Windows black screen after resetting


  1. Artywoo
    Posts : 1
    10
       New #1

    Windows black screen after resetting


    Hi all. I have seen this is a common problem after resetting windows 10 (doing a fresh reinstall) my laptop was going through the the reset, got up to 50%. Then I had a screen come up giving me some options one which I chose was - continue to windows 10. The computer then went blank... I left it for hours and still nothing. Now when I start the laptop, I get the manufacture logo come up and then just a blank screen... no windows logo or anything. Anyone else got any fixes? I have even resorted to making a bootable usb, changed the boot setting to usb and it didn’t even boot from that. Thanks in advance
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  3. Caledon Ken
    Posts : 30,175
    Windows 11 Pro x64 Version 23H2
       New #2

    Hi Artwoo. Welcome to the TenForums @Artywoo

    Since you were going to do a clean install I would do it following this tutorial. I would allow Microsoft's Media Creator create your USB. Must be FAT32 to boot UEFI

    Clean Install Windows 10

    A clean install will delete all personal data. Have it backed up. If you need a disk to boot from we have one in the Software area.

    Ken
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