO. Don't try to do a direct install from it.
    Then mount the ISO (right click on it and select Mount) then run setup.exe from the mounted ISO.

    I also tried shutting off my Avast antivirus and trying it again but it still didn't work.
      My ComputerSystem Spec


  5. Posts : 4,999
    Windows 10 Pro X64 15063.138
       31 Jul 2015 #5

    You need to get the tool to download the files first, no option there.

    You can try deleting all files from C:\Windows\Softwaredistribution\Download. Delete all files/folders, do not delete the Download folder.
      My ComputersSystem Spec


  6. Posts : 5
    Windows 8.1 64-bit
    Thread Starter
       31 Jul 2015 #6

    Ztruker said: View Post
    You need to get the tool to download the files first, no option there.

    You can try deleting all files from C:\Windows\Softwaredistribution\Download. Delete all files/folders, do not delete the Download folder.
    I deleted all but the Download folder as well as the Tool. I rebooted, re-downloaded the Tool and started over. Still the same fail.
      My ComputerSystem Spec


  7. Posts : 4,999
    Windows 10 Pro X64 15063.138
       31 Jul 2015 #7

    Jandslee said: View Post
    I deleted all but the Download folder as well as the Tool. I rebooted, re-downloaded the Tool and started over. Still the same fail.
    What fail? Your initial post said setup wouldn't start. Running setup.exe from the mounted ISO is starting, so what is happening now, or did I miss something in one of your posts.
      My ComputersSystem Spec


  8. Posts : 5
    Windows 8.1 64-bit
    Thread Starter
       31 Jul 2015 #8

    I'm sorry, I was unclear with the fail comment. It was the same error of Setup couldn't start. But I read something else which led me to believe I should try a different browser since I was using Firefox. I used Explorer and got it to download the ISO now and it is on my desktop. When I right-click on the ISO file there is no option to Mount it. Does it have to be burned to a DVD or is there a way to run it without that?
      My ComputerSystem Spec


  9. Posts : 4,999
    Windows 10 Pro X64 15063.138
       31 Jul 2015 #9

    Right click and Mount or just double click on the .iso image should work.

    When you right click on the ISO, what options are you shown? Should be mostly like this:

    Click image for larger version. 

Name:	ISOopts.jpg 
Views:	20 
Size:	26.0 KB 
ID:	27301

    The first, highlighted one is the default.
      My ComputersSystem Spec


 

Related Threads
http://puu.sh/jj8wQ/4cad6d8add.png I have tried what I believe to be everything at this point. Clearing out the update download folder and retrying the update does not help whatsoever. Forcing the update through a command prompt just gets the...
We all know by now the following link: https://www.microsoft.com/en-us/software-download/windows10 Some people claim to be able to download the iso files directly while others will only see the option to download the media creation tool. Here is...
Windows 7 - Having trouble downloading in Installation and Upgrade
I'm having trouble installing Windows 10, I'm told theres supposed to be a windows logo in the bottom right corner of my screen, near the time. I don't have one. I am currently making other updates to my computer in hopes it will be lodged in with...
downloading updates in Windows Updates and Activation
For some reason every time i try to download and install new apps from the beta store or download general updates from windows update it just seems to hang up and get stuck at downloading updates or installing.
Don't I have to convert this file before putting it on the HD?
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 07:51.
Find Us