GW10 Troubleshooter says I'm not eligible!

Hi, here's an odd one.
I'm using Win7 64bit Professional SP1, with all updates, but haven't got the GW10 icon.
Tried using the FixGWX program, that didn't fix it.
I ran the Windows Troubleshooter, it says I'm not eligible (screenshots below).
It says I'm using Win 6.1 on an amd64 which is ridiculous! I'm using Win 7.1 on an Intel i7.
The usual Computer Properties screen shows the correct results.

What is going wrong here?

If this is a legit install that's activated, just download the Media Creation Tool and run the upgrade from there.

Hi @Roger99 welcome to TenForums!

Firstly, can you confirm that your windows has all available updates installed? We can take a look further once that is confirmed.

FYI, Windows 7 is Windows 6.1.

Vista was Windows 6.0. Windows 8 was 6.2, 8.1 was 6.3, and 10 is 6.4

Windows Sniper said:

Hi @Roger99 welcome to TenForums!
Firstly, can you confirm that your windows has all available updates installed? We can take a look further once that is confirmed.

I checked this morning. Everything up to date. And yes, it's a legit copy of Win 7 Pro.

alphanumeric said:

Do you have Service pack 1 installed? I see it listed in the screen shot but can't tell if its telling you its installed, or showing you the link to actually install it?

Yes, I've been using SP1 since it first came out.

Roger99 said:

Yes, I've been using SP1 since it first came out.

If you are running Windows 7 and it says that Windows is not up to date then it is not up to date. Update it! Read all the past posts that people took time to do and you should be fine.