Windows 10: I need a Windows 10 1709 repair disk!

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  1.    18 Mar 2018 #1

    I need a Windows 10 1709 repair disk!

    I attempted to restore an Acronis True Image 2018 file but something went awry and now I cannot boot into Windows 10 at all. After a lot of attempts the current situation is that I get the message 'the drive that Windows is installed on is locked, please unlock and try again'. How can I obtain a repair file to help me fix this problem? I have 2 laptops, both runnning validated Win 10 1709, I'm currently using the spare system. I do have earlier versions of repair disks but I obviously forgot about ensuring I had a current one.

    I am able to restore a Macrium Reflect image and that reports that it was successful but when I reboot the system just comes up with the language and keyboard selection. It has beea long time since I needed to delve into the 'guts' of 10 so I am unsure what to do next.

    Ideally, I would like to be able to get my C:\Windows back but I'm not sure how. When I tried the Reset/Recovery/Repair installation options it tells me I have two Windows 10, both on volume 4 so I guess one of those is not needed. but which?!

    Help greatly appreciated as I'm way too old for this!!!

    Thank you.
    Last edited by bertie11; 22 Mar 2018 at 14:19.
      My ComputerSystem Spec

  2. Posts : 20,734
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Mar 2018 #2

    1) Find a flash drive that you can format ( > or = 8 GB)
    2) Create a bootable Windows 10 iso:
    Download Windows 10
    3) Insert the iso flash drive into any USB port
    4) Boot to the iso using the applicable keyboard key:
    List of PC brands with their corresponding hot-keys
    For HP it is F9
    Power on and repetitively click the F9 key
    5) Select external USB hard drive
    6) It may take 5 - 10 minutes for the iso to load while viewing the Microsoft Windows icon
    7) Select language, time, currency, and keyboard or click next
    8) Click troubleshoot
    9) Click system restore
    (Start with the oldest restore point and keep repeating up to the most recent restore point)
    If system restore fails or if there are no restore points advance to the next step.
    10) Click startup repair
    If startup repair fails advance to the next step

    11) Click command prompt > Administrator :\Windows\System32\cmd.exe > X:\Sources> type:
    For all of these steps use a camera or smart phone camera to take pictures and post images into the thread:
    12) c:
    13) dir
    14) d:
    15) dir
    16) bcdedit /enum
    17) bcdedit | find "osdevice"
    18) diskpart
    19) list disk
    20) list volume
    21) select disk 0
    22) list partition
    23) select partition 1
    24) detail partition
    24) select partition 2
    25) detail partition
    26) select partition 3
    27) detail partition
    28) select partiton 4
    29) if there are any additional partitions on disk 0 continue in the same fashion
    30) select disk 1
    31) list partition
    32) exit
    33) bootrec /fixmbr
    34) bootrec /fixboot
    35) bootrec /scanos
    36) bootrec /rebuildbcd
    37) chkdsk /r C:
    This may take many hours so plan to run overnight.
      My ComputerSystem Spec

  3.    18 Mar 2018 #3

    Hi zbook, many thanks for the detailed task list! A long job indeed.

    So much has gone on that I expect I have forgotten some/a lot of it but whereas before, I had two Windows 10 installations I now have just the one but I don't know how that was fixed. I am able to do an image restore using True Image and Macrium Reflect but it stll won't boot into Windows. There were no restore points offered even though I knew there were three as I checked before all this happened.The first time I went through your list it failed on bcdedit enum and bcdedit | find "osdevice" but after whatever I've done they now pass, as do all of the others as far as I can tell.

    There is are a lot of apparant errors running chkdsk /r C: too many to get onto one photo.

    As a very reluctant user of a smartphone you set me a real challenge so I hope you can see all that you need to help solve this for me! And my old laptop keeps overheating, literally!

    Currently,the faulty system still fails when I try any of the options Reset, Recovery, Startup problems and so on. I am tempted to ask if I could try to re-install a clean Windows, I know it will mean a lot of work but I wondered if I could get it running then restore one on my images to get all my stuff back? But if that didn't work I would be concerned that a new clean version might not become validated, especially if I format the C: partition?

    I've struggled to get the files uploaded and I apologise if they are not in the right order.

