Windows 10: stuck at "making sure you're ready to install"

  1.    2 Weeks Ago #1

    stuck at "making sure you're ready to install"

    Hi guys, im attempting to upgrade my zbook 15u g2 from windows 7 pro to windows 10 using the media creation tool, and ive disabled antivirus and security essential's real time protection... but after leaving it stuck at "making sure you're ready to install" for more than 12 hours, im out of ideas... Please help! Click image for larger version. 

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      My ComputerSystem Spec

  2.    2 Weeks Ago #2

    Hi, please see the guidance in this document, especially from "The table at the Microsoft site below lists the most common upgrade and installation errors"
    Upgrade to Windows 10 Windows 10 Tutorials

    Given that you are still on Win 7, have you at some point taken any steps to disable Windows update in any way?

    After that- and some of this is in the above:
    First please check your disk.
    E.g. Download, install and run Hard Disk Sentinel (trial) and post a screenshot of its GUI.
    If ok, then from an admin command prompt run
    chkdsk c: /scan
    and post the result.
    If this fails, then try
    chkdsk c: /F
    - your PC will need to restart.

    If ok, then from an admin command prompt run
    and report the summary result.

    If ok, please
    a. uninstall any security software.
    b. disconnect any unnecessary peripherals.
    c. Make sure you have at least 20Gb spare space on C:
    d. Run this troubleshooter:

    Download the Win 10 1709 iso
    Download Windows 10 ISO File Windows 10 Tutorials
    (this will save you repeatedly downloading it so you can reattempt the upgrade more easily).

    Reattempt the upgrade, without accepting updates.

    If this fails, please post a screenshot of your partitions on all disks using
    Minitool Partition Wizard (free) (not Disk Management)
    making sure all text is visible.

    Finally if still in difficulty, please use this tool to post a set of logs and info on your system as a zip file:
    log collector

    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  3.    2 Weeks Ago #3

    Click image for larger version. 

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    and when i trying to run the troubleshooter from this link (
    this showed up

    Click image for larger version. 

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  4.    2 Weeks Ago #4

    Hi, just to check- did you use the troubleshooter for Win 7 (not Win 10) from that page?

    Bear in mind that's a Win 7 issue, so best taken up on sevenforums...

    Make sure your Win 7 is capable of handling Windows updates normally.

    It is however possible that if you were to try the upgrade manually (download the iso, mount that and run setup.exe) that that would work.
      My ComputerSystem Spec


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