Windows 10: Windows 10 Feature update 1709 keeps failing to install Solved

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  1.    16 Dec 2017 #1

    Windows 10 Feature update 1709 keeps failing to install


    I had similar troubles when upgrading from windows 7 to windows 10 but managed to get through it by removing all usb peripherals except keyboard and mouse.

    I recently upgraded my motherboard, ram, cpu and graphics card. I was online with Microsoft for an hour fixing the activation and proving my everything was legitimate.

    I have tried the the MediaCreationTool, downloaded and succesfully made the install DVD (no to updates, Windows 10 Home).

    The DVD install ran and the update/install failed with this really informative error message:
    Click image for larger version. 

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    When I clicked OK I could see that setup was at 45% done and then it all rolled back.

    After the rollback and logging in again the DVD setup gave me a more informative error message.
    Click image for larger version. 

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    Since there are no peripherals attached I searched and found the SFC and DISM suggestions. Here is their results:
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ID:	168503Click image for larger version. 

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    Both show no errors or corrective actions.

    I checked the C:\$WINDOWS.~BT\Sources log files for both Panther and Rollback folders. They are attached here.
    upgrade issues.zip

    I'm a bit stumped at this point.

    Following Microsofts troubleshooting tips I've found the issue is related to a driver but I'm not sure which one.
    See error code "0xC1900101 - 0x30018" on https://docs.microsoft.com/en-us/win...lyze-log-files

    How do I figure out which driver is responsible?
    Last edited by kwgagel; 16 Dec 2017 at 19:32.
      My ComputerSystem Spec


  2. Posts : 1,665
    Windows 7 Pro x64 Windows 10 Pro x64 Creators Update
       16 Dec 2017 #2

    Don`t use the MCT to create a dvd installer.

    Just download the Iso file, check its size and use this simple program to burn the Iso to DVD, make sure you burn it at the slowest possible speed given by the program, after you insert the blank dvd. (very important, if not you could end up with a corrupt installer)

    The 64 Bit Iso of W10 Fall Creators Update is 3,720,192 KB

    Free ISO Burner


    As far as Activation goes, you are installing W10 on a new MB (new Hardware) so technically you should buy a new key. But they say you can link your Microsoft Account to activate W10.

    Link Microsoft Account to Windows 10 Digital License Installation Upgrade Tutorials

    Activate Windows 10 Installation Upgrade Tutorials

    Use Activation Troubleshooter in Windows 10 Installation Upgrade Tutorials
      My ComputersSystem Spec

  3.    16 Dec 2017 #3

    This isn't a problem with the WCT or the DVD. It's a problem with a driver that is installed. Like I said at the end of the post, how do I figure out which one is causing the problem?
      My ComputerSystem Spec


  4. Posts : 2,692
    3-Win-7Prox64 2-Win10Prox64
       16 Dec 2017 #4

    HI,
    The failed first boot seems to me a secure boot problem
    Can you try to disable it in your bios and see if that works.

    Also post a disk management screen shot
    Disk Management - How to Post a Screenshot of General Tips Tutorials
      My ComputersSystem Spec


  5. Posts : 14,123
    windows 10 professional version 1607 build 14393.969 64 bit
       16 Dec 2017 #5

    1) Please update the system specs in the "My Computer" section:
    How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Site Use Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, etc.)

    2) Run the DM log collector and post a zip into the thread for troubleshooting:
    BSOD - Posting Instructions - Windows 10 Forums

    3) When posting an image of disk management please widen each the volume and status columns so that the contents in each row is not cut off.

    4) list all of the malware software products (AV and firewall) that are each always on and used manually.
    Last edited by zbook; 17 Dec 2017 at 00:18.
      My ComputerSystem Spec

  6.    17 Dec 2017 #6

    No DM but heres the image for disks


    The DM log collector isn't creating a zip file anywhere that I can find. Certainly not on my desktop, so no file to provide. Not sure it really matters as the error is in the upgrade files and not in windows. Windows gets restored after the error so anything that would have been recorded is lost in the overwrite of the restoration.

    System details filled out.

    Here is the disk management image.
    Click image for larger version. 

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      My ComputerSystem Spec


  7. Posts : 14,123
    windows 10 professional version 1607 build 14393.969 64 bit
       17 Dec 2017 #7

    There are problems (multiple) with operating system, registry, partition free space, hardware, drivers, firmware, and/or applications that are preventing the upgrade. Collecting these computer files may improve the troubleshooting:

    It should collect: msinfo32, dxdiag, drivers, hosts, install, uninstall, startup, mini dumps, services, event log files, etc.

