1.    30 Jul 2015 #1
    Join Date : Jul 2015
    Posts : 2
    Windows 7 64-bit

    Black screen, no cursor, can't enter safe mode


    Okay, so I reserved my free copy of Windows 10 a few days ago, and tried to install this morning. It all seemed to be going smoothly... then everything disappeared, and I was left with a black screen for three hours. Finally in frustration I powered off and on again; The blue windows 10 logo appeared, and the loading wheel span for a few seconds, followed by the black screen again - no cursor or anything. I can't enter safe mode, either - it makes a really violent buzzing sound whenever I hit F8. I'm worried my laptop is irreparably damaged... can anyone help with this? I'm upgrading from Windows 7 on a Dell Inspiron laptop (or trying to).

    Thanks.
      My ComputerSystem Spec
  2.    30 Jul 2015 #2
    Join Date : Jul 2015
    Posts : 2
    Windows 7 64-bit
    Thread Starter

    Okay, I entered the boot menu and ran a diagnostic, just to get the computer to do something. It re-booted afterwards, and the Windows 10 menu reappeared saying it was running "Automatic Repair". It's now giving me a blue screen with three options: "Exit and continue to Windows 10", "Troubleshoot," or "Turn off PC". Can someone please tell me what I should do?
      My ComputerSystem Spec

 


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