Windows 7 upgrade to Windows 10...

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  1. Posts : 39,953
    windows 10 professional version 1607 build 14393.969 64 bit
       #21

    To find files on the computer download and install: voidtools

    It will index everything on internal and external drivers.
    It can be set to start on boot or when you need it.
    As you type characters there will be instantaneous results.
    The more characters you type the narrower the search results.
      My Computer


  2. Posts : 725
    Windows 10 64-bits
    Thread Starter
       #22

    Couple of changes made to the system today....

    Started up the "Windows6.1-KB947821-v34-x86.msu" file that resulted in this error, not certain why:

    Windows 7 upgrade to Windows 10...-not-applicable.jpg

    The "MGADiag.exe" file confirmed the valid, retail license:


    Windows 7 upgrade to Windows 10...-diag-licensing_pv.jpg

    Ran the Windows Update fix tool again, but the same error persist, please see attached file. The Windows update does work, but for some reason, it downloads IE 11 update, but installation fails.

    Unistalled Comodo, disabled A/V and other startup programs, disconnected the monitor's USB hub and ran the WIndows 10 update. The result was the same, installation failed error after 100% complete and did not do the first restart.

    The "Turn Windows features on or off" shows this:

    Windows 7 upgrade to Windows 10...-windows-features.jpg

    That might be the main reason why Windows 10 update fails, no?
    Windows 7 upgrade to Windows 10... Attached Files
      My Computer


  3. Posts : 650
    10 preview 64bit
       #23

    Hi Cr00zng,

    Swing over to the W7 forum, we need to sort this problem out first, (updating within W7)
    (see my sig >> still on Seven Torchwood)

    Try the X64 bit version of KB947821, then it will work, you ran the x86 (32 bit version)
    Download System Update Readiness Tool for Windows 7 (KB947821) [October 2014] from Official Microsoft Download Center
    suspect you have missing/corrupt manifest files - re blank Features screenshot

    As i said DO NOT worry about details within Mgadiag there is nothing personal/specific, within it.
    no need to expundge anything
    Im more interested in another part of it
    copy/paste the complete results

    post the CBS log as well

    looking at the pdf log did this comp come with W8, and then downgraded to W7 May 2011, very strange
    Package Version:
    8.1.1.20160515
    If so, something went wrong

    A W7 computer will have a COA sticker, W8 does not

    Can you also look within Device Manager, including hidden, are there any with a smal down arrow, "!" ,or unknown.


    Roy
    Last edited by hawkman; 28 Dec 2017 at 19:43.
      My Computer


  4. Posts : 17,246
    Windows 11 Pro
       #24

    Just me, but I would suggest a clean install to get things going on the right track again. There's also the rumor going around that upgrading from Windows 7 to 10 for free will end on December 31.
      My Computer


  5. Posts : 24,506
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #25

    hawkman said:
    ...did this comp come with W8, and then downgraded to W7...
    A W7 computer will have a COA sticker, W8 does not
    A PC built for W7 has a Windows 7 OEM marker present in firmware, one built for W8 (or W10) has a product key in the firmware. ShowKeyPlus can tell you what yours has.

    A clean install on a W8 PC should find the embedded key and use that to determine both the edition to install (Home or Pro) and use it to activate it on the activation servers (at least, until 31st.).
      My Computers


  6. Posts : 725
    Windows 10 64-bits
    Thread Starter
       #26

    Hello Hawkman... Thanks for your help....

    If it's all the same to you, I'd prefer continuing here...

    hawkman said:
    Hi Cr00zng,

    Swing over to the W7 forum, we need to sort this problem out first, (updating within W7)
    (see my sig >> still on Seven Torchwood)

    Try the X64 bit version of KB947821, then it will work, you ran the x86 (32 bit version)
    Download System Update Readiness Tool for Windows 7 (KB947821) [October 2014] from Official Microsoft Download Center
    suspect you have missing/corrupt manifest files - re blank Features screenshot

    You are correct... The link downloads the 32-bit version and I did not check prior to running it. Searched for the 64-bit version, downloaded the "Windows6.1-KB947821-v34-x64.msu" started running the file. It's been running for about 45 minutes and progress indicator stopped at around 80%, seemingly hung. Canceled the installation and it did roll back. How long this package should run?

    hawkman said:
    As i said DO NOT worry about details within Mgadiag there is nothing personal/specific, within it.
    no need to expundge anything

    Im more interested in another part of it
    copy/paste the complete results

    post the CBS log as well

    Please see both files attached...

    hawkman said:
    looking at the pdf log did this comp come with W8, and then downgraded to W7 May 2011, very strange
    Package Version:
    8.1.1.20160515
    If so, something went wrong

    A W7 computer will have a COA sticker, W8 does not

    Can you also look within Device Manager, including hidden, are there any with a smal down arrow, "!" ,or unknown.


    Roy

    This is a custom built PC, with retail version of Windows 7 Professional, 64-bits, the installation CD/DVD is still available. There has been no attempt to upgrade/downgrade Windows 8. Here's the system information:

    Windows 7 upgrade to Windows 10...-winver.jpg

    The device manager shows no issues:

    Windows 7 upgrade to Windows 10...-dm.jpg
    Windows 7 upgrade to Windows 10... Attached Files
      My Computer


  7. Posts : 725
    Windows 10 64-bits
    Thread Starter
       #27

    Bree said:
    A PC built for W7 has a Windows 7 OEM marker present in firmware, one built for W8 (or W10) has a product key in the firmware. ShowKeyPlus can tell you what yours has.

    A clean install on a W8 PC should find the embedded key and use that to determine both the edition to install (Home or Pro) and use it to activate it on the activation servers (at least, until 31st.).

    Thanks Bree, that's a nifty little software; it finds the installed key, even for Windows 10...

    The "showkey" output verifies that this system is not Windows 8, nor an OEM PC:


    Windows 7 upgrade to Windows 10...-show.jpg
      My Computer


  8. Posts : 650
    10 preview 64bit
       #28

    Hi Cr00zng,

    Cbs is confirming my suspicisions regarding missing packages/manifests.

    KB947821, (SURT), can take upto a couple of hours to run depending on the level of corruption.

    please let it run to completion, at times it looks like that nothing is happening, but thats normal


    Roy
      My Computer


  9. Posts : 725
    Windows 10 64-bits
    Thread Starter
       #29

    Hi Hawkman...

    This is a production system, I'll run the KB947821, (SURT), either later today, or tomorrow morning. It's better finish before the working hours start.

    Thanks for your help....
      My Computer


  10. Posts : 650
    10 preview 64bit
       #30

    Hi Cr00zng,
    might not be around much this week-end,
    Have a look at this tutorial
    System Update Readiness Tool - CheckSur.log File Analyzis - Windows 7 Help Forums

    Explains all about it.

    My prefferred method,
    Extract the missing packages from the standalone KB - place them in a temp file xxxx/checksur/temp
    rerun SURT it will automatically call the checksur temp file and pick up the details in it and inject them into your system


    Roy

    For ALL you 10ers, you will use dism
    Last edited by hawkman; 30 Dec 2017 at 04:49.
      My Computer


 

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