Windows 10: Black screen problem solved

  1.    30 Jul 2015 #1

    Black screen problem solved

    If after upgrading to Windows 10, you have the black screen but can see your mouse, then this is for you. After upgrading to Windows 10, I noticed that my mouse cursor could go a little bit to the left of my left most monitor. This reminded me of my days of using Linux. Anyways, in my case, I have three ports on my video card, so that got me wondering if Windows thinks there's another display hooked up, when it actually is not. Probably because of the Nvidia card. So really, there is a small window to the left of the screen you can see now. When I talked to Dell, they recommended to try and press the windows key on the keyboard and the P simultaneously. He said to try that three times, but that did not work for me. So I decided to try other options and started clicking Windows key with other key combinations and I discovered that if you click the windows key and the plus button it zooms in. This makes the screen on the left suddenly appear but not fully and I had to zoom in four times, The more I zoomed in the further to the left I could go. So I realized that it was on the screen for the initial set up asking for me to pick my default settings for the regional choices such as time zone keyboard layout etc., since it was too hard to change anything I just left the defaults. Then at the bottom right I could move my mouse and click next. Then it went to the sign in for the windows user account. Though I could not see completely to the left I realized that this screen look familiar from before and then I just clicked tab to go to the password field and entered that a few screens were hard to see after that but I did some guessing and then the last case I tried the windows–P again and it fitted to my window. Then I was able to go forward with the rest of the settings and when I opened up the windows I realize that it had three monitor choices, which I had to delete the small one. I will try to post the screenshot of this later. Dell seriously owes me a computer, I know this will help them big time, but I doubt they will ever even say thanks.
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,419
    Windows 10 Pro X64 17134.191
       30 Jul 2015 #2

    Just as addendum. If, after pressing Window key+P, you pressed the Down arrow 3 times and press Enter you would have switched to the alternate display.

    Winkey + P brings this up:

    Click image for larger version. 

Name:	Wkey+P.jpg 
Views:	209 
Size:	15.8 KB 
ID:	26979

    Pressing Down arrow 3 times takes you to Second screen only.
    Press Enter and see if you now have a Desktop.
      My ComputersSystem Spec

  3.    01 Aug 2015 #3

    Hello everyone, I have this. It is not a real solution but it works for not black screen appears. It works for me Look the answer by slance310

    Please please share this if works on you.
      My ComputerSystem Spec


Related Threads
10240 + Black Screen in General Support
This morning I turned on my HP All In One and the screen stays black. I had 10220 loaded but I don't know what happened until I went to this forum on my other system and discovered 10240 was released. If this is the cause what do I...
So.. I screwed up.. I used a small program called something like Windows 10 Login Background Changer (something along those lines) and when I restarted my computer, it never reached the login screen. I can move the mouse and open Magnifier (was...
Black Screen Help in Installation and Upgrade
After I upgraded windows 10 after windows loading screen i get a black screen and my loptop restart help please ? i dont have cd or anything else
Black screen at login in General Support
After I sleep my computer, sometimes the screen is just black with my cursor. I can still do the basic functions like turn brightness down and move my cursor around, but I cannot login or see any graphics. Sleeping again doesn't fix the problem,...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:51.
Find Us