Windows 10: Hard drive failure Solved

  1. Posts : 6
    windows 7 64bit
       01 Apr 2018 #1

    Hard drive failure

    The hard drive in my ASUS laptop has failed - completely and permanently. Fortunately this laptop has only been used for a daily mobile use and all important data is been backed up.
    I also used 'ProduKey' long ago to record the keys on this and my other units.
    ASUS support is proving difficult -anything more than 6 months old seems to be ignored, but what I want to know is this.
    It's been years since I installed any version of windows - it was windows 7 if I recall.
    I know there have been various 'updated versions' to Windows 10 over time.
    the point is this.
    I have a new replacement hard drive installed.
    Can I now download the latest Windows 10 64 bit from Microsoft and use my product key?
    Do I have to get any essential driver from ASUS (as I say, it's proved difficult even to get its site to recognise this particular laptop and I have no idea from the list of downloads what is actually required for this particular model. I remember when putting a desktop together some time ago, there was an absolute necessity to obtain motherboard drivers for the chipset, NIC and USB3. Does Windows update now handle these or must I persevere with ASUS support?
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,626
    Windows 10 Pro x64 Build 1803
       01 Apr 2018 #2

    Hi toby43

    Here is the clean install tutorial. You do not need to enter any product key for Windows, the MS servers should automatically activate.

    Clean Install Windows 10

    Asus site is always busy and slow. I had an issue the other day using the new Firefox which I reported. Try Edge or Chrome.

    Windows 10 should load most drivers automatically. Once you are up right click Start, click Device manager and look for any yellow exclamation marks.

    These are devices that windows can't id on its own. Right click device, click properties, then "Details" tab. In the Property drop down set it to hardware id's. Copy and paste first line into google to see what device is. Go to Asus and get driver. Install.

    Once you have machine fully operational use a product like Macrium reflect to take an Image. Then if you run into difficulties you can just restore rather than a complete re-install. It is free, reliable and recommended. You can even take periodic backups to help you deal with problematic installs of programs and or updates.

    Backup and Restore with Macrium Reflect

      My ComputerSystem Spec

  3.    01 Apr 2018 #3

    If you were running W10 before, and it was activated, that license should be on the MS server. Install the version that was on the laptop in question, and during the install it should activate itself. A hard drive replacement doesn't usually create activation issues.

    Possibly there could be driver issues, those basic drivers from the install and update may be enough to get the OS installed, and get your laptop up. Those could be sufficient for what you need too.

    Good luck :)
      My ComputersSystem Spec

  4. Bree's Avatar
    Posts : 8,835
    10 Home x64 (1809) (10 Pro on 2nd pc)
       01 Apr 2018 #4

    Toby43 said: View Post
    I have a new replacement hard drive installed.
    Can I now download the latest Windows 10 64 bit from Microsoft and use my product key?
    Was this Asus running an activated copy of Windows 10 before the drive died? If so, there is a digital licence stored on Microsoft's activation servers tied to the hardware ID of this machine (an ID that by design does NOT include the hard drive).

    You can replace the drive and do a clean install of the latest Windows 10 from Microsoft. If asked for a key click 'I don't have one'. You must install the same edition as before, the licence is only valid for one edition, Home or Pro. It will activate automatically as soon as it contacts the activation servers.

    On a machine built for Windows 8 or 10 you probably won't even be asked for a key or which edition to install. There's a key embedded in the firmware that Windows Setup can read and will install the appropriate edition.
      My ComputersSystem Spec

  5. Posts : 6
    windows 7 64bit
    Thread Starter
       05 Apr 2018 #5

    Thank you all for your very helpful advice. Everything went like clockwork once I'd managed to change the boot order in BIOS - never seen anything like the display on this ASUS laptop, definitely NOT user friendly, yet it's no more than 3 years old. It's a pretty drastic way to go but I now have a completely bloat free laptop, ready to go hopefully for another 3 years. I was surprised at just how long the install took, with several restarts/configuration settings taking place. Thanks again for the advice.
      My ComputerSystem Spec

  6. Bree's Avatar
    Posts : 8,835
    10 Home x64 (1809) (10 Pro on 2nd pc)
       05 Apr 2018 #6

    Don't forget to look into making system images with something like Macrium Reflect (free) as Ken suggested earlier. Next time a drive fails you'd just need to do a quick restore.
      My ComputersSystem Spec

  7. Caledon Ken's Avatar
    Posts : 10,626
    Windows 10 Pro x64 Build 1803
       05 Apr 2018 #7

    Excellent news. Glad everything came together.

    and if you use Macrium don't forget to make their boot media.
      My ComputerSystem Spec


Related Threads
I've read up on creating dual boot setups, and for a while had a second system on a partition of my only hard drive. Gave that up as unwieldy and installed a second disk for backups. I propose to install a copy of my OS on the new disk as a...
Solved Hard Drive Failure? in Drivers and Hardware
I have 2 SSD's and 1 HDD in my system. The HDD (F:\) is a 2 TB data drive that I use as a primary backup drive. A few days back the PC was very slow to boot up and flashed a message, something about repairing Drive F: After booting into Windows...
For my wife's computer her hard drive has failed and will lose Windows 10 please advise best method to resolve and restore computer use with Win. 10 after drive is installed with her original Win.7 (now called illegal)
Solved Hard drive failure in Drivers and Hardware
Hi all, Yesterday I came back to my computer and there was a pop up on the screen telling me that there is an update for Itunes available. So I clicked on install, but nothing happened. Then I wanted to close the pop up, but could not. All was...
Originally Windows 7 Home Premium 2 hard drives on a desktop PC Upgraded it on desktop PC using ISO copy of Win 10 on a DVD downloaded from MS site It took 3 hours to upgrade Faults found The second hard drive did not show when clicking my ...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:35.
Find Us