Windows 10: Trying to apply windows 10 updates

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  1.    24 Feb 2018 #11

    This is the Fourth run of SFC. It's still reporting problems and saying it has fixed them.
    It seems to me SFC is repairing the same files over and over again. It seems to me the files SFC is using in the store are corrupt.
    How can I rebuild the store that SFC is getting the files from. Does that store get rebuilt if I do an in place upgrade to ver. 1709?

    Thanks,

    Docfxit
    Trying to apply windows 10 updates Attached Files
      My ComputerSystem Spec

  2.    25 Feb 2018 #12

    Hi,
    1. The SFC report shows a significant number of different problems, indicating significant corruption. Examples:
    iexplore.exe, Windows Media Player, Windows Photo Viewer, Windows Mail, wordpad.exe, Microsoft\Framework\v3.5\Microsoft.VisualC (many), Windows Defender.

    It does end with
    Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

    I find this puzzling as you noted, as you have repeatedly run SFC /SCANNOW - unless your disk is bad.

    Please check your disk.
    Download and install Hard Disk Sentinel (trial) and post a screenshot of its GUI.
    To post a screenshot please use the icon above your post to the left of the video icon above your post.

    2. An in-place upgrade repair is certainly one useful approach which might solve some problems. It shouldn't be essential for SFC /SCANNOW to pass for the upgrade to occur though, assuming only minor discrepancies.

    Do you have the iso for your 1607 build?

    3. If HD Sentinel passes, please run
    chkdsk C: /scan
    and report the summary result

    4. Also post a screenshot of your partitions using Minitool Partition Wizard (free) expanding all columns as necessary so all text is shown. Make sure all relevant columns are included for all disks. (Do not use Disk Management).

    5. Programs:
    setupactpanther.log
    You appear to have significant remnants of Bitdefender and Malwarebytes - please remove these.
    Also remove a VPN program called IPvanish.

    6. Try this:
    Go to Control Panel > Programs and Features > Turn Windows Features on and Off.
    Turn off anything you've enabled, and IIS Internet Information Services if enabled.

    ====================================
    diagerr.xml:
    Did not find hard disk space needed, when update cab files will not be extracted. This is unexpected! hr = 0x8000ffff" PID="6472" TID="7164" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.exe" Mod="SetupPlatform.dll" Err="0" MD="" DT="2018-02-24T11:21:51"/>
    <z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="1814" Fil="" Fun="CSetupPlatform:ownloadDynamicUpdates" Uid="34373632" Msg="CSetupPlatform:ownloadDynamicUpdates: Failed to download updates. Error: 0x8000FFFF" PID="6472" TID="7164" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.exe"
    Last edited by dalchina; 25 Feb 2018 at 01:59.
      My ComputerSystem Spec

  3.   My ComputerSystem Spec

  4.    26 Feb 2018 #14

    dalchina said: View Post
    Hi,
    1. The SFC report shows a significant number of different problems, indicating significant corruption. Examples:
    iexplore.exe, Windows Media Player, Windows Photo Viewer, Windows Mail, wordpad.exe, Microsoft\Framework\v3.5\Microsoft.VisualC (many), Windows Defender.

    It does end with
    Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

    I find this puzzling as you noted, as you have repeatedly run SFC /SCANNOW - unless your disk is bad.

    Please check your disk.
    Download and install Hard Disk Sentinel (trial) and post a screenshot of its GUI.
    To post a screenshot please use the icon above your post to the left of the video icon above your post.
    Click image for larger version. 

Name:	HarDiskSentinelScreenShot.png 
Views:	6 
Size:	117.0 KB 
ID:	178665
    dalchina said: View Post
    2. An in-place upgrade repair is certainly one useful approach which might solve some problems. It shouldn't be essential for SFC /SCANNOW to pass for the upgrade to occur though, assuming only minor discrepancies.

    Do you have the iso for your 1607 build?
    No I don't.

    dalchina said: View Post
    3. If HD Sentinel passes, please run
    chkdsk C: /scan
    and report the summary result
    C:\Users\Administrator>chkdsk c: /scan
    The type of the file system is NTFS.
    Volume label is Windows.

    Stage 1: Examining basic file system structure ...
    704512 file records processed.
    File verification completed.
    32490 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    987670 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    141580 data files processed.
    CHKDSK is verifying Usn Journal...
    38220432 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    120829951 KB total disk space.
    92022776 KB in 372627 files.
    300720 KB in 141581 indexes.
    0 KB in bad sectors.
    823879 KB in use by the system.
    65536 KB occupied by the log file.
    27682576 KB available on disk.

    4096 bytes in each allocation unit.
    30207487 total allocation units on disk.
    6920644 allocation units available on disk.
    dalchina said: View Post
    4. Also post a screenshot of your partitions using Minitool Partition Wizard (free) expanding all columns as necessary so all text is shown. Make sure all relevant columns are included for all disks. (Do not use Disk Management).
    Click image for larger version. 

