Restore my pc

When I try to restore my pc with delete all files and clean. I keep getting an error message with no error code.

Hi, it sounds like you'd be happy to do a clean install - which needs no license key.

1. Check your disk - e.g. Hard Disk Sentinel (trial), HD Tune, Crystal Diskinfo (also portable version).
2. If ok, follow these:
Download Windows 10 ISO File Windows 10 Tutorials
Create Bootable USB Flash Drive to Install Windows 10 Windows 10 Tutorials
Clean Install Windows 10 Windows 10 Tutorials

in addition, a clean install won't keep user files. Make sure you back them up first.

lezboo said:

I did what you said all the option. They start out find but end up with error. Error #0x8007007e

Were you trying to do a clean install or trying to upgrade the existing system? The 0x8007007e error in normally only see in an upgrade.

If you were indeed doing a clean install, try again but this time untick the option to 'check for updates (recommended)'.

lezboo said:

Try to install without updates. Still failed

There are a number of possible causes for your 0x8007007e error. One is having another AV installed, but that's obviously not the problem if you are doing a clean install. Another is a corrupt ntfs file system, and that could be a problem if you are doing the clean install to an existing partition.

A way round that is, when Setup asks you where to install Windows, to first select the partition and delete it. In fact, you could delete all the partitions (I'm assuming any data you want to keep has already been backed up) to leave the whole drive as unallocated space. The select that as where to install Windows. This way Setup will partition and format the drive before installing.


Clean Install Windows 10

If it still fails, the drive may be failing. Hard Disk Sentinel and CrystalDisk Info are useful tools for investigating that possibility.

lezboo said:

How do you get to that partition screen. I don’t remember it asking me that

You boot from the install media made by the Media Creation Tool. On the screen after the 'accept the licence terms' screen, select 'Custom Install'.

For more info, see the tutorial: Clean Install Windows 10