    This link many enable you to run the DM log collector:
    Change Windows Defender Controlled Folder Access Settings - Windows 10
    BSOD - Posting Instructions - Windows 10 Forums


    Run this command: log collector v2.zip

    In case it does not collect the logs use this method:

    Open administrative command prompt and copy and paste this whole command:
    (the file should appear on the desktop > use one drive or drop box to post share links into the thread)

    Code:
    md "%USERPROFILE%\Desktop\CollectedFiles"&wmic /output:"%USERPROFILE%\Desktop\CollectedFiles\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\CollectedFiles"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\CollectedFiles\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp" > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.txt"&del "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\CollectedFiles\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\CollectedFiles\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\CollectedFiles\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\CollectedFiles\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\CollectedFiles\installed.txt"&net start > "%USERPROFILE%\Desktop\CollectedFiles\services.txt"&sc query type= driver state= all > "%USERPROFILE%\Desktop\CollectedFiles\driver_status.txt"&sc query type= service state= inactive > "%USERPROFILE%\Desktop\CollectedFiles\inactive_services_status.txt"&sc query type= service state= all > "%USERPROFILE%\Desktop\CollectedFiles\all_services_status.txt"&REM wmic service list full /format:htable >%USERPROFILE%\Desktop\CollectedFiles\service.html&REM wmic /output:%USERPROFILE%\Desktop\CollectedFiles\nics.html nicconfig list /format:hform

    Download and install: Minitool partition wizard
    Best Free Partition Manager for Windows | MiniTool Partition Free
    Paste an image into the thread.


    If you are planning to change drives you can
    1) make a backup image with Macrium:
    Macrium Software | Macrium Reflect Free
    2) restore the image onto the new drive
    3) consider switching from MBR to GPT
    4) consider switching from Legacy to UEFI
    Last edited by zbook; 17 Dec 2017 at 03:29.
      My ComputerSystem Spec


  8. Posts : 2,252
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       17 Dec 2017 #8

    I am not sure how you get Windows running with a dynamic disk. Windows 10 won't allow installation using Dynamic disk. I guess you converted after Windows Installation.

    So, Your problem is you have windows running on a dynamic disk. Convert it back to Basic disk using:
    https://www.partitionwizard.com/free-partition-manager.html
    In addition, The system reserved partition is 100MB, too small and when trying to upgrade, Windows will try to create an extra Recovery Partition and wouldn't know what to do with Dynamic disk.

    After conversion, you might as well increase the System Reserved partition to 550MB (standard for Windows 10.1709)
    before doing upgrade.
    Last edited by topgundcp; 17 Dec 2017 at 08:58.
      My ComputerSystem Spec


  9. Posts : 2,692
    3-Win-7Prox64 2-Win10Prox64
       17 Dec 2017 #9

    topgundcp said: View Post
    I am not sure how you get Windows running with a dynamic disk. Windows 10 won't allow installation using Dynamic disk. I guess you converted after Windows Installation.

    So, Your problem is you have windows running on a dynamic disk. Convert it back to Basic disk using:
    https://www.partitionwizard.com/free-partition-manager.html
    In addition, The system reserved partition is 100MB, too small and when trying to upgrade, Windows will try to create an extra Recovery Partition and wouldn't know what to do with Dynamic disk.

    After conversion, you might as well increase the System Reserved partition to 550MB (standard for Windows 10.1709)
    before doing upgrade.
      My ComputersSystem Spec

  10.    17 Dec 2017 #10

    zbook said: View Post
    There are problems (multiple) with operating system, registry, partition free space, hardware, drivers, firmware, and/or applications that are preventing the upgrade. Collecting these computer files may improve the troubleshooting:
    It should collect: msinfo32, dxdiag, drivers, hosts, install, uninstall, startup, mini dumps, services, event log files, etc.
    ---snip---
    Well, that didn't work either. But, I did figure out why. I moved my desktop to my D drive. The files were all on the C drive (old) desktop location. I moved my desktop back and I will also move other system libraries back to their default locations. It seems to me I had to do this when I upgraded from windows 7 to 10 as well.
    The log files are located here:
    https://www.dropbox.com/sh/4u3mb2rsq...yb4hvxjna?dl=0
    zbook said: View Post
    Download and install: Minitool partition wizard
    ---snip---
    zbook said: View Post
    Paste an image into the thread.
    Click image for larger version. 

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    Unfortunately all "features" of mini that I need are paid for only features. It doesn't appear to be free to use anymore.
    zbook said: View Post
    If you are planning to change drives you can
    1) make a backup image with Macrium:
    Macrium Software | Macrium Reflect Free
    2) restore the image onto the new drive
    3) consider switching from MBR to GPT
    4) consider switching from Legacy to UEFI
    I will on all four when my new drive arrives at the end of the month.
      My ComputerSystem Spec


 
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