Name:	Partitions.png 
Views:	6 
Size:	488.6 KB 
ID:	178677
    5. Programs:
    setupactpanther.log
    You appear to have significant remnants of Bitdefender and Malwarebytes - please remove these.
    Also remove a VPN program called IPvanish.
    I removed registry entries for Bitdefender. I couldn't find anything for Malwarebytes. I have Uninstalled IPvanish.

    dalchina said: View Post
    6. Try this:
    Go to Control Panel > Programs and Features > Turn Windows Features on and Off.
    Turn off anything you've enabled, and IIS Internet Information Services if enabled.
    IIS was turned off. I haven't turned anything on.

    dalchina said: View Post
    ====================================
    diagerr.xml:
    Did not find hard disk space needed, when update cab files will not be extracted. This is unexpected! hr = 0x8000ffff" PID="6472" TID="7164" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.exe" Mod="SetupPlatform.dll" Err="0" MD="" DT="2018-02-24T11:21:51"/>
    <z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="1814" Fil="" Fun="CSetupPlatform:ownloadDynamicUpdates" Uid="34373632" Msg="CSetupPlatform:ownloadDynamicUpdates: Failed to download updates. Error: 0x8000FFFF" PID="6472" TID="7164" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.exe"
    What would you like me to do next?

    Thanks,

    Docfxit
      My ComputerSystem Spec

  5.    26 Feb 2018 #15

    Thanks. Quick and partial comment - your partitions look ok, but your Hard Disk Sentinel screenshot looks very strange. ? for health? No statement about it. Compare..
    Click image for larger version. 

Name:	1.jpg 
Views:	3 
Size:	90.8 KB 
ID:	178694

    So a disk test and health check need to be completed first.

    I'll post a link to 1607 iso tomorrow. Good night!
      My ComputerSystem Spec


  6. Posts : 7,360
    10 Home x64 (1803) (10 Pro on 2nd pc)
       26 Feb 2018 #16

    Docfxit said: View Post
    Do you have the iso for your 1607 build?
    No I don't.
    Would you like one? This 3rd-party utility can generate a link to get an ISO for any version direct from Microsoft's servers.

    Microsoft Windows and Office ISO Download Tool
      My ComputersSystem Spec

  7.    26 Feb 2018 #17

    Bree said: View Post
    Would you like one? This 3rd-party utility can generate a link to get an ISO for any version direct from Microsoft's servers.

    Microsoft Windows and Office ISO Download Tool
    I found the version history so I could choose Version 1607?
    Windows 10 version history - Wikipedia)

    Thank you,

    Docfxit
      My ComputerSystem Spec


  • Posts : 7,360
    10 Home x64 (1803) (10 Pro on 2nd pc)
       26 Feb 2018 #18

    Docfxit said: View Post
    I found the version history so I could choose Version 1607?
    Yes, in the HeiDoc tool click Windows 10, then click 'select edition' and choose:
    Windows 10 Anniversary Update - July 2016
    Windows 10 Home/Pro
    (July 2016 is how the 1607 version number was chosen by Microsoft, it's YYMM)

    Then choose the same language as you have at present (English is US English, English International is UK English).
      My ComputersSystem Spec

  •    26 Feb 2018 #19

    Bree said: View Post
    Yes, in the HeiDoc tool click Windows 10, then click 'select edition' and choose:


    (July 2016 is how the 1607 version number was chosen by Microsoft, it's YYMM)

    Then choose the same language as you have at present (English is US English, English International is UK English).
    When I tried to do an in place upgrade with ver. 1607 (The same version that is installed) the Windows Setup is asking me for the Product Key. I downloaded a program to show me the Product Key that is currently installed. I put the Product Key into the setup and it's telling me "This key doesn't work with this edition of Windows. Try a different key."
    This version of Win10 came installed on this machine..

    Thanks,

    Docfxit
      My ComputerSystem Spec


  • Posts : 7,360
    10 Home x64 (1803) (10 Pro on 2nd pc)
       26 Feb 2018 #20

    Docfxit said: View Post
    When I tried to do an in place upgrade with ver. 1607 (The same version that is installed) the Windows Setup is asking me for the Product Key.
    How did you try to run the upgrade? You only get asked for a key if you are doing a clean install, as you would if you booted from the install media.

    The correct way to start an upgrade is to have windows running, find the ISO file you downloaded in File explorer then double-click on it to mount it. This mounts the ISO as a virtual drive with a new drive letter. Find Setup.exe on the root of this drive and run it. At no point in an upgrade do you get asked for a key.

    See step 4 in this tutorial: Repair Install Windows 10 with an In-place Upgrade
      My ComputersSystem Spec


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