    Many thanks.
    Attached Thumbnails Attached Thumbnails IMG_20180318_163025_1CS[1].jpg   IMG_20180318_163323[1].jpg   IMG_20180318_163628[1].jpg   IMG_20180318_163954[1].jpg   IMG_20180318_174706[1].jpg  

    IMG_20180318_164533[1].jpg   IMG_20180318_164714[1].jpg  
      My ComputerSystem Spec

  4. Posts : 20,734
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Mar 2018 #4

    Please make sure to use a camera or smart phone camera to take pictures of all command prompt commands and post images into the thread.

    1) Open command prompt > Administrator X:\Windows\System32\cmd.exe > X:\Sources> type:

    These are the unabridged commands:

    2) bcdedit /export c:\bcdbackup
    (This will export the BCD store as a file: bcdbackup (a file extension is not needed)
    (It should display: The operation completed successfully.)
    3) attrib c:\boot\bcd -h -r -s
    (This removes the hidden, read only and system attributes from the file BCD)
    (The attributes had restricted the actions on the file and now it can be renamed)
    4) ren c:\boot\bcd bcd.old
    (now that it is renamed it should be able to be rebuilt)
    5) bootrec /rebuildbcd
    It should display:
    Scanning all disks for Windows installations.
    Please wait, since this may take a while...
    Successfully scanned Windows installations.
    Total identified Windows installations: 1
    [1] D:\Windows
    Add installation to boot list? Yes/No/All:
    6) Y
    then enter key
    It should display :
    The operationi completed successfully. (The BCD rebuild is complete.)
    7) reboot

    These are the abridged commands:

    bcdedit /export c:\bcdbackup
    attrib c:\boot\bcd -h -r -s
    ren c:\boot\bcd bcd.old
    bootrec /rebuildbcd
      My ComputerSystem Spec

  5.    18 Mar 2018 #5

    zbook, thanks for the very quick response!! I won't be able to get onto this until the morning.

    I notice you say :\Windows? My Windows was on C:\, unless the plan is to change it after it has booted?

    Thank you.

    I'm assuming you were able to make sense of my artwork.?
    Last edited by bertie11; 19 Mar 2018 at 16:56.
      My ComputerSystem Spec

  6. Posts : 20,734
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Mar 2018 #6

    The last image I was not able to see the result of the bootrec /rebuildbcd and used the bootrec /scanos result.
    Most of the other images I was able to get some information.
    There are more steps if the above fail.
    Sometimes the chkdsk /r C: may need to be run several times.
    So you can run it again overnight and then post an image into the thread.
      My ComputerSystem Spec

  7.    19 Mar 2018 #7

    I have hit a snag as you will see - removing the attributes, file not found. I tried it twice to no avail but haven't ventured further at this stage.

    The third pic is another of bootrec /rebuild from yesterday.
    Attached Thumbnails Attached Thumbnails IMG_20180319_074448[1].jpg   IMG_20180318_163954[1].jpg   IMG_20180319_075106[1].jpg  
      My ComputerSystem Spec

  8. Posts : 20,734
    windows 10 professional version 1607 build 14393.969 64 bit
       19 Mar 2018 #8

    There is a missing space between each: bcd -h; -h -r; -r -s
    attrib c:\boot\bcd -h -r -s
      My ComputerSystem Spec

  9.    19 Mar 2018 #9

    I tried it numerous times with the spaces, this is the latest attempt.
    Attached Thumbnails Attached Thumbnails IMG_20180319_101010[1].jpg   IMG_20180319_074448[1].jpg  
      My ComputerSystem Spec

  10.    19 Mar 2018 #10

    Hi zbook,
    I've been going through the list of commands you gave me and I remembered that when I first did the bootrec /rebuildbcd it came up with Total identified Windows installations: 0 and then when it asked me if I wanted to add installation to the boot list. I very stupidly typed Y. I obviously wasn't aware of the implications and what it meant.

    I realise now that I should have typed N to that request. I have no idea if there is a command that will reverse that situation but I assume this may be the cause of my current problem?

    Many thanks.
    Last edited by bertie11; 19 Mar 2018 at 16:49. Reason: typing error
      My ComputerSystem Spec

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