New
#1
cannot install Windows - driver missing
forgive me if i am asking something that has been answered but i checked the thread and couldn't see any answer that applied to me. I have a Dell Studio 1745 laptop running Insiders Preview build 17063. The day after creating my bootable build 17074 ISO using UUP2ISO and updating my laptop to build 17074 via Windows Update i got some nasty malware on my computer. Rather than toil with removing the malware I took the advice i read on one of the forums that suggested reinstalling Windows. Since i had not only a newly created ISO AND a 2 day old System Image created with Macrium Free and had not really done much between the update and the malware i decided to do that. So I booted up my laptop in Safe Mode and started Rufus and made the bootable USB Drive using the ISO which was stored on a seperate USB Backup drive, safely removed that USB Flash drive, restarted to change the boot order in BIOS, inserted the bootable USB Flash drive and restarted again to begin the installation on Insiders Preview build 17074. Then i got to the screen that asks where I want to install Windows. Usually i delete all the partitions listed until I have 0 Unallocated Space and click Next and the installation continues. Not this time. I am getting a message that says:
"We couldnt create a new partition or locate an existing one. For more information, see the Setup log files." see screenshot below:
I have no idea where the Setup log files would be as i just deleted all the existing partitions cant get to my System Image at this point so I clicked Next. I still got the same message. For some reason I thought I should try to Load Device Driver and when i clicked that I was prompted to insert the Installation Media with the devices driver and click ok. I inserted my Dell Drivers and Utilities disc that came with my laptop and eventually it found the SATA drivers it wanted, I clicked Next and got the same message.
I am not sure if the malware deleted or destroyed something or what but this has never happened and I have performed this exact sequence of steps with previous builds without a hiccup in the past. The only thing different this time is that my laptop has a current malware infection.
I could really use some guidance...
Thanks,
Danny R