Windows 10: Win 10 1703; How to fix broken DISM and hence Windows Update? Solved

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  1. Posts : 20,080
    windows 10 professional version 1607 build 14393.969 64 bit
       24 Jan 2018 #21

    The memory dumps were cleaned by Ccleaner.
    Post #11 displayed that the dumps if any were being cleaned along with windows error reports.
    The whocrashed is to set up the dumps so that additional troubleshooting can be made.
    Was whocrashed able to make a dump that it could analyze?
    If so you then may be able to see if the crash that happened spontaneously reoccurs.
    Once who crashed has created a crash dump please run the log collector for troubleshooting:
    log collector v2-beta08.zip
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  2.    24 Jan 2018 #22

    error 193 cannot be cleared via DISM or SFC,
    Its either the install/repair of the API or a clean install
    The only folder that can establish the missing or corrupt entries causing it, is - System32/downlevel...API folder..
    (This problem has no specific MS related fix documentation, and causes an internal corruption within DISM.)

    Although the OP referenced a specific file as being missing, it may not be the relevant file.

    api-ms-win-core-file-l1-2-0.dll;11;30.10.2015 07:28;30.10.2015 07:28
    api-ms-win-core-file-l1-2-1.dll;0;30.10.2015 07:28;30.10.2015 07:28

    in the above, although 2 different files, the error is identified by the 0 it should be greater than 10

    see
    [SOLVED] [10ProV1511b10586 x64] Can't upgrade, DISM Error 193, sfc finds nothing
    in the thread a number of files needed to be corrected

    If the API is missing them it will have to be imported- note the dates MUST be the same

    Roy
      My ComputerSystem Spec

  3.    24 Jan 2018 #23

    hawkman said: View Post
    error 193 cannot be cleared via DISM or SFC,
    Its either the install/repair of the API or a clean install
    The only folder that can establish the missing or corrupt entries causing it, is - System32/downlevel...API folder..
    (This problem has no specific MS related fix documentation, and causes an internal corruption within DISM.)

    Although the OP referenced a specific file as being missing, it may not be the relevant file.
    I'm the OP. Thank you! After a week of searching, that's the most definitive statement I've seen on this error! Sounds like you are familiar with it.

    Yes, in desperation I put a copy of the "missing file" that I got from a healthy 1709 laptop into the downlevel directory on this 1703 desktop. Made no difference. (I have removed it.)

    I had seen ref to the downlevel directory in other threads dealing with the same problem, but didn't (and still don't) know how to proceed. I did try a 1703 repair in place with no success. (IIRC, the installer errored out after about 85% completion of the file installation phase.)

    api-ms-win-core-file-l1-2-0.dll;11;30.10.2015 07:28;30.10.2015 07:28
    api-ms-win-core-file-l1-2-1.dll;0;30.10.2015 07:28;30.10.2015 07:28

    in the above, although 2 different files, the error is identified by the 0 it should be greater than 10

    Don't understand.
    Are you saying the files are misnamed? You mean the "0" in the file name? The "0" vs. the "11" between the two semicolons? They are not part of the file name - what are they? My downlevel directory does contain those two files, but with dates corresponding to Win 10, 1703, 15063.850.

    in the thread a number of files needed to be corrected

    If the API is missing them it will have to be imported- note the dates MUST be the same
    As I say I'm not missing two files with those precise names.

    I have a fresh, mounted 1703 iso, but I don't see a downlevel directory in it. (There are directories with many manifest folders, but I don't know how to extract and install files from them.) I will study that thread more carefully, but it looks like the solution - the SFCFix script - was prepared specifically for that user. If someone could instruct me on how to do that, I'd most appreciate it (as will future searchers LOL).

    Many thanks, -Ron

    EDIT - Looks like the program SFCFix.exe can be used without a script, and is purported to fix errors that sfc /scannow cannot. https://www.ghacks.net/2015/11/06/sfcfix-comes-to-the-rescue-when-sfc-scannow-cannot-repair-windows-file-corruption/ But it's no longer supported. Anyone been successful with it in Win10?
    Last edited by rkl122; 24 Jan 2018 at 18:09.
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  4.    24 Jan 2018 #24

    Hi Ron,

    That downlevel folder is a bit of a mystery, there is a basic set of API's but its added too depending upon what you have installed, my W10IP is much larger than yours even tho i've only got 4 programs on it!!!

    Must admit been looking at that error code for a while, and quite a lot over the last few days.

    Did you actually view the ouput post#18, you will need to register.
    I tried to recreate the output in the same format, with the extra detail, but couldn't can you??
    If you can then we can replace the corrupt entry
    As for "0" id have to guess its some kind of version number

    One more thing
    Those entries should be about 7kb got any with 0

    Im still hunting

    Roy
      My ComputerSystem Spec

  5.    25 Jan 2018 #25

    Hi Roy,
    hawkman said: View Post
    ...............

    Did you actually view the ouput post#18, you will need to register.
    .......................
    No. DOH!! Now that I have, your post of course makes more sense. Thank you for pointing me to that forum! Looks like they can identify and do surgery on just the responsible registry corruptions. I think I'll try their protocol.

    Many thanks. -Ron
      My ComputerSystem Spec

  6.    29 Jan 2018 #26

    Hi Ron,

    see its sorted,

    Suspect it waited for your active times to pass before it downloaded and installed the upgrade, after those downlevel fixes.

    Roy
      My ComputerSystem Spec

  7.    30 Jan 2018 #27

    Hi Roy,
    Suspect it waited for your active times to pass before it downloaded and installed the upgrade, after those downlevel fixes.
    What happened was a window came up saying "Got a major upgrade ready, you wanna do it now or later?" (paraphrasing), so I said do it now.:) Took about 90 minutes. Win Update had apparently recognized that my configuration was now sufficiently stable.

    Wish I knew more about what those files do. And how this happened. So I guess a DISM 193 error associated with a failed WU doesn't necessarily require a clean install.

    These forums are great! Thanks to all the volunteers. For searchers, the thread Hawkman refers to is: https://www.sysnative.com/forums/windows-update/24668-10v1703b15063-x64-wu-0x800700c1-dism-error-193-a.html

    -Ron
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  8. topgundcp's Avatar
    Posts : 2,435
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       30 Jan 2018 #28

    @topgundcp Thanks, I'll look into that. EDIT - those updates are for 16299. I'm still on 15063 trying to get to 16299. Tx anyway.
    I don't understand what you are saying here. The program will allow you to download all available updates for MS Office, Windows 7/8/10. So it depends on what you need to download.

    If you want the update for 10563 then put a check mark on those. You can also download all 16299 to update from 10563, skipping all the updates in between.
      My ComputerSystem Spec

  9.    31 Jan 2018 #29

    topgundcp said: View Post
    I don't understand what you are saying here. The program will allow you to download all available updates for MS Office, Windows 7/8/10. So it depends on what you need to download.

    If you want the update for 10563 then put a check mark on those. You can also download all 16299 to update from 10563, skipping all the updates in between.
    Ah, of course, my apologies. I did download that tool. But I forgot about the last two sentences of your first post (and I tend to think of an "update" as a patch to a given version (eg. 1703), and an "upgrade" as a version promotion (eg. 1703=>1709.)) It's moot now, but thank you for the suggestion.

    -Ron
      My ComputerSystem Spec


